1 min read

5 Ways Telehealth is Changing the Long-Term Care Game

By Prime Care Tech Marketing on Fri, Mar 26, 2021 @ 10:45 AM

With COVID-19 came the accelerated implementation of telehealth to all kinds of providers, including skilled nursing facilities. Understandably, changing the way you provide care is well...big change, at a time when staffing is stretched. But, what if telehealth could expand your staff. Remote patient monitoring is one example.

Whether or not the time is right for change at your facility, telehealth demands consideration. Having show proven benefits during the pandemic, one thing is clear. It is here to stay.

So, here are the top 5 ways telehealth is benefiting caregivers in an at-a-glance infographic.

5-ways-telehealth-is-changing

If you're not using it, maybe it's time to reconsider. Full details can be found in this cdc.gov article – Healthcare Facilities: Managing Operations During the COVID-19 Pandemic.

Download Infographic

 

Topics: telehealth
3 min read

A Quick Guide: The Care for Our Seniors Act

By Prime Care Tech Marketing on Fri, Mar 19, 2021 @ 01:08 PM

AHCA/NCAL's participation in the Senate Finance Committee hearing, 'A National Tragedy: COVID-19 in the Nation’s Nursing Homes,' drew focus to the Care for Our Seniors Act, introduced in a press release and member webinar this past Monday.

In his testimonial, Chief Medical Officer David Gifford, MD, explained how reimbursement gaps between residents' cost of care and what providers are paid directly impact a nursing home's workforce. Workforce is just one of the four core areas for reform in the act.

Additional points made by Dr. Gifford to lawmakers included these:

  • The most meaningful way to improve care is by focusing on infection control and increasing workforce availability
  • Addressing poor nursing home care means incentivizing better care and increasing the number of staff at each bedside 
  • If nursing homes can't improve with appropriate assistance, they shouldn't continue to operate

Most importantly, he stressed that because LTC providers rely almost entirely on government reimbursement, their support is needed to make it happen. 

What is the Care for Our Seniors Act?

In short, AHCA/NCAL and LeadingAge are joining forces to help long-term care (LTC) providers reform in four major categories:

  • Clinical enhance the quality of care
  • Workforce strengthen and support frontline caregivers
  • Oversight improve systems to be more resident-driven
  • Structural modernize for resident dignity and safety

Why Now?

As evidenced by AHCA/NCAL's participation in the hearing, COVID-19 shone a light on long-standing challenges for LTC to include:

  • Workforce shortages
  • Aging physical plants
  • Underfunded government reimbursements

Now that the industry has our government's attention, the hope is that it will receive the funding needed to support these critical reform initiatives.

what Does reform really mean?

Upon securing government funding, AHCA/NCAL and LeadingAge hope to reform the LTC industry as explained below. 

Clinical Goals

Equip each nursing home facility with:

  • Enhanced Infection Control Preventionist 
  • 24-Hour RN
  • Minimum PPE Supply (30-day average conventional use)

Workforce Goals

Implement a multi-phase approach to supply, attract and retain facility workforces, including:

  • Student loan forgiveness and scholarships
  • Tax credits for licensed LTC health care workers
  • Housing and childcare assistance
  • National, LTC-targeted campaign to increase the supply of nurse faculty/RNs
  • Pathway for temporary nurse aides to become CNAs
  • End to CNA training ban
  • Expedited LPN-to-RN bridge programs

Oversight goals

  • Improve surveys
  • Address chronic poor performing facilities
  • Monitoring customer satisfaction of residents and families

Structural goals

  • Upgrade outdated HVAC
  • Drive national study and funding to support a transition to private rooms

What's Next

AHCA/NCAL and LeadingAge can continue to use opportunities like last week's Senate Finance Committee hearing to advocate. So, get ready for reform. Think about how changes in surveys and the addition of customer satisfaction to star ratings might change your world. If you don't have ready access to clinical, staffing and census data for monitoring performance, we can help. 

Meet primeVIEW

Request primeVIEW Demo

Care for our senior act Resources

 

Topics: primeVIEW COVID-19 Care for Our Seniors Act
1 min read

4/14 WEBINAR: SMB CYBER SECURITY ESSENTIALS WITH WILLIS TOWERS WATSON

By Prime Care Tech Marketing on Tue, Mar 16, 2021 @ 12:48 PM

Want to Avoid Cyber Sharks? Swim With The School.

Join Willis Towers Watson and Prime Care Tech for this April 14 webinar to get advice on cyber security essentials for small businesses.

Cost of cyber attacks

The cost of a cyber security event can be well into six figures – no matter what size your business is. The top causes...1) human error and 2) ransomware.

Industries impacted

The below industries reported the most cyber claims, but truly, any industry is vulnerable. 

  1. Healthcare
  2. IT and telecom
  3. Insurance
  4. Retail and wholesale
  5. Manufacturing

How can smaller businesses cost-effectively protect?

We've brought together experts in cyber insurance and technology to tell you. Here's our agenda:

  • Trending cyber risks
  • Introduction to cyber insurance
  • Must-have IT protection
  • Supplementing IT with cyber insurance

Webinar takeaways

Simple safeguards to reduce risk can include employee training, work laptop safety, safeguarding sensitive information, and cyber liability policies.

Get schooled on avoiding cyber sharks!

RSVP Today 
Topics: cyber security cyber insurance small business medium business SMB
2 min read

CMS Updates Nursing Home Visitation Guidance

By Prime Care Tech Marketing on Sat, Mar 13, 2021 @ 10:00 AM

This week, The Centers for Medicare & Medicaid Services (CMS), in collaboration with the Centers for Disease Control and Prevention (CDC) updated nursing home guidance on visitation. With roughly 80% of residents and 55% of staff fully vaccinated1, they have okayed visitation unless nursing homes fall into these COVID-19 categories:

  • County positive is greater than 10% and less than 70% of residents vaccinated
  • There are confirmed resident infections
  • There are residents in quarantine

CMS also stressed the reminder to follow the Core Principles of COVID-19 Infection Control. Finally, CMS reiterated compassionate care visits should continue to be allowed under any circumstance.

What Constitutes Compassionate Care?

It is not just when a resident is in the last stages of life and can include situations where the resident is showing deterioration in mental health.

  • Resident was living with family before recent admission and struggling with the change.
  • Resident is grieving after a recently passed friend or family member.
  • Resident needs help and encouragement with eating or drinking and is experiencing weight loss or dehydration.
  • When a resident who used to talk to others, is experiencing emotional distress, seldom speaking, and crying frequently.

Just keep contact as limited as you can, and again, try to adhere to the Core Principles of COVID-19 Infection Control.

Resources to Assist Nursing Homes with Visitation

In case you missed them last week, again, here are resources to help:

Source: 1) NIC.org, Executive Survey - Wave 23 Summary of Insights and Findings (February 22 to March 7, 2021)
Topics: COVID-19 Visitation
2 min read

CareChoice Selects primeVIEW to Optimize Non-Profit Senior Communities

By Prime Care Tech Marketing on Fri, Mar 12, 2021 @ 10:16 AM

CareChoice Cooperative Selects primeVIEW Dashboard to Help Non-Profit Senior Care Communities Optimize Operational Performance

[PRWeb] Duluth, GA, March 11, 2021 – Prime Care Technologies, Inc. today announced CareChoice Cooperative has adopted the primeVIEW decision-driven dashboard, providing its 18 members representing 31 non-profit communities with a powerful tool to sharpen operational performance. Utilizing the collective, actionable data in primeVIEW equips operators to make proactive, expedited decisions that directly impact resident care.

Integrating and aggregating data directly from electronic health records and other core information systems, primeVIEW offers a single analytics dashboard that transforms the way organizations make decisions. One simple login delivers a multi-dimensional view of facility performance, empowering leaders to drive productivity using critical benchmarks, rankings and trends.

CareChoice and Prime Care will also work together on member enhancements to primeVIEW that surgically address the needs of non-profits. These enhancements include a cost-of-care tool, clinical trending visualizations, a clinical risk scoring matrix and the ability to document case management.

“CareChoice is building a 'next generation' post-acute care organization designed to support nursing facilities and related services in value-based payment arrangements with market partners," said Bill Knutson, CareChoice CEO. We see this integrated data platform as an essential tool that will drive performance improvement and advance development of the new CareChoice Clinically Integrated Network.”

PrimeVIEW is a cloud-based application that brings together census, staffing, revenue, clinical, and Five-Star quality ratings into one decision-making platform. Data is constantly refreshed, providing near real-time views of operational performance.

“CareChoice has a mission to provide financial and operational benefits to its members through innovation and collaboration,” said Prime Care Technologies CEO Jim Hoey. “Putting our primeVIEW decision dashboard into the hands of its facility operators delivers on this promise.”

About Prime Care Technologies
Since 2003, Prime Care Technologies has provided senior care operators with integrated business intelligence and software solutions, driving proactive decision-making and the highest quality care. Based in Atlanta with 175 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse in post-acute care. Learn more at primecaretech.com.

About CareChoice Cooperative
Organized in 1996, CareChoice Cooperative is the nation’s first senior care cooperative formed by nonprofit, mission-driven providers of aging services. There are 21 Member organizations in CareChoice representing 43 nursing homes primarily located in the Minneapolis/Saint Paul metropolitan region. In addition to nursing facilities, many Members offer senior living options such as assisted living, independent living and memory care units. Some Members also operate Medicare-certified Home Health Care, therapy and hospice programs in their communities. Learn more at carechoicemn.org.

Topics: primeVIEW CareChoice Non-Profit
2 min read

How is Vaccine Success Impacting Nursing Home Visits?

By Prime Care Tech Marketing on Sun, Mar 07, 2021 @ 09:55 AM

With the majority of nursing home residents now vaccinated, families are naturally asking 'When can we visit?' Though CMS has not updated requirements since September, vaccinations now put nursing homes in a better position to meet them. 

CMS Requirements for Visitation

[With the exception of compassionate care visitation]

CMS further stipulated:

  • Visitors adhere to core principles with staff monitoring
  • Visitors are limited per resident and by facility size with recommendations:
    • Scheduled
    • Maximum must not exceed 20% facility residents
  • Visitor movement is limited and kept to designated spaces, with outdoor preferred

States Reopening This Week

These recommendations reconsidered, we've seen states like Delaware, Ohio, Michigan, New York and Tennessee opening nursing homes this week. Delaware's policies seemed carefully thought out and perhaps offer a good starting point for others.

New York also added the requirement of testing within 72-hours of visit for those in counties with a 5-10% positivity rate. CMS also encourages testing in this scenario, as well as among those who visit as often as weekly.

Pressures from AARP

AARP joins families in pressing for visitation decisions from nursing homes, asking facilities to provide clear, advanced guidance to loved ones. Further, they ask virtual visits to be made a priority. 

Resources to Assist Nursing Homes with Visitation

Understanding your plates remain full, we've collected the following resources as quick reference or help.

Topics: SNF COVID-19 Visitation Vaccination
2 min read

Drastic drop in covid rates due to vaccines

By Prime Care Tech Marketing on Fri, Feb 26, 2021 @ 09:10 AM

The news this week is good. Various sources are reporting drastic declines in nursing home cases of COVID-19. The New York Times reports, "From late December to early February, new cases among nursing home residents fell by more than 80 percent, nearly double the rate of improvement in the general population." This decline syncs with the arrival and prioritization of vaccines for nursing homes. 

According to February 8-21 responses to NIC's Skilled Nursing COVID-19 Tracker, the majority of residents and staff have taken the COVID-19 vaccines. 

  • Dose #1 received by 84% of residents and 59% of staff
  • Dose #2 received by 76% of residents and 55% of staff 

Some staff are still reluctant, but NIC's survey also provides data on the top nine tactics nursing homes are using to achieve vaccination acceptance among residents and staff. 

9 Tactics for Vaccine Acceptance

AHCA and LeadingAge, with the help of the Centers for Disease Control and Prevention (CDC), have committed to the nationwide goal of getting 75 percent of approximately 1.5 million nursing home staff vaccinated by June 30, 2021. So, expect more vaccine success tips to assist with this effort.

Meanwhile, senior care inches back toward a more normal mode of operation. Operators are finding time to focus on what is now promising to be an even more competitive market and we're here to help. Our March 4 webinar will offer leading experts discussing post-pandemic repositioning strategies.

In addition to expert advice from Health Dimensions Group (HDG) CEO/Principal, Erin Shvetzoff Hennessey (MA, NHA, CPG), we'll talk about how multi-facility operators like HDG are using our primeVIEW decision dashboard to their strategic advantage.

RSVP for Post-Pandemic Webinar

Until then, keep up the great work out there and celebrate this wave of good news on the COVID-19 front. As always, thank you for your many months of tireless care across senior care communities. 

Topics: COVID-19
2 min read

How are  COVID-19 vaccinations going?

By Prime Care Tech Marketing on Mon, Feb 22, 2021 @ 08:52 AM

The February 12 Washington Post article 'I work in a nursing home. Here’s why my colleagues are skipping the vaccine,' provided great context around why staff still seem unsure about getting vaccinated. Below are some interesting stats and highlights it included. 

November 2020, regarding COVID-19 Vaccines

  • 80% of MD/D.C. nursing home union members opted out of first offer
  • 50% of Miami health system employees did not want immediately
  • 15% of Miami health system employees did not want at all

Late December 2020, regarding COVID 19 vaccines

  • Approximately 72% of CNAs in the National Association of Health Care Assistants (NAHCA) did NOT want
  • 60% of Ohio nursing home staffers elected NOT to take the vaccine

 

Causes of uncertainty about COVID-19 vaccinations

  • People of color have deep-rooted mistrust due to a history of doctors experimenting on them
  • U.S. government seemed to marginalize and neglect elderly/nursing homes when COVID-19 began
  • Educational materials produced only in English
  • Expedited development raised doubts and questions about testing
  • Questions about testing across various conditions (e.g., autoimmune conditions, food/medicine allergies, pregnancy)
  • Assumptions vaccine tracking meant inserting chips into people (vs. just coding vaccine packaging).
  • Confusion about the connection between RNA and DNA

 

Educational help

In January, CMS/CDC conducted educational sessions around these topics to help staff allay doubts and fears. If you missed it, check out our summary blog, CMS/CDC Q&A on COVID-19 Vaccination Safety

In December, AMDA, also known as The Society for Post-Acute and Long-Term Care (PALTC) Medicine has released a COVID-19 vaccine education toolkit that we summarized in blog, AMDA COVID-19 Vaccine Q&A Summarized.

You might also find the flyer Answers to Your COVID-19 Vaccine Questions helpful to distribute or hang.

 

2 min read

Prime Care Promotes Jae Sparks to VP of Sales

By Prime Care Tech Marketing on Tue, Feb 16, 2021 @ 03:51 PM

This week, Prime Care Technologies, senior care business intelligence and technology provider, announced the promotion of Jae Sparks to Vice President of Sales. Spark’s responsibilities will now include sales leadership, revenue acceleration across all customers, and expansion into complimentary verticals. He will continue to play a strategic role in marketing and business development.

 

Sparks has worked within the company for the last five years, starting as Senior Director of Business Development and establishing himself as a valuable player in recruiting and nurturing new clients.

 

“Jae continues to build trusting relationships with our newest clients,” said Jim Hoey, CEO. “He understands the challenges of being a long-term care provider and helps his clients realize the power of technology in solving these challenges.”

 

Before joining Prime Care Technologies, Sparks was the Director of Sales at electronic records (EHR) vendor SigmaCare (now MatrixCare) for two years. Prior, he served in various leadership roles with Novartis Pharmaceutical and Abbott Labs.

 

Said Sparks, “I’m excited to mentor a sales force that is equally motivated to serve the senior care industry with time-saving technology.” He continued, “By wrapping decision-driven data into easily accessible applications, we’re helping providers deliver the highest quality care to their senior care facilities.”

 

About Prime Care Technologies

Since 2003, Prime Care Technologies has provided senior care operators with integrated business intelligence and software solutions, driving proactive decision-making and the highest quality care. Based in Atlanta with 175 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse in post-acute care. Learn more at www.primecaretech.com.

Topics: February 16, 2021 Press Release
1 min read

3/4 Webinar: Repositioning for Post-Pandemic Success with HDG

By Prime Care Tech Marketing on Mon, Feb 15, 2021 @ 11:45 AM

Set Your New Operations Strategy

Take your community through and beyond the pandemic with expert advice from Health Dimensions Group CEO/Principal, Erin Shvetzoff Hennessey (MA, NHA, CPG). She will provide a brief overview of COVID-19's impact on senior care, the rebound predictions, and strategies to help you adapt to new realities. 

In addition to offering strategic senior care consulting, HDG manages more than 40 communities, which utilize our primeVIEW business intelligence dashboard. Our Senior Director of Customer Success, Debi Damas (RN), will offer a brief preview of primeVIEW at the end of the webinar.

Agenda

1:00 PM - INTRODUCTIONS with Debi

HDG guest speaker Erin Shvetzoff Hennessey actively advocates for aging populations, is a 2019 Argentum Senior Living Leader Under 40, and is on the LeadingAge Minnesota board of directors

1:10 PM - REPOSITIONING POST-PANDEMIC with Erin

A brief overview of COVID's impact on senior care, the rebound predictions, and strategies to help you adapt to new realities

1:40 PM - HOW TECHNOLOGY CAN HELP with Debi

Our primeVIEW KPI dashboard brings together timely, decision-driven data to help you proactively impact census, labor, clinical and financial performance.

1:50 PM - Q&A with Attendees

Text questions to our experts using the webinar console and get the answers you need to sharpen your operational focus.

Don't let COVID fatigue get to you. This is your chance to set an operations strategy that takes your community forward to the next chapter.

Until then, be sure to check out our COVID-19 Partner Resource Library with free resources from partners like HDG. And, stay tuned for their latest blog.

Request Replay

Topics: primeVIEW Webinar Health Dimensions Group
1 min read

12 LOW-COST WAYS TO REDUCE PANDEMIC LONELINESS

By Prime Care Tech Marketing on Mon, Feb 08, 2021 @ 09:33 AM

In researching the link between social and mental health among long-term care (LTC) residents, The Journal of Post-Acute and Long-Term Medicine (JAMDA) identified 12 ways to maintain social connections during COVID-19. The full research is available on their site.

12-low-cost-ways-to-reduce-pandemic-loneliness[Click for PDF version]

We hope these strategies might help families, and staff build and maintain social connection for LTC residents during this challenging time. For additional COVID-19 resources, see our COVID-19 Partner Resources library.

Topics: COVID-19
4 min read

CMS/CDC Q&A on COVID-19 Vaccination Safety

By Prime Care Tech Marketing on Sat, Jan 09, 2021 @ 01:10 PM

Throughout January, the Centers for Medicare and Medicaid Services (CMS) and the Centers for Disease Control and Prevention (CDC) co-hosted a series of fireside chats on COVID-19 vaccine safety. Below are highlights from these sessions.

What is the difference between the two COVID-19 vaccines?
The major difference is the cold storage requirement (minus 75 degrees Celsius) of the Pfizer vaccine and its expiration after five days of refrigeration. There are minor differences in dosage and timing – with Moderna's administered as two 100-microgram doses given 28 days apart and Pfizer's administered as two 30-microgram doses given 21 days apart. 

Do the COVID-19 vaccines contain the virus?
No, the virus acts like an avatar. It makes the virus seem as if it is already in the body.

How can we be sure the COVID-19 vaccines are safe?
Multiple U.S. partners are working together to ensure the safety of these vaccines, imploring measures to include expedited clinical trials and extensive vaccine safety monitoring. Learn more via the CDC.gov website, Ensuring the Safety of COVID-19 Vaccines in the United States.

Can the COVID-19 vaccines cause infertility?
No.

Will the COVID-19 vaccines alter my DNA?
No.

Were the COVID-19 vaccines tested on individuals of different races?
Black, Hispanic, Asian, and American Indian representatives were included in trials. According to Newsday.com, they were represented as follows:

* Black (13% U.S. population): 10% U.S. Pfizer participants; 10% Moderna participants
* Hispanic (<19% U.S. population): 13% U.S. Pfizer participants; 20% Moderna participants
* Asian (6% U.S. population): About 6% Pfizer participants; 4% Moderna participants
* American Indian: Pfizer participation similar to U.S. population; Moderna information not provided.

Source: Minority numbers up in clinical trials (December 7, 2020)

How many severe COVID-19 vaccine reactions have been reported to the CDC? 
Out of 5 million vaccinations, only 29 severe reactions have been reported.
 

If you have had COVID-19 do you still need to be vaccinated? 
Yes, studies are in the works to determine how long you might be immune to the virus.

Does the vaccine contain any fetal cells?
No.

If you already tested positive is there a timeline for getting vaccinated? 
No, but it is recommended you get vaccinated.

How long do you need to be monitored after getting the shot? 
For most people, 15 minutes. If you've had allergic reactions in the past, wait 30 minutes.

Should you continue to wear a mask after both shots?
Yes, you could be a carrier. But, if you are exposed after both shots, you shouldn't have to quarantine.

Does the vaccine contain aspirin in it?
No, nor does it have aluminum or preservatives.

How often will people need to get vaccinated? 
It is too early to tell.

Why are children not receiving the vaccinations? 
The vaccines were fully-trialed on those age 18 and up. Trials began in October in children as young as 12, but trials are expected to continue for several more months.

How can we answer general concerns about staff getting vaccinated?
We are seeing more staff getting vaccinated after they see others receive it with no issues. The CDC developed a 
toolkit to help facilities address myths and get all healthcare workers vaccinated. 

How can we address safety concerns based on vaccine reactions?
The CDC has no safety concerns based on current vaccine reactions. There is a smartphone app (
V-Safe) to text with the CDC after you've received your first and second dose.  

How can we address concerns about the speed of COVID-19 vaccine development?
The technology used to develop the vaccine has been around for 10 years. It was developed for another virus and continues to reduce the timeframes for other vaccine development. Both Pfizer and Moderna trials had at least 30K participants.

When will COVID-19 vaccination distribution improve?
In mid-February, the CDC will begin working with 21 different pharmacy chains/groups to dispense the vaccine.  

Will the states be taking some COVID-19 vaccines back from facilities?
The CDC has tried to provide the correct quantities for each facility. If there are extra doses after all staff and residents are vaccinated, the state may take the overage to use elsewhere.

What can you tell us about the development of new COVID-19 vaccines?
Two new vaccines are close to approval. The AstraZeneca vaccine has a very high efficacy rate. Johnson & Johnson's one-dose vaccine is still in the trial phase with hopes of test completion by mid-February. 

Do people need a second dose of the existing vaccines?
There is not enough data at this time to determine if the second dose is needed.

How can we address timing concerns about getting the second dose within recommended timeframes?
The CDC says you can get the second dose up to 42 days after the first dose. 

This concluded the series of sessions, but you may find these additional resources helpful:

 

Topics: COVID-19
2 min read

2020 Recap of COVID-19 Resources for Senior Care

By Prime Care Tech Marketing on Sun, Dec 20, 2020 @ 09:12 AM

Over the past several months, we've searched and summarized those resources that might be of most help to our friends in senior care. In case you missed them, here they are. And note, most of them have a colorful infographic, checklist or flyer for you to email/print/share with staff, residents and families. Just click the image at the top of each blog.

In addition, McKnight's Long-Term Care News did an excellent job highlight the 7 top long-term care stories of 2020. Included in this article are summaries of each of these:

  • ‘Shocking’ therapy cuts slated for 2021
  • Unprecedented federal action bans most nursing home visitors 
  • CMS paves way for resuming visits at nursing homes
  • Nurse aide training, certification requirements waived
  • Readmission resident-screening rules changed
  • Feds distribute point-of-care COVID-19 tests to all nursing homes
  • COVID-centered, infection control training for nursing homes unveiled
2 min read

AMDA COVID-19 Vaccine Q&A Summarized

By Prime Care Tech Marketing on Fri, Dec 11, 2020 @ 10:15 AM

 

This week, AMDA, also known as The Society for Post-Acute and Long-Term Care (PALTC) Medicine has released a COVID-19 vaccine education toolkit to help answer questions from staff, residents and family members. We've used it to create a COVID-19 Vaccine Q&A Flyer with top questions for you to distribute, or hang around your community.

Flyers/posters are just one of many suggested ideas for boosting staff/residents' confidence in the vaccine and the questions are just seven of the many presented in the AMDA toolkit

Among questions were these popular ones:

  • Can the vaccine give me COVID-19? No, these vaccines do NOT contain COVID-19. They also cannot change your DNA.

  • When will I be protected? You'll be protected 1-2 weeks after the second dose. You must receive 2 doses of the SAME vaccine, 3-4 weeks apart.

  • How long will I be protected? It is uncertain now, but as time passes, experts will know more. You may need to receive them on a regular basis (like the flu shot).

  • What are the possible side effects? You can expect short-term discomfort: fatigue, headache, muscle pain, chills, fever and pain at the injection site. Side effects typically last 24-48 hours and may be worse after the second dose.

  • What if I've already had COVID-19? Even if you've had COVID-19, it is important to get vaccinated for longer/better protection.

  • Will I still need to wear a mask? Yes! A large number of people will need vaccination before transmission drops enough to stop using masks.

  • Why should I get vaccinated? Protect yourself/your family. Keep your residents safe. Help stop spread in the community. Set an example for others, including residents, families, co-workers, and the community.

For more questions, please see Questions and Answers about the COVID-19 Vaccine for PALTC Staff, Patients, Residents and Family Members

For more creative ideas for improving resident/staff confidence in the vaccine, see Strategies for Improving Staff and Resident Confidence in the COVID-19 Vaccine

And, don't forget to download, distribute and hang our flyer, Answers to Your Covid-19 Vaccine Questions.

1 min read

Debunking 4 Common COVID-19 Myths

By Prime Care Tech Marketing on Fri, Dec 04, 2020 @ 02:58 PM

4-COVID-19-myths-banner

This week, AHCA/NCAL released an 8-minute video with their Chief Medical Officer Dr. David Gifford and Dr. Shari Ling, Deputy Medical Director at CMS. The two discussed common myths among senior care communities and corrected them. 

Below is a summary of their discussion. Also available is an at-a-glance summary to share with your staff, residents and their families.

Myth #1: Testing Negative After Exposure Means You're All Clear
False. If you know you've been exposed to COVID-19, an immediate test does not mean you're clear. You should wait 5-7 days post-exposure to test and isolate for 14 days.

Myth #2: It's OK to Unmask Outside of Your Senior Care Community
False. Many people are getting infected outside of the facility – most often at family gatherings or restaurants. Further, more than 50% of COVID cases are asymptomatic.

Myth #3: You Only Need to Mask-Up Around Residents
False. Beyond residents, your mask protects you, coworkers and anyone you contact outside of the community. Masks should be worn in all areas of the facility, including break rooms, and out in public.

Myth #4: It's Rude to Alert Other Staff of Improper PPE Use
False. Don't be afraid to tell coworkers if masks have slipped and thank others for helping you. It happens, so we all need to band together and help each other be safe.

Want more? See this article: How to Dispel a Dozen Covid-19 Myths for Patients.

We've reached another critical stage in this pandemic. It's time to snap back to attention and increase safety measures during the holidays. We hope these resources will help.

 

2 min read

CMS Alert: Managing Residents' Safety Over Holidays

By Prime Care Tech Marketing on Sat, Nov 21, 2020 @ 11:36 AM

Managing-Thanksgiving-with-Resident-Family-Engagement

Late Wednesday, CMS released an alert regarding the holidays, which promise to tempt both residents and staff to attend family gatherings. Aside from offering innovative ways to celebrate without gathering, CMS recommends continuing to closely follow visitation guidelines and adhering to the core principles of infection prevention.

  • Remain six feet or more apart
  • Wear a face covering
  • Limit number of visitors at any one time

For residents (and staff) who leave senior homes for family gatherings, proactively provide this checklist of CMS/CDC recommendations, which is also summarized below.

  • Limit close contact; keep gatherings as small as possible, and use technology to engage with others remotely
  • Wear facemasks or cloth face covering at all times – including in cars, homes, restaurants, etc.
  • Limit contact with commonly touched surfaces or shared items
  • Avoid communal serving utensils, passing of food, potluck or buffet style food service; opt for individually prepared plates by a single server
  • Perform hand hygiene often  
  • Avoid large gatherings, crowded areas, and high-risk activities – including singing
  • Avoid contact with those who've left their homes 14 days prior to the gathering
  • Ask anyone with symptoms of or exposure to COVID-19 to not attend 
  • Opt for outdoor gatherings; if indoors, ensure good ventilation – open windows/doors
  • Verbally greet others instead of shaking hands or giving hugs
  • Check local/state precautions and restrictions, including positivity rates and quarantine requirements, before crossing state lines

When residents return, CMS recommends that senior caregivers:

  • Screen and increase monitoring for signs and symptoms
  • Test for COVID-19 and place resident on transmission-based precautions (TBP) if:
    • Signs or symptoms are present
    • Resident or family reports possible exposure
    • Resident leaves frequently or for a prolonged time (24 hours or more)

As the COVID wrench throws itself into our holiday traditions, remember, a little bit of proactivity can go a long way. Remind residents and staff of these proven recommendations – and be safe out there.

We remain incredibly grateful to you for providing continued care and protection to community residents during this challenging time.

Happy Thanksgiving from all of us to all of you!

2 min read

7 Steps to Prep Your Facility for the COVID-19 Vaccine

By Prime Care Tech Marketing on Sun, Nov 15, 2020 @ 11:25 AM

7-Ways-to-Prepare-for-COVID-Vaccination-blog

Last month, the Trump Administration announced partnerships with CVS and Walgreens to provide and administer COVID-19 vaccines to residents of long-term care facilities (LTCF) nationwide. 

What you need to know:

  • Free of charge 
  • Includes needles, syringes, and other necessary equipment 
  • Available to skilled nursing facilities (SNFs), assisted-living facilities, and residential group homes. 
  • Available to LTCF staff
  • Expected to take three total visits over approximately two months
  • Two doses are administered 28 days apart

What pharmacies will do:

  • Receive and manage vaccines and associated supplies (e.g., syringes, needles, and personal protective equipment).
  • Ensure cold chain management for vaccine.
  • Provide on-site administration of vaccine.
  • Report required vaccination data (who/what/where) to state, local, territorial, and federal public health authorities within 72 hours.

When to expect it:

  • As soon as late November or early December
  • Vaccines likely to roll out in phases, with nursing homes being second only to first responders and high-risk health care workers

What you can do to prepare:

  1. Enroll your facility via the National Healthcare Safety Network (NHSN) and complete the LTCF COVID-19 Module
  2. Prepare to educate about vaccination risks and benefits
  3. Prioritize who should get vaccines if supply is limited
  4. Discuss mandatory vaccinations for all employees
  5. Build a review committee for those who want to opt-out
  6. Develop alternative policies (e.g., mandatory PPE) and enforcement plans for opt-outs
  7. Incorporate vaccinations into new hire onboarding process

As details become known, your prep list may grow. But, at least you can check a few things off while we all anxiously await the official debut of the COVID-19 vaccine.

GET THE INFOGRAPHIC

2 min read

10 Reasons You're Not Getting Reimbursed on Managed Care

By Prime Care Tech Marketing on Mon, Nov 09, 2020 @ 10:29 AM

10-reasons-not-getting-remimbursed-managed-care

We've worked with senior care providers and experts for the last several years to identify pain points with managed care. As a result, we've uncovered 10 trends that may cause you to lose reimbursement dollars. Here they are:

  1. Provider order includes an exclusion
  2. Provider order includes a high-cost medication
  3. Therapy minutes exceed the daily/weekly limit for the level assigned
  4. Therapy minutes are below the daily/weekly limit for the level assigned
  5. Resident's stay authorization information was not received or is missing
  6. Resident's stay authorization is expired
  7. Insurance verification dates/information is missing
  8. There are gaps in the resident's insurance coverage period
  9. The level of care is not assigned for the resident
  10. A resident update to the payer is overdue

If these reasons are known, you may ask yourself why collecting on managing care is still an issue. The issue lies in the amount of time it takes to track each payer's contract details and map a resident's care back to each one's terms. 

If you're lucky, your organization employs case managers for this. However, the reality for many senior care providers is that 'managing' managed care is an add-on responsibility to someone's already-busy schedule. 

That's where technology can help. By converting your many paper contracts into an online database of requirements, and applying an alert system to track these 10 critical details, we solve two issues. We're helping you use your staff more effectively, shifting their time back to patients and we're making sure you get reimbursed.

If you'd like to hear more about how we can help you drive more revenue into your organization while using your staff's time more efficiently, get in touch about our Managed Care MASTER solution. 

MEET MANAGED CARE MASTER

2 min read

5 Leader Strategies to Increase Staff Engagement Despite Fatigue

By Prime Care Tech Marketing on Mon, Nov 02, 2020 @ 10:19 AM

This week, Senior Housing News gathered and presented great advice from senior care leaders in their article, Problem Solvers: Keeping Senior Living Staff Engaged Despite Fatigue. We've summarized the best ideas for you below and in an at-a-glance infographic.

Increase Communications

Check-In More Often

  • Conduct more all-hands calls and use them to recognize staff efforts
  • Consider random check-ins with communities 2-3 times a week
  • Support efforts with staff newsletters and websites

Build Company Culture

Focus on Fun

  • Welcome staff to work; thank them as they leave
  • Offer virtual breaks, include games and contests
  • Host parking lot events/parades with food, buttons,
  • leaders dropping in via Skype/Facetime

Show Staff the Love

Recognize the Little Things

  • Offer 'hero' pay, extra PTO, flexible schedules
  • Increase budgets for employee appreciation and keep rewards flowing
  • Follow-up with personal notes and certificates from leadership

Address Cultural Unrest

Promote Diversity and Equality

  • Drive diversity and equality to recruiting and development
  • Offer active listening sessions for employees to share experiences
  • Create employee-lead diversity, inclusion and belonging council

Increase Support

Keep Things Simple

  • Shelve non-priority tasks and assignments
  • Increase formal education opportunities
  • Offer employee webinars for stress, parenting, protecting self/family/residents, etc.
  • Partner employees up for listening with empathy or buddy staffing programs

Leaders who contributed these great ideas represent the following communities: 

  • Eclipse Senior Living
  • Juniper Communities
  • Seasons Living
  • Pathway to Living
  • Enlivant

GET THE INFOGRAPHIC

3 min read

Facilitating Residents' Right to Vote

By Prime Care Tech Marketing on Sat, Oct 24, 2020 @ 02:36 PM

Support-Senior-Vote-Banner

Per the CMS Memo on Resident's Right to Vote issued earlier this month, senior care providers are required to support the right of residents to vote and not impede this right in any way. Here are 5 ways to ensure you're supporting your residents' right to vote!

#1 – Assess cognitively impaired residents' capacity to vote 

  • If a person can indicate a desire to vote, s/he can also indicate a choice on a ballot.
  • Remember, it is ok to assist – either yourself or by connecting them to others – but, it's not ok for anyone to make choices for them.
  • For more tips, see Assisting Cognitively Impaired Individuals with Voting: A Quick Guide (American Bar Association Commission on Law and Aging).

#2 – Make sure residents are registered

#3 – Help residents utilize absentee voting

  • In some states, applications for absentee voting were due 10-11 days pre-election (AZ, FL, ID, IN, KY, MD, NM, RI, TX, VA).
  • There is still time in many others, so check absentee voter deadlines for both application and submission deadlines.
  • Most submissions are accepted up to and including the day of the election. 

#4 – Help residents track absentee votes

  • For many, absentee voting is new and mysterious. You can offer residents peace of mind by helping them track their votes.
  • Options vary by state but some form of tracking is available in all 50 states and the District of Columbia.

#5 – Support safe practices for residents who still want to visit polls

  • While it certainly makes your job harder, residents have the right to vote at polls – even during COVID-19 and despite facility lock-downs.
  • Educate residents and drivers on measures to take during the outing to reduce risks – physical distancing, masks, and other infection control precautions.
  • Be prepared to handle the residents' return to the facility.
Need additional help?

Download our At-A-Glance Infographic to remind your staff!

 

2 min read

Best Practices for Mitigating COVID Costs in Senior Care

By Prime Care Tech Marketing on Mon, Oct 19, 2020 @ 04:28 PM

8 ways to mitigate covid costs email

COVID-19's financial toll brings new headaches for senior care operators. Occupancy is down (2-9%) and new expenses are up ($500-15,000/week). Added to this is an expected increase in liability insurance costs.

So what can you do? Senior Housing News interviewed senior care providers to bring you best practices to focus on for your organization. Here's an at-a-glance infographic of their story, Senior Living Providers Have Little Room for Error As Margins Shrink (September 23, 2020).

  1. Maintain real-time visibility into your budgets
  2. Reallocate grand opening/other event funds
  3. Revisit and renegotiate contracts 
  4. Consider lease-to-own vs. purchase of new technology/equipment
  5. Make sure you're collecting on rent and care fees
  6. Benchmark your resident rates, care levels, meal plans, etc.
  7. Resist urges to drive occupancy with discounts; safety/care costs are up
  8. Take advantage of federal stimulus programs (PPP and/or paycheck protection program (PPP) or the Provider Relief Fund Phase II)

For the financial 'caretakers' in senior care, attention to detail and discipline are key. It positions you to pivot as quickly as COVID can. 

If you lack real-time visibility into your budgets, contracts, collections, and care costs – our senior care applications can help. Visit our App Store to learn more or view our recently recorded demos!

GET THE INFOGRAPHIC

DEMO OUR APPS NOW

2 min read

Maximize Reimbursement with Managed Care Checklist

By Prime Care Tech Marketing on Sun, Oct 11, 2020 @ 07:00 PM

maximize-managed-care-reimbursement-news

The days fly by so fast; we suspect excellent articles like this one from Skilled Nursing News do as well. In All Or Nothing for SNFs: ‘Managed Care Is Not Something You Can Dabble In,' experts from Blue Sky Therapy and BKD are interviewed. We compiled their advice into a one-page checklist to help you maximize your managed care reimbursements.

If you prefer to keep reading versus downloading our checklist, here are the highlights:

  1. Establish authorization process with therapy partners 
  2. Take an inventory of managed care contracts 
  3. Communicate contract terms to staff - reimbursement criteria, pay types, delivery of care mandates, authorization requirements 
  4. Determine method of reimbursement - PDPM, visit rate, old RUG model Review inventory for outdated contracts 
  5. Research and target new payers - review declined admissions/payer out-of-network or CMS list of payers with highest local enrollment. 
  6. Stay on top of CMS Five Star ratings - minimum three stars to negotiate with MCOs; five stars likely required in metro areas 
  7. Monitor your outcomes - readmissions, discharge to home/hospice /other, average length of stay, admissions by insurance company 
  8. Compare your stars and outcomes to competitors 
  9. Diligently document care - a top reason for denial is neglecting authorization of care requirements 
  10. Seek out forums with hospital liaisons and competitors to jointly address various payer issues 

We can't say it enough – technology can help! Our Managed Care MASTER was designed to address nearly everything on this checklist. We did a 30-minute recorded demo of it just last month if you'd like to check it out, or get in touch for a live demo.

GET THE CHECKLIST

VIEW RECORDED DEMO

REQUEST LIVE DEMO

 

2 min read

5 Tech Tactics SNFs Are Using to Combat COVID-19

By Prime Care Tech Marketing on Fri, Oct 02, 2020 @ 11:23 AM

Helping-SNFs-Combat-Covid-19

We've heard plenty about the 'new normal' and how COVID-19 has changed our lives. But, the one thing that's stayed constant in senior care is that technology can help. 

For example, our primeVIEW clients are employing this mobile-capable app with built-in alerts to track developing COVID-19 symptoms and proactively respond. Other examples from SNFs of all sizes, some of which were recognized in McKnight's recent tech awards, follow below. 

Download our At-A-Glance Infographic or read this short summary for more information and links to each article.

TACTIC #1: Telehealth

After cutting readmissions up to 50%, the largest health care provider in New York State looks to expand nursing home telehealth network.

READ MORE » Skilled Nursing News, September 24, 2020

TACTIC #2: Family Connectivity

Low-country assisted living and memory care community kept its approach simple by emphasizing time together and privacy.

READ MORE » McKnight's Senior Living, October 1, 2020

TACTIC #3: Visitor Screening

Nursing homes and schools are getting some added help in keeping their residents safe thanks to thermal facial recognition cameras and touchless check-in technology.

READ MORE » RochesterFirst.com, August 2020

TACTIC #4: Wristwatch Wearables

New cellular wristwatch wearables — without too many confusing, expensive and unneeded bells and whistles — are available to connect residents directly to their families without staff assistance.

READ MORE » McKnight's Senior Living, October 2020

TACTIC #5: Telemedicine Devices

A small chain of nursing homes in West Virginia uses the Eko CORE digital stethoscope to reliably transmit sounds from the heart, lung or bowels to an iPad, that stores data in an EHR system — accessible to all caregivers.

READ MORE » McKnight's Senior Living, September 2020

 

Need help with technology? Get in touch

 

1 min read

Summary of CMS COVID-19 Nursing Home Visitation Memo

By Prime Care Tech Marketing on Mon, Sep 28, 2020 @ 07:45 AM

cms-covid-and-compassionate-care-guidance

Last week, the Centers for Medicare and Medicaid Service (CMS) issued a COVID-19 Nursing Home Visitation Memorandum consistent with the Centers for Disease Control and Prevention (CDC) guidance. This is good news in addressing ongoing concerns about the psychosocial well-being of residents who've been disconnected from families due to COVID-19. 

Understanding that this is yet another change for you to review and revise your policies around, we've summarized the recommendations and at-a-glance infographic and included it below. 

The memo also explains that compassionate care does not just refer to end-of-life and may include residents:

  • Recently-admitted/struggling with transition
  • Grieving recent friend/family death
  • Needing encouragement to eat/drink
  • Experiencing emotional distress, seldom speaking or frequently crying

The goal of the memo goes beyond guidelines to encourage person-centered caregiving during this time. SNFs should consider the residents’ physical, mental, and psychosocial well-being, and support their quality of life.

GET THE INFOGRAPHIC

 

7 Focus Areas from the Coronavirus Commission on Nursing Homes

By Prime Care Tech Marketing on Mon, Sep 21, 2020 @ 10:29 AM

To save you from reading the whole 186-page report from the Coronavirus commission for nursing homes, we've pulled out some focus areas and highlights that are most relevant to SNFs right now. 

7 coronavirus focus areas for nursing homes 

Our primeCLOUD managed IT services and data-driven apps can help you address some of these focus areas.

Get in touch to learn more!

2 min read

CMS COVID-19 Toolkit – Highlights from Cohorting/Housing Section

By Prime Care Tech Marketing on Mon, Sep 14, 2020 @ 12:08 PM

Don't have time to review CMS' 158-page Toolkit on State Actions to Mitigate COVID-19 Prevalence in Nursing Homes? No problem, we've done it for you. This week, we're covering best-of-best practices from various states related to Cohorting, Housing, and Sheltering.

COVID-19 Intermediary Care - CT, MS, NM

A few states have taken action to relieve nursing homes of the post-acute demands of recovering COVID patients.

  • Athena Health Care Systems in Connecticut operates four for patients still impacted, but no longer acute -- taking the pressure off of nursing homes to accept them.
  • Similarly, medical shelters are available statewide in New Mexico for medical monitoring and self-isolation of COVID-19 positive individuals.
  • Likewise, the Mississippi Department of Health arranges COVID-19 convalescence in between hospital and nursing home care. 

Transportation is also covered in this toolkit. The overarching best practice there is to allocate special vehicles for transporting COVID-19 patients to/from hospitals or intermediary centers. 

Healthcare Worker Housing - NE, PA

Other states have opted to focus on healthcare workers, as the COVID-19 battle continues. 

  • The Nebraska Department of Health and Human Services is offering temporary housing tp health care workers, emergency medical services, and law enforcement personnel who are concerned about exposing loved ones in their own homes.
  • Likewise, the Pennsylvania Health Care Association is offering hotel rooms to staff needing distancing due to possible exposure. 

Transportation

Transportation is also covered in this toolkit. The main take-away there is to possibly allocate special vehicles to COVID-19 patients being transported to/from hospitals or intermediary centers. 

At-A-Glance Infographics from Other Sections

While there were just two big take-aways from the Cohorting, Housing, and Sheltering, other sections were full of great ideas. In case you missed them, here are the At-A-Glance Infographics for your convenience:

 

2 min read

CMS COVID-19 Toolkit: Staffing Section Highlights

By Prime Care Tech Marketing on Mon, Sep 07, 2020 @ 02:57 PM

 

We know you're busy! So we've combed through CMS' 158-page Toolkit on State Actions to Mitigate COVID-19 Prevalence in Nursing Homes for best-of-best practices from various states in the area of Workforce and Staffing. Read on and download/print our At-A-Glance infographic to share among your peers.

Adaptive Training and Licensing

Several states developed temporary training programs for nurses aides/assistants and personal care attendants to deliver willing individuals quickly to the workforce.

A couple of states got adaptive, allowing registered medical technicians (RMT) and certified home health aides (HHA) to function as certified nursing assistants (CNAs). South Carolina recruited Emergency Medical Technicians (EMTs) to perform tasks that nurse aides generally perform (personal hygiene, nutrition, ambulation, and elimination, as well as taking vital signs). And in Kansas, hours worked as a CNA Trainee II count toward hands-on hours required for CNA training.

Arizona relaxed continuing education requirements and extended licenses. Florida extended licenses for health practitioners, while also allowing reactivation for those whose license lapsed within two years.

Supportive Workforces

Delaware opened options by removing restrictions on out-of-state health care workers, while Ohio significantly enhanced Medicaid’s telehealth policy.

Massachusetts and Michigan are backed up by Rapid Response Programs developed to provide short-term support to those in staffing crisis. New York continues to utilize Air National Guard pararescuers trained as EMTs to support city hospitals.

Illinois is one of eight states to partner with the American Medical Association (AMA) for 
volunteer health care professionals.

Staff Incentives and Relief

In DC, the government is partnering with licensed child care providers to extend vouchers to healthcare professionals in need of emergency care. 

The National Nursing Home Social Work Network through the University of Iowa offers online support group meetings to its healthcare workforce.

Massachusetts enacted a 10 percent MassHealth rate increase (approximately $50 million) for all nursing facilities. Meanwhile, the New Hampshire Employment Security is incentivizing front line, direct-care workers to remain or rejoin the workforce.

 

3 min read

CMS COVID-19 Toolkit – Highlights from Comms and Visitors Section

By Prime Care Tech Marketing on Sun, Aug 30, 2020 @ 10:07 AM

Last week, CMS released a 158-page Toolkit on State Actions to Mitigate COVID-19 Prevalence in Nursing Homes to include 15 sections of best practices from various states. We've pulled out some of the best of best in Nursing Home Communications and Screening/Visitors for your quick scan this week. 

Read on and download/print our At-A-Glance infographic to share among your peers.

Technology

One of your best defenses in mitigating COVID-19 is technology to help residents stay connected. This can be as simple as investing in tablets or seeking out generous partners. 

FutureCare invested in a robust new telecommunication system that enables each patient to have remote face to face communications with their loved ones via iPads. 

Meanwhile, Massachusetts Senior Care with the help of the attorney general continues to secure donations of tablets -- 800 and growing -- from companies like Amazon, Walmart, Teel Technologies, and Acer.

Visitation Creativity

If connecting to family using technology is still leaving your residents feeling let down, here are some ideas that may help.

Arkansas Greenhurst Nursing Center created glass booths to allow residents to visit with loved ones. Avera Prince of Peace Retirement Community in South Dakota also created a visitation booth using plexiglass.  

The Lincoln Home in Newcastle, Maine divided their porch in half for safe family visitation, with residents entering from the inside, and guests from the outside. "We can truly see that she's doing ok," says one popular resident's family. 

Communications Centers

COVID-19 is placing a heavy demand on you to communicate with not just families, but many government agencies. Some facilities have hired or designated staff members strictly for communications as a means of efficiency. Here's how some others are tackling communications. 

As a liaison between residents and family, the New Mexico Ombudsman Program is conducting regular Town Hall meetings to hopefully reach more people at once, as they answer COVID-related questions and educate on resident rights, family councils, technology innovations, etc.

PruittHealth set up an Emergency Operations Center (EOC) that is active 24 hours a day, seven days week to answer questions or to schedule a video chat with loved ones.

Lastly, Tieszan Memorial Home in South Dakota is simply using its social media page to keep the community and resident's families informed of all things COVID-19.

3 min read

CMS COVID-19 Toolkit – Highlights from Infection Control Section

By Prime Care Tech Marketing on Fri, Aug 21, 2020 @ 04:41 PM

Infection-Control-BPs-Blog

This week, CMS released a 158-page Toolkit on State Actions to Mitigate COVID-19 Prevalence in Nursing Homes to include 15 sections of best practices from various states. We've pulled out some of the best of best in Cleanliness and Infection Control for your quick scan this week. 

Read on and download/print our At-A-Glance infographic to share among your peers.

N95 Respirator Disinfection

One noticeable trend across various states is funding of the Battelle Critical Care Decontamination System (CCDS)™ for N95 respirator disinfection to address PPE shortages. Noted in the CMS toolkit are Connecticut, Indiana, Massachusetts, Mississippi, Montana, New Mexico, and Ohio. 

Partnerships with Infection Control and Quality Organizations

Another general best-practice trend among states is partnering with formal infection control and quality organizations for weekly calls. Also, know that many states have specially-trained and equipped National Guard teams on-call to disinfect nursing homes. 

Infection Control Surveys - Alaska, Colorado, Florida, Montana, and Nevada

These states are conducting infection control surveys in nursing homes using risk-based criteria to determine facility selection and scheduling. Colorado and Montana are doing these as often as weekly.

Nursing Home Strike Teams - Ohio, New Jersey, and Maryland 

Many states are creating strike teams specific to testing, PPE, and infection control. Ohio, New Jersey, and Maryland have strike teams focused specifically on nursing homes.

In Maryland, the Office of Governor Larry Hogan created statewide strike teams to provide on-site medical triage, supplies, and equipment to overburdened nursing homes. Teams include National Guard, state and local health department representatives, EMS clinicians, and hospital doctors, and nurses. 

The Office of Congressman Josh Gettheimer in New Jersey is sponsoring Outside Support (SOS) Act of 2020 legislation to provide immediate support to nursing homes, long term care facilities experiencing outbreaks of COVID-19 in New Jersey – and across the country.

Advanced Entrance Screening - California and New Mexico 

Two Palm Nursing Center, Inc. in California created a pre-entry, outside screening and infection prevention station for all health care workers and visitors: 

  • All are screened one at a time for COVID-19 signs and symptoms
  • Following, they proceed to an outside "washing station" where they sanitize their hands and don PPE, including gowns, N95s, and face shields.
  • Lastly, they step on a bleaching mat to ensure they do not track contaminants from the outside into the facility.

Similarly, the New Mexico Department of Health is considering mandating three additional requirements for long term care facilities to include:

  • Anti-viral shoe spray for all individuals entering facilities
  • Clothing changes for all staff upon facility entry and exit
  • Reporting deaths in their data collection portal

Secret Shoppers for Hand Hygiene - District of Columbia (DC)

The DCHCA implemented Secret Shoppers for Hand Hygiene program. Understandably, with fatigue comes forgetfulness. But, we can all help each other by monitoring and reminding.

COVID Safety Officers (CSOs) - Florida

Orlando Health System implemented COVID Safety Officers (CSOs), who cover every shift to observe employees donning and doffing PPE, performing appropriate hand hygiene, and assuring that all other infection control and prevention policies/procedures are followed.

Fresh Air - Georgia

The Georgia Department of Health reminds us of common-sense practices like opening windows to let fresh air in and giving residents some outdoor time.

 

2 min read

The $600 unemployment boost is gone, are you ready to hire?

By Prime Care Tech Marketing on Fri, Aug 07, 2020 @ 12:27 PM

Group of applicants for a vacant post carefully ignoring each otherWith the extra $600 in unemployment checks, many found it was more economical to NOT work, which only added to the COVID-19 staffing crisis for healthcare providers. Now that the boost is gone, applicants may be lining up for re-employment, providing much-needed relief to senior care facilities.

While you may be tempted to hire fast, we challenge you to hire smart. Why? Because hiring smart versus fast may have caused you to come up short-staffed in the first place. And now is definitely not the time to hire the type of people that will flake out or burn out.

If the pandemic has taught us anything, we’ve learned that our world has changed. Senior care/living facilities drastically changed. Along with chaos, change can bring wisdom. It’s become even more critical for you to hire staff who have good judgment and are ready for the long haul.

If you look at COVID-19 as an opportunity to restart your businesses, you can start by hiring right the first time. When you take time to really assess your applicants before hiring, you intentionally create stronger teams that fit better and are more productive together.

As you hear us say often, technology can help. And our primeFORCE application has some unique screening features you will want to consider for your ‘new’ business.

Here are two webinars to tell you more.

Live Webinar, August 25: Using Data to Fine Tune Your Staffing

  • Provides strategies for hiring staff with the goal of retention. These hot tips can reduce turnover by up to 20%!

Webinar On-Demand: When Staffing Takes a 180, Assess Don’t Guess

  • Discusses incorporating the Judgment Index (based on the Hartman Value Profile) into your applicant assessment process.

If you would like to find out how our primeFORCE technology can help, get in touch.

2 min read

‘All will be forgiven’ except that August deadline for PBJ reporting

By Prime Care Tech Marketing on Mon, Aug 03, 2020 @ 11:37 AM

While many public health emergency waivers related to COVID-19 will carry forward to October as part of the emergency extension, the Payroll-Based Journal (PBJ) reporting waiver will not.. This means, your 2Q data is due August 14, 2020.

Other good to know details about your staffing data:

  • Current Five-Star Reports will remain frozen with the December 31, 2019 staffing data
  • 1Q data will NOT be used to calculate staffing star
  • Providers auto-downgraded to one staffing star based on December 31, 2019, data will show ‘not available’ as current rating
  • Five-Star Report with staffing measure will be updated in October with your 2Q data

Despite the waiver, 60% of facilities still reported 1Q data. CMS also encourages the submission of retroactive data, even though it will not be used to calculate ratings. With the correlation between increased staffing and better control of the COVID-19 spread, CMS seems firm on getting PBJ reporting back on schedule.

The American Health Care Association/National Center for Assisted Living (AHCA/NCAL) reacted by reminding the CMS "that the fight against this virus is far from over for our long term care providers, and they need continued support from our federal government. We hope CMS recognizes this and the urgent need to prioritize resources to protect long term care staff and residents."

With your resources and budgets being stretched, the efficiencies technology can bring are more critical than ever.

So, how can we help?

PrimeVIEW with PBJ reporting

  • Generate and edit PBJ reports in a snap
  • Quickly predicting your next staffing star
  • Oversee your staff to patient ratios in near-real-time

PrimeFORCE applicant tracking and retention system
    • Expedite the process to fill open positions and onboard
    • Utilize Hartman Value Profile to find people of sound judgment

Get in touch if we can help – we understand the demand on your time, we'll be brief!

8 Tips to Help Staff Cope with Crisis

By Prime Care Tech Marketing on Thu, Jul 23, 2020 @ 09:17 AM

Amy Stewart with Provider Magazine recently offered eight simple tips for "Assisting Staff through Adversity." We've summarized these into a quick-scan infographic for your convenience. Click to download and print the PDF.

8 tips to help STAFf cope with crisis

 

1 min read

Is your data in the moment with you?

By Prime Care Tech Marketing on Fri, Jul 17, 2020 @ 11:27 AM

Expediting critical care decisions during and after COVID.

Mother holding a thermometer at home-2

We’re following the headlines every day and of course, it’s hard to NOT be in the moment right now. Is your data in the moment with you?

Here are five ways to evaluate if your data is in the moment.

  1. Can you view your most critical data near real-time?
  2. Can you access it via mobile app?
  3. Can your system easily integrate data from other partners?
  4. Can it help alert you and easily trend diagnoses/symptoms – like COVID-19?
  5. Can you cost-out incoming patients in just a few clicks?

If you answered NO, your data is not at your fingertips to help you through COVID, and it can't help you mitigate the CMS-mandated changes to come.

So how do you get ready for a post-COVID, return to normal – or something close to it?

  • Seek out a tech partner who is looking toward the future, while you deal with the ‘moment.’
  • Use an app that integrates multi-source, critical data for daily meetings and action-required updates.
  • Build a team with varying skill sets to evaluate clinical performance alongside your revenue return.
  • Zero in on those referral partners who fit your clinical and financial success patterns.

Want to hear more? Check out our Centers of Excellence webinar series led by Clint Maun.

The first, Using Data to Determine Your Clinical Niche, is on July 29.

Additional sessions include:

Register for all four and make your way toward becoming a Center of Excellence!

1 min read

CRMs – No Longer an Enterprise Sales Management Tool

By Prime Care Tech Marketing on Fri, Jun 26, 2020 @ 10:45 AM

Smartphone with finance and market icons and symbols concept

If you haven’t met a CRM, it stands for customer relationship management (app). CRMs were initially targeted to high-yield sales teams in the corporate world. They’ve evolved quite a bit since then. Some are even built specifically for senior care. Used effectively, it can become THE data hub for the prospect and resident details that directly impact your revenue.

So, how can a CRM help you? Think of it as the contacts app from your smartphone – on steroids. It’s a place to centralize all contacts with interest in your senior care community – either directly or as a referring source. For potential residents, it enables you to manage their entire lifecycle with you – from introduction to tour to move in – and for some, discharge.

This provides communities with a way to manage census, inventory, referral sources, and each resident’s contacts. It can even offer valuable insight into readmissions. What’s more, it can all be accessed from a mobile app on your phone, so you can get to this information anytime, from anywhere. If you have a sales team, this means they could literally be in the stairwell of a hospital tracking targeted patient types as referrals. 

But, it doesn’t end there. Most CRMs now include various types of marketing automation, enabling you to send mass emails to those with a vested interest in your community. Or, it can be a multi-channel social media tool, allowing you to press one button and post to all social outlets. This can be a tremendous time saver for those of you wearing multiple hats in your community.

The best of the CRMs go even further to allow integration with all of your essential software – back office, EHR, billing, financial, and more. Add to that a robust reporting system that can help you tie it all together.

Data is power in this day and age. So, is a CRM a worthwhile consideration for your business? Absolutely. Used effectively, it can become THE data hub for the prospect/resident details that directly impact your revenue.

 

3 min read

[PR] Enquire and Prime Care Technologies Partner to Deliver Critical Performance Data to the Senior Care Continuum

By Prime Care Tech Marketing on Thu, Jun 25, 2020 @ 10:17 AM

Enquire, a leading provider of cloud CRM, marketing automation and contact center solutions for senior living communities and post-acute care organizations is proud to announce a new partnership with Prime Care Technologies, a 17-year data warehousing and integration partner to post-acute care and senior living providers.

Most recognized for its primeVIEW facility performance dashboard, Prime Care Technologies continues to evolve its flexible IT services and cloud software based on industry demand. This partnership with Enquire delivers referral data that provides transparency to providers across the continuum. Relying on the primeVIEW interface, Prime Care can combine Enquire’s referral data with data from critical third-party applications (EHR, accounting, purchasing, labor, staffing, etc.) to equip communities with a ‘bird’s eye’ view into their daily financial performance.

For post-acute providers, the benefit of this aggregated data is even greater. It helps them immediately cost out managed care referrals and accelerate decisions while steering their business toward the best possible performance.

“With the implementation of the Patient-Driven Payment Model (PDPM), post-acute care organizations require more data to make informed decisions around referrals. This partnership with Prime Care Technologies is invaluable to not only improve response time to managed care referrals, but also to maximize revenue opportunities,” states Robbie Redlin, Enquire Chief Strategy Officer.

“Accepting referral patients requires providers to consider multiple factors, including their ability to deliver a quality outcome, while also ensuring adequate reimbursement,” says Jim Hoey, Prime Care Technologies CEO. “We already provide the clinical and financial data they need, but Enquire’s referral data really completes the story for each potential resident, enabling facilities to make informed decisions in the moment.”

For more information on Enquire CRM, marketing automation or contact center solutions please contact sales@enquiresolutions.com.

For more information on Prime Care Technologies IT services or cloud-based applications, contact sales@primecaretech.com.

About Enquire
Enquire is the premier CRM, marketing automation and contact center solution provider in senior living and post-acute care. Headquartered in Denver, Colorado, Enquire serves senior living communities and healthcare facilities throughout the United States and Canada. Enquire’s vision is to improve the experience for prospects and family members through customer service centric products paired with cutting-edge technology and analytics.

About Prime Care Technologies
Since 2003, Prime Care Technologies has equipped senior care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 175 employees and 200+ healthcare/IT partnerships. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. We provide the tech. You provide the care.

2 min read

Government-Funded Telehealth, No Longer Just for Rural Facilities

By Prime Care Tech Marketing on Thu, Jun 11, 2020 @ 02:57 PM

The Federal Communications Commission (FCC) and Centers for Medicare & Medicaid Services (CMS) are making it more lucrative than ever for senior care facilities to toe-test telehealth – and they’re no longer catering to just rural facilities.

FCC Funding

 To date, the FCC’s COVID-19 Telehealth Program has approved funding for 238 health care providers: 

  • Urban and rural
  • In 41 states plus Washington, D.C.
  • Totaling $84.96 million (of $200 million available)

This means there’s 58 percent – $115 million – in funding still on the table.

FCC Telehealth Funding Awarded, To Date

Criteria to award funding

  • Conditions to be treated
  • Goals and objectives for use
  • Timeline for service/device deployment
  • Factors/metrics used to measure impact
  • Geographic area/ population served (pre-existing strain, provider shortages, rural closures, limited broadband and/or internet adoption)
  • Ability to target high-risk and vulnerable patients

Resources

CMS Changes

Meanwhile, effective March 6 and for the duration of the COVID-19 emergency, Medicare is willing to pay clinicians the same fee for services rendered via telehealth to any beneficiary anywhere (e.g., treat-in-place). Previously it was limited to rural SNFs and/or required patients to come to a telehealth facility for treatment. Now various clinicians, including specialists, can treat your patients right in your facility and all skilled nursing facilities are eligible.

And, don't be put off by the 'temporary' implication of this change. Word has it, CMS may make temporary telehealth provisions permanent, based on positive results.

Resources

Conclusion

With telemedicine trending as it is, make sure you take time to understand the funding available and get a slice of that pie. What's more, this may be the fix you've been looking for to fill staffing gaps. Virtual treatment grants you access to remote clinicians anywhere, not just locally.

1 min read

[6/4 Webinar] COVID-19 Crisis: Managed Care Unscripted

By Prime Care Tech Marketing on Tue, Jun 02, 2020 @ 01:00 PM

Facilities have been forced to pivot in daily operations with major financial impacts. Help is on the way via a timely webinar with our partners at Mix Solutions!

Gain insight and take away immediate actions, as we outline essential operational steps for skilled nursing facilities during these unscripted days.

  • Health plan communications
  • Admission-to-discharge best practices
  • Business office certainties
  • Managed care team navigation

This webinar will offer an extended period for questions to help you navigate the changes and write your script for success.

REGISTER FOR WEBINAR

 
 
 
 
 
 
 

4 Managed Care Must-Haves During COVID-19

By Prime Care Tech Marketing on Fri, May 29, 2020 @ 11:06 AM

4 Managed Care Must-Haves During Covid 19

Want more detail on these 'must-haves'?
CLICK BELOW to reserve a spot with experts from Mix Solutions on June 4.

REGISTER FOR WEBINAR

To comment on this blog, complete the form below.

1 min read

The Hartman Value Profile Retention Tool – Not Just Another Personality Test

By Prime Care Tech Marketing on Fri, May 22, 2020 @ 12:17 PM

hartman-value-profileThe Hartman Value Profile (HVP) has been used in major U.S. healthcare settings since the 1970s for recruitment, placement, development, and team-building – and, with exceptional results. Its success is based on its mathematical algorithms and axiology – or, the science of values.

Though we don’t like to believe it, we are all creatures of patterns. Through his studies, logician and philosopher Robert Hartman found that we run through these patterns each day to make decisions. Nominated for the Nobel Peace Prize in 1973, Hartman created a proprietary database of leadership profiles.

Today, these profiles are identified using the Judgement Index™, developed by Hartman’s protégé, Steve Byrum and his associates. This assessment can reveal a wide range of critically important business attitudes and behaviors, including employees’:

  • Level of engagement
  • Level of focus
  • Ability to follow directions
  • Trainability
  • Problem-solving aptitude
  • Energy for solving problems
  • Interpersonal skills
  • Work-life balance

Unlike the many personality tests (e.g., Myers-Briggs), a Hartman Value Profile assessment reveals underlying values that drive behavior and why these behaviors result in success (or failure) across leaders and teams. The assessment can also be repeated over time to measure a worker’s professional growth and progress. Personalities don’t change, but values often do.

Successful companies and HR consultants continue to use the HVP today because of its unique ability to foster business continuity, executive development, and succession planning. In other words, it helps you hire – and RETAIN – those employees that are likely to thrive in your organization.


LEARN MORE! Join HPV/Judgement Index™ expert Steve Byrum for our May 28 webinar, When Staffing Takes A 180, Assess Don’t Guess. Attendees get a FREE assessment, along with a follow-up session to explain results.

1 min read

Prime Care Tech Joins Kronos Partner Network to Deliver Critical Data Archiving

By Prime Care Tech Marketing on Mon, May 18, 2020 @ 08:00 AM

Kronos-primeARCHIVE-graphic

Prime Care Technologies, Inc., a leading provider of flexible hosting, managed services and cloud software for healthcare organizations, today announced it has joined the Kronos Workforce Dimensions Technology Partner Network – a fast-growing ecosystem of organizations utilizing the revolutionary Workforce Dimensions solution and intelligent Kronos D5 platform.

As part of this network, Prime Care Technologies will deliver its securely hosted archiving solution, primeARCHIVE, to Kronos customers migrating to Workforce Dimensions, enabling them to quickly back up and query historical workforce data. As a long-time Kronos partner and integrator, Prime Care Technologies understands the criticality of workforce data storage needed to easily analyze, report, and comply with unique workforce rules.

“We are delighted to extend our relationship with Kronos for its workforce management and human capital management (HCM) customers,” said Jim Hoey, president and CEO, Prime Care Technologies. “As a 13+ year Kronos reseller and certified implementation and support partner, we know the importance of securing historical data and having long-term access to reporting. We are confident our data center will provide a highly secure environment to store all historical data for Kronos Workforce Dimensions customers.”

Workforce Dimensions from Kronos is a next-generation workforce management solution. Cloud-native, mobile-native, and powered by artificial intelligence, Workforce Dimensions delivers real-time analytics to drive in-the-moment decisions, unburdening managers from time-consuming, low-value tasks and empowering employees with an engaging experience. The open application programming interface (API) framework of Kronos D5 makes it quick and simple for customers to extend the value of their workforce management and HCM investment with innovative and tightly integrated partner applications that drive user adoption.

“Workforce Dimensions is built on a completely open and extensible platform, enabling innovative integrations with partners, including Prime Care Technologies, that empower employees in ways that simply are not possible with legacy solutions,” said Mike May, senior director, Workforce Dimensions Technology Partner Network, Kronos. “By simplifying the process of migrating data from a legacy solution to Workforce Dimensions, healthcare organizations will accelerate their deployment even faster to deliver a next-generation employee experience sooner.”

About primeARCHIVE

About Workforce Dimensions

[Webinar] When Staffing Takes a 180, Assess – Don't Guess

By Prime Care Tech Marketing on Tue, May 12, 2020 @ 04:32 PM

Byrum

Join us Thursday, May 28 (noon ET), with guest speaker Steve Byrum, expert behind the Judgment Index™, to learn how measuring judgment ensures you put the right people in the right jobs.

Proven to improve recruitment, retention, and customer satisfaction, participants will have a chance to sample the assessment, with results explained in a follow-up webinar.

REGISTER NOW

 

 

Topics: applicant tracking solutions workforce retention Workforce burnout COVID-19 judgment index retention management strategy Hartman Value Profile recruitment
1 min read

Creatively Adapt to Staffing Challenges During COVID-19

By Prime Care Tech Marketing on Thu, May 07, 2020 @ 05:11 PM

As if all-time high staff turnover during the last several years wasn't enough, COVID-19 emergence has brought about staffing challenges that require innovation, creativity and adaptability at all levels of skilled nursing.

According to a Senior Housing News survey, staffing challenges are second only to adequate PPE right now. In addition, SNFs can expect an entirely new segment of displaced workers as applicants, so creativity in recruiting from this group can only help.

Consider these tips in terms of messaging to new applicants:

  1. Above all, be empathetic to their situation
  2. Rather than canned job descriptions, paint a day in the life for applicants
  3. Communicate how they can help others and the rewarding aspects of senior care (Millennials are most interested in careers that give back)
  4. Explain how proven customer service skills will be of valued by working directly with residents
  5. Promote perks, benefits and job security
  6. Underscore safety and health as top priorities
  7. “Experience not required.” Share what kind of training will be provided
  8. Be flexible with scheduling and shift swapping for part-time employees – many people are juggling child care and other family situations

Finally, consider collaborating with other industries that have been impacted, with the understanding that some hires may wish to return to former careers in customer-service fields.  

For scientific advice on how to hire the right people for the right job, don't miss our May 28 Webinar: When Staffing Takes a 180, Assess Don't Guess with life-long Judgement Index™ expert, Steve Byrum. And, get a free assessment for participating!

 

Topics: COVID-19 staffing judgment index
2 min read

Argentum Releases Coronavirus Preparation & Response Toolkit

By Prime Care Tech Marketing on Mon, Mar 16, 2020 @ 05:00 PM

Coronavirus fears continue to escalate across the country. As the number of confirmed cases continues to rise, senior care communities are growing increasingly nervous — and rightfully so. In a previous article, we stated that we didn’t believe COVID-19 to be the world-ender that many media outlets were making it out to be. And, while we still don’t believe this is the beginning of the post-apocalyptic societies so many science-fiction movies have warned us about, we can admit that things have taken a more serious turn. Our initial response could potentially be seen as dismissive, and COVID-19 is something that should not be dismissed.

Schools have shut down, closing their doors until April or later. The CDC released a statement that any gatherings of 50 people or more should be cancelled or postponed for at least eight weeks to help slow the spread of the disease. Guidelines released by the White House on March 16th suggested avoiding gatherings of ten or more people. Nursing homes have begun limiting or outright denying guest access to facilities in order to protect their residents, upsetting many families.

In the midst of the escalation, Argentum has released Coronavirus Preparation & Response Toolkit, giving senior care providers a one-stop shop for COVID-19 information and suggestions for dealing with the fallout of this pandemic.

What Resources Are Included?

Argentum’s toolkit includes up-to-date information from the CDC, resources from the U.S. Department of Labor, a preparedness checklist for nursing homes and long-term care settings, and updated guidelines for public health and safety, among other links.

What Can I Do Right Now?

The toolkit also provides an overview and instructions on five critical actions senior care providers and their staffs can take beginning now. The safety of your residents is paramount, and their demographic is the one hardest hit by this disease.

What Other Information Is Included?

The toolkit also includes everything that is known about the virus and the disease it causes so far. You can learn about the disease’s symptoms, how it spreads, and updates on testing availability. It ends with best practice ideas and suggestions for how your community should respond.


We applaud Argentum for putting this toolkit together, taking the time to gather the information and resources available and compile them into one easy-to-access location. You can find Argentum’s Coronavirus Preparation & Response Toolkit right here.

Topics: Argentum coronavirus
3 min read

Coronavirus & Your Residents: How Senior Care Communities Should Respond

By Prime Care Tech Marketing on Mon, Mar 09, 2020 @ 05:08 PM

You can’t turn on a TV or read a news story without hearing about the continuing spread of coronavirus. Travel plans are being postponed, events and conventions are being cancelled, and sales on products like hand sanitizer are spiking. Coronavirus has kept cruise ships from docking and reminded the entire world how important it is to wash your hands. Many workplaces and colleges are encouraging remote work from the safety of home. It’s even been blamed for a recent thousand-point drop in the stock market.

A quick browse over the internet would be enough to convince anybody that the world is ending. But the situation isn’t that dire, we promise. However, that doesn’t mean you shouldn’t take precautions, particularly as a senior care provider. Here’s what we know about coronavirus, how it can affect your senior care community, and what you should do:

The Facts on 2019 Novel Coronavirus

Coronaviruses are a large family of viruses that are common in people as well as a variety of animals. This particular virus, designated as SARS-CoV-2, causes a disease called COVID-19 (short for COronaVIrus Disease 2019). The virus originated in China and has spread throughout the world in just the last few months. As of this writing, the worldwide death toll is just under 4,000 people, and confirmed cases number in the hundreds of thousands. Also important to note is that over 60,000 people have already made a full recovery from the virus, a fact that is not being reported as often as it should be.

Coronavirus infects the lungs. According to experts interviewed by BBC News, the disease seems to begin with a fever, followed by a dry cough and shortness of breath. Other symptoms include headache, muscle pain, and fatigue.

How Dangerous Is Coronavirus to Senior Care Communities?

Novel Coronavirus 2019 is most dangerous to the elderly and those with compromised immune systems. People with pre-existing medical conditions like asthma, diabetes, and heart disease are also more susceptible.

Because the virus is particularly dangerous to the elderly, it’s not hard to see why senior care communities would be on alert. Due to the proximity of residents to each other and to staff, one senior contracting the disease would increase the likelihood of the virus spreading throughout your community. However, just because something is possible doesn’t mean it’s likely.

Should We Be Worried About Coronavirus?

On the surface, the facts about coronavirus are scary. Almost 4,000 people have died from COVID-19 so far. However, when compared to more common diseases, it loses a bit of its fear factor. For example, over 16,000 people (and counting) have died from the flu during the 2019-2020 flu season. And that’s with widespread availability of flu vaccines.

Looking only at the numbers, COVID-19 is only lethal for a very small percentage of the people it infects. Of the cases reported so far, only 3-4% of those infected have died.

That’s not to say that the virus and the disease it causes aren’t serious. But we don’t believe it’s the world-ender the media is making it out to be.

What Can We Do to Safeguard Our Community?

That being said, there are some simple things you can do to help keep your community safe from COVID-19:

  • Wash, wash, wash your hands. It goes without saying, but we’re going to say it anyway. Your staff should be washing their hands frequently. Many media outlets have released instructional videos and guides, but we like the video offered by USA Today. Click here to watch.
  • Flu shots all around. While flu shots will not help stop the spread of coronavirus, fewer cases of the flu mean more resources for fighting COVID-19. Also, the healthier your residents are, the more resilient they will be toward other viruses.
  • Invest in sick days. Encourage your staff to stay home when they are feeling sick. Yes, we know you’re short-staffed. Everyone is. But the ramifications of them coming to work when they’re sick aren’t worth it. Even if they don’t have coronavirus, infecting your residents with any kind of disease will weaken their immune systems and make them more susceptible to other infections.

Despite what the media coverage might make you think, coronavirus is not the end of the world. While it is dangerous, particularly for the elderly and the immunocompromised, there are steps you can take to ensure you and your senior care community remain unaffected.

Topics: coronavirus
1 min read

[Webinar Series with Pathway Health] Operationalizing PDPM: ICD-10 Code Management

By Prime Care Tech Marketing on Fri, Mar 06, 2020 @ 12:00 PM

Karolee-Alexander

Under PDPM, ICD-10-CM codes and diagnoses will impact OT, PT, SLP, NTA, and nursing components – so it's essential to stay on top of these critical operations. 

On March 25, we'll kick off a series of educational webinars with Pathway Health to help you "operationalize PDPM," starting with ICD-10 Code Management - presented by Karolee Alexander, ICD-10-CM expert and trainer.

We'll offer Q&A after, so don't miss this lunchtime learning  to keep the positive PDPM momentum going! 

REGISTER NOW

 

 

Topics: ICD-10 coding ICD-10 training PDPM PDPM revenue
2 min read

How Medicare Advantage Will Affect Your Nursing Home

By Prime Care Tech Marketing on Thu, Feb 20, 2020 @ 05:06 PM

Traditionally, Medicare hasn’t covered long-term care. And — spoiler alert — it still doesn’t. However, the rise of Medicare Advantage plans has opened a few doors that weren’t open before. While Medicare still doesn’t provide long-term care coverage — patients will have to subscribe to a different type of plan if they want that — it is beginning to provide coverage for certain aspects of long-term care.

So what “aspects” are we talking about?

What is the Difference Between Medicare and Medicare Advantage?

First, let’s dive into the difference between traditional Medicare (often referred to as Original Medicare) and Medicare Advantage. The first thing to understand is that Medicare Advantage, also known as Medicare Part C, is a private insurance plan. It replaces an individual’s Medicare Part A (hospital visits and inpatient care) AND Part B (physician appointments and outpatient care) with a plan from a private insurance provider. This plan must provide the same benefits as the Medicare plan it replaces. However, it also adds a lot of additional benefits not provided under Original Medicare.

What Types of Benefits Does Medicare Advantage Cover?

In addition to the benefits provided by Medicare Parts A and B, Medicare Advantage plans often offer dental, vision, and prescription drug coverage. Recently, insurance providers have expanded the coverage they offer to include benefits like meal delivery, home care services, rides to medical appointments, and home modifications like bathroom grab bars.

The benefits each plan offers varies based on the area it serves. In qualifying areas, Medicare Advantage plans can even cover grocery deliveries and transportation for non-medical needs for those with chronic illnesses. Some providers also offer options for gym memberships and fitness plans.

Are There Additional Costs with Medicare Advantage?

The cost of each Medicare Advantage plan depends on the plan itself. Most people who qualify for Medicare receive Part A benefits for free and pay a small monthly premium for Part B benefits. This is true for Medicare Advantage, as well. Some plans charge a monthly premium, while others do not. It all depends on which provider an individual chooses for their Medicare Advantage plan.

Custodial Care Vs. Skilled Care

Even with all the changes Medicare Advantage is bringing, it’s still limited in the kind of care it will cover in a long-term care environment. To understand what is covered and what isn’t, we must discuss the different types of care.

Medicare, along with most private insurance plans, pay for services that fall under “skilled care.” This includes medical services, rehabilitation, nursing, or medication administration. Medicare Advantage also covers specialized care, including stays in skilled nursing facilities, hospice care, and some home care services.

So what isn’t covered?

“Custodial care,” not typically covered by Medicare Advantage, includes services that are considered help with activities of daily living, or ADLs. These include eating, bathing, dressing, toileting, and other non-medical care. This is the type of care provided by most long-term care and assisted living facilities.

What Does This Mean for My Nursing Home?

Unless you have a contract with a Medicare Advantage insurance provider, Medicare Advantage will not cover most of the services your nursing home provides for long-term care. Stays in skilled nursing facilities and nursing homes are covered up to the first 100 days (though plans require coinsurance beyond 20 days). After that, residents are on their own. The plans should cover prescription medications and any therapies provided by your facility, however.

For nursing homes, the real benefit of Medicare Advantage is the coverage of prescription medications. Under Original Medicare, medications were not covered unless the resident was under a Part A stay. For many residents, that's a game changer.


While Medicare still doesn’t cover long-term care, the recent expansion of benefits under Medicare Advantage indicate that relief is on the way — and options could be opening up in the future.

Topics: Medicare medicare advantage
1 min read

Debi Damas Joins Prime Care Technologies as Senior Director of Product Management

By Prime Care Tech Marketing on Mon, Feb 17, 2020 @ 11:50 AM

debi-damasFebruary 14, 2020, Duluth, Ga – Prime Care Technologies, Inc. announced today via press release the appointment of Debi Damas to its product management team as Senior Director. In her role, she will contribute her post-acute care and regulatory expertise to the development of the company's SaaS services.

For the past 28 years, Damas has served in leadership roles in clinical services and product management for LTPAC organizations looking to increase quality of care, retention, and ROI.

"We are delighted to welcome Debi and her breadth of knowledge of the senior care industry as we weather the course of regulatory change," stated Jim Hoey, President and CEO, Prime Care Technologies. "Her passion for the LTPAC industry coincides with our mission to help these organizations – through technology – solve the issues that keep them up at night."

Damas holds an Associate of Applied Science, Registered Nurse degree from Cuyahoga Community College, a Diploma in Paralegal Studies/Legal Nurse Consultant, and a nano-degree in Data Foundations. She contributes to McKnight's Long-Term Care News and is a frequent speaker at industry conferences for senior care. 

###

About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand, such as managed care optimization and mobile. Based in Atlanta with 175 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at www.primecaretech.com – We provide the tech. You provide the care.

 

3 min read

Not So Fast: The Truth About Those Initial PDPM Payment Boosts

By Prime Care Tech Marketing on Thu, Feb 13, 2020 @ 04:17 PM

Traditionally, additional revenue is a good thing. However, things aren’t always what they seem. Shortly after the Patient Driven Payment Model was implemented, skilled nursing facilities and nursing homes started reporting boosts in reimbursement. But many analysts are urging providers not to get used to the increased payments.

“The illusion of PDPM budget-neutrality is already over,” writes Michael Zimmet, President and CEO of Zimmet Healthcare Services Group. Zimmet contributed his thoughts on the future of skilled nursing for a January 2020 article in Skilled Nursing News. “We should enjoy the largesse while it lasts,” he continues, “but [we should] prepare for the inevitable correction long before 2020’s back-to-school sales are over.”

But why is PDPM leading to payment boosts in the first place? And what does that mean for future reimbursements?

When New Patients Aren’t New Patients

When the Patient Driven Payment Model was rolled out, most skilled nursing facilities and nursing homes saw an immediate boost in reimbursements. This was due to CMS counting all residents of a care community as new admissions, regardless of how long they had been already been there. Understandably, this rate boost won’t be replicated in the future.

Be Prepared for Inevitable Rate Adjustments

It seems that 9 is a magic number. According to Zimmet Healthcare Services Group, nine out of ten skilled nursing facilities saw a reimbursement boost after PDPM went into effect. On average, SNFs saw an increase of 9 percent or more in Medicare reimbursement. Because the model was designed to be revenue-neutral, industry experts expect that reimbursement rates will be recalculated soon.

The failed attempt at revenue-neutrality has many concerned that CMS could claw back reimbursements or adjust future payments to recoup losses. After all, the goal of model was to cut back on what it saw as inappropriate spending on therapy services that may not be needed.

Length of Stay Issues: When More Can Still Be Less

While per-diem rates are on the rise, the average length of stay is on the decline. This effectively erases any potential boost from per-day payment increases. In fact, CMS data shows that fee-for-service days have decreased by over 17 percent since 2010. Covered days per skilled nursing admission have also dropped by just over 7 percent.

As patient care and outcomes improve, lengths of stay are going to naturally decrease. Unfortunately, this also means that reimbursement will, as well.

What You Can Do to Protect Your Community

The best way to optimize your Medicare reimbursements is to check and double-check your data. Make sure that every diagnosis is captured and reported accurately so you don’t leave money on the table. Inaccurate recording can lead to missed Medicare payment opportunities.


PDPM was designed to be revenue-neutral. CMS didn’t plan to spend any more under this model than it did before. But that’s exactly what is happening, and we don’t expect it to keep happening for long.

 

Topics: Skilled Nursing Facility Medicare PDPM length of stay reimbursements
2 min read

Health Dimensions Group Adopts primeVIEW Performance Dashboard to Advance Skilled Nursing and Senior Living Operations

By Prime Care Tech Marketing on Tue, Feb 11, 2020 @ 11:47 AM

Access to more timely data drives decisions to improve productivity and quality care across 30 managed care communities

In a press release today, Prime Care Technologies, Inc. announced that Health Dimensions Group (HDG) has adopted the primeVIEW performance dashboard to track key performance indicators across its 30 managed care communities to improve operational productivity and quality care for seniors. Additionally, the organization will use the dashboard to track the overall organization’s corporate and department performance.

The primeVIEW solution pulls data directly from electronic health records and other core information systems to offer a single analytics dashboard for post-acute leaders. One simple login delivers a multi-dimensional view of facility and organizational performance, empowering senior care providers to accelerate decisions and drive productivity using critical benchmarks, rankings and trends.

“HDG is a mission-driven organization dedicated to improving the lives of seniors,” stated Erin Hennessey CEO, Health Dimensions Group. “Through our aligned sense of mission, we are pleased to partner with Prime Care Technologies on primeVIEW to drive results across all aspects of our organization, including care communities, as well as management and consulting services. Access to more timely operational data will help shape our decisions to expand quality services and programs.”

PrimeVIEW is a cloud-based application providing post-acute operators with data-driven insights by combining census, labor, clinical, revenue cycle, patient satisfaction and Five-Star quality ratings into one decision platform.

“With the ability to drill down to the resident level or view at a corporate level, evaluating outcomes like rehospitalization rates by hospital, facility or diagnosis is easy,” noted Jim Hoey, President and CEO, Prime Care Technologies. “The primeVIEW app also syncs resident-level data with associated MDS and UDA reports, resulting in better decision making and risk mitigation strategies for our customers.”

###

About Prime Care Technologies
Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 175 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at http://www.primecaretech.com – We provide the tech. You provide the care.

About Health Dimensions Group
Minneapolis-based Health Dimensions Group (HDG) is a leading consulting and management firm, providing services to post-acute, long-term care, and senior living providers as well as hospitals and health systems across the nation. HDG has been serving health care organizations for more than 20 years with a firm commitment to its values of hospitality, stewardship, integrity, respect, and humor.

2 min read

Identify the Threat: 3 Types of Cyber-Attacks Faced by Long-Term Care Facilities

By Prime Care Tech Marketing on Thu, Jan 16, 2020 @ 11:46 AM

Long-term care cyber-attacks are on the rise. From single-location facilities to nationwide organizations, the long-term care industry is facing cyber threats like never before.

How can you keep your long-term care organization safe from attacks? The first step is to know what you’re dealing with.

Threat Type #1: Email Phishing Attacks

By far the most common cyber-attack, email phishing is when a hacker attempts to gain protected information (usually passwords) through deceptive means. Often, victims will receive an email from a trustworthy individual or organization insisting that they click a link or fill out a form. As soon as they do, the hacker captures their information and can use it however they wish.

Phishing attacks are dangerous because they rely on human error, not software loopholes or vulnerabilities. The emails often seem credible. For instance, your staff might receive a bulk email from you stating that their passwords have been reset and that they must enter their login information to confirm. They click the link in the email, which takes them to a landing page that looks exactly like software your organization uses. Since it looks legit, they enter their information, and the attackers now have access to your systems.

Staff training and vigilance can reduce the likelihood of a successful phishing attack, but it only takes one slip-up to compromise your security.

Threat Type #2: Ransomware / Malware Attacks

Malware attacks are viruses, worms, Trojan horses, spyware, or any other type of malicious software application that a user downloads to your system. The programs themselves can do anything imaginable to your network. Some malware simply hides or deletes information. Other programs shut out users or make certain applications totally inoperable.

A malware attack becomes a ransomware attack when the hackers offer to reverse the damage they have caused for a monetary payment. Larger organizations have paid ransoms in the millions of dollars just to get their systems back online.

Malware and ransomware attacks are initiated through clicked links or file downloads. Once downloaded, the program attaches itself to different files and gets to work. Email filters and other scanning programs help, but hackers are finding more and more ways to get these files onto your organization’s computers.

Threat Type #3: Social Engineering Attacks

Phishing isn’t the only cyber-attack that relies on human error. Other types of cyber-attacks take a different, yet still personal, approach to stealing information.

Baiting is a type of cyber-attack that promises a desirable good in exchange for a user’s information. For example, a website might offer free music downloads for providing your email login and password.

Pretexting is all about the story. The attacker creates a plausible pretext for requiring the information they ask from you. For instance, they might ask for your full name, social security number, and mother’s maiden name to confirm your identity. In reality, they’re using that information to commit identity theft.


In the end, your best defense against cyber-attacks is education. Talk to your staff about cyber-attacks and make sure they understand what’s really at stake.

Beyond your employees, consider partnering with an IT provider to secure your long-term care organization’s data against cyber-attacks. For instance, Prime Care Technologies offers a highly secure Tier III+ data center as well as a separate disaster recovery center to its clients.

It’s not a question of if you’ll be the victim of a cyber-attack — it’s when. And when it happens, don’t you want to be ready?

Topics: cyber security cyber threats phishing ransomware malware

"Tech Pilots: End Strong" - Cheryl Field Cited in McKnight's

By Prime Care Tech Marketing on Tue, Dec 10, 2019 @ 12:02 PM

Technology pilots are a proven way for vendors and skilled nursing providers to try out new products before bringing them to market or full-time in-house. Cheryl Field, chief product officer for Prime Care Technologies, likens the process to buying a pair of new jeans: While they may look good in the catalog, it’s much different after trying them on.

Check out vendor-suggested tips that can help you make the right decision before taking the leap.

Read the full article here.

 

Prime Care Technologies Makes the Company List in McKnight's

By Prime Care Tech Marketing on Fri, Dec 06, 2019 @ 01:52 PM

Along with several other long-term care and tech companies, Prime Care Technologies was included in the December issue of McKnight's for its recent mobile app and predictive tools release for primeVIEW, the company's business-intelligence dashboard. The cloud-based product integrates EHR data, labor, accounts receivable, satisfaction scores, hiring and Five-Star quality ratings, and forecasts PDPM revenue opportunities.

Read the full article in McKnight's Long-Term Care News. 

 

1 min read

"Inside Long-Term Care" with Cheryl Field at AHCA - [McKnight's VIDEO]

By Prime Care Tech Marketing on Thu, Nov 07, 2019 @ 03:59 PM

CherylVideo_McKnight s Long Term Care News

In the McKnight's video, thought-leader and regulatory expert Cheryl Field weighs in from AHCA on key skilled nursing challenges and how Prime Care Technologies is helping customers.

Strategic staffing is key to an efficient operation within today’s skilled nursing facility. In this video, Cheryl Field, chief product officer for Prime Care Technologies, describes how the company’s platform, primeVIEW dashboard, leverages data to ensure maximum staffing efficiency to the facility, ultimately driving ROI. 


 

Prime Care Technologies' Vendor-Neutral Aggregator for EVV at NAMD Fall Conference - Booth 112

By Joe Brown on Wed, Nov 06, 2019 @ 09:41 AM

Please join us at the National Association of Medicaid Directors Fall Conference to showcase our Vendor-Neutral Aggregator. You'll see how EVV vendors and care providers are already benefiting by keeping costs and efforts low.

Stop by Booth 112 to discuss how our flexible solution provides analytics for state compliance, lets providers use existing systems, and allows vendors to deliver their best solutions.

If you are still considering solutions, reach out directly to me at joe.brown@primecaretech.com.

1 min read

Spencer Thomas Joins Prime Care Technologies as Chief Revenue Officer

By Prime Care Tech Marketing on Mon, Nov 04, 2019 @ 03:45 PM

SpencerThomas_ChiefRevenueOfficerPrime Care Technologies, Inc. today announced the appointment of Spencer Thomas as Chief Revenue Officer to oversee all sales and marketing functions for the company’s cloud services and affiliated software businesses.

Thomas brings over a decade of leadership in workforce management and healthcare technologies, bringing SaaS products to market across long-term care and continuing care markets, including assisted living, home care, and hospice.

“We are pleased to have  Spencer join us at an accelerated time of growth for our IT services and platform of senior care technology solutions,” stated Jim Hoey, Prime Care Technologies CEO. “His deep background in business development and strategic planning will help support our momentum and set us up for success in long-term care markets and beyond.”

Thomas holds a bachelor’s degree in Business Administration and Management, as well as a Master of
Business Administration in Marketing from the University of Tennessee at Chattanooga. He lives with his wife
and family in Knoxville, Tennessee.

###

About Prime Care Technologies
Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed
services and cloud software that evolve to meet industry demands, such as managed care optimization and
mobile applications. Based in Atlanta with 150+ employees and 200+ healthcare/IT partnerships, its
technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise,
including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies
offers the leading data analytics warehouse and claims clearinghouse in post-acute care. Learn more at
http://www.primecaretech.com.

Contact Information
Marketing
Prime Care Technologies
http://www.primecaretech.com
877-644-2306

 

 

1 min read

Join Cheryl Field for Strategic Sessions at PCC Summit November 5

By Prime Care Tech Marketing on Thu, Oct 31, 2019 @ 10:15 AM

PCC-Annual-Summit

2019 is in the rear-view mirror. Did your technology adapt to keep operations and revenue on track? At Prime Care Technologies, we've been on the move to deliver timely solutions that offer 20/20 vision for providers in 2020.

Stop by Booths 309-312 at PCC Summit to see how we're tackling the toughest issues, like reimbursement under PDPM, with technology. We're also making our technologies more accessible for senior care providers on the go!

On Tuesday, November 5, make sure to join Cheryl Field, Chief Product Officer, for strategic sessions:

10:15 a.m. – Updates to Five-Star and PBJ (Texas Ballroom C)

11:30 a.m. Lunch & Learn – Medicare Part A Reimbursement: Feast Like a King (Texas Ballroom C)

Or get in touch for an in-person meeting!

1 min read

Prime Care Technologies Enhances Managed Care MASTER with PDPM Predictive Tools and Physician Certification

By Prime Care Tech Marketing on Thu, Oct 24, 2019 @ 06:00 AM

In a press release today, Prime Care Technologies, Inc. announced enhancements to Managed Care MASTER, the application that syncs patient care with payer contracts to optimize reimbursement. The new functionality empowers providers with improved assessment capabilities for PDPM reimbursement as well as physician certification compliance.

The PDPM Grouper Tool and HIPPS Calculator within Managed Care MASTER work together to better assess and predict PDPM revenue at pre-admission. Once the PDPM Grouper Tool identifies the HIPPS code for a resident, the HIPPS Calculator then estimates revenue for the patient stay.

Also added to Managed Care MASTER, the Physician Certification feature alerts providers of required initial physician certification/recertification per The Centers for Medicare and Medicaid Services (CMS) timelines. Operators can upload the signed forms to the application for easier compliance.

“Now that all Medicare beneficiaries have moved from RUG to PDPM billing, we’ve updated Managed Care MASTER to help predict PDPM revenue – a giant stride for operators in their initial assessments,” noted Cheryl Field, Chief Product Officer. “Our two PDPM tools work together so operators can visualize the per diem rate over time and make better decisions on admission.”

For more information, contact sales@primecaretech.com or 877-644-2306.

###

About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT

partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at www.primecaretech.com.

 

CONTACT

Prime Care Technologies

Marketing

marketing@primecaretech.com

866-871-2888

 

 

 

 

 

 

 

1 min read

Join Cheryl Field at LeadingAge Annual Meeting Oct. 29

By Prime Care Tech Marketing on Thu, Oct 17, 2019 @ 12:15 PM

With all the changes taking place in healthcare, it’s easy to feel left behind in key concepts driving your business.

Join Cheryl Field, Chief Product Officer, on October 29 at 3:30 p.m. to review key changes in the mandated programs, including Five-Star, PBJ Staffing, and Quality Metrics, which shape your organization's public profile. She also will discuss the impact of staffing on Five-Star and some strategic ideas for consideration. 

  • Discuss three changes in mandated programs and the relative challenges presented to standalone operators
  • Describe the staffing challenges facing standalone nursing home providers and three strategies to accelerate applicant onboarding and reduce turnover.
  • Understand how issues like rehospitalization can impact your organization financially

Join us in Booth 3311 to see how our solutions can help address these changes and strengthen your position in the marketplace.

1 min read

PDPM and Five-Star Staffing Prediction; primeVIEW Mobile App Debut at AHCA/NCAL Conference

By Prime Care Tech Marketing on Tue, Oct 15, 2019 @ 08:45 AM

As you'll read in our press release, Prime Care Technologies is making timely upgrades to our primeVIEW business intelligence dashboard for post-acute care facilities.

  • PDPM: See the 6 PDPM revenue components, along with relative revenue for each patient
  • Five-Star Staffing: Predict future staffing star ratings based on PBJ reports, acuity and census

At this year's AHCA/NCAL Annual Conference, we'll also debut our primeVIEW mobile app, empowering staff on-the-go to oversee: 

  • Variances, census, budget, admissions, and staffing information
  • Resident details such as incidents, code status, location, personal contacts and more

Stop by Booth 1816 at AHCA/NCAL to hear more, or take a look at our pre-recorded demo of staffing star prediction now!

 

1 min read

Prime Care Technologies Enhances primeVIEW Application for Post-Acute Providers with Mobile, plus PDPM and Five Star Staffing Prediction

By Prime Care Tech Marketing on Thu, Oct 10, 2019 @ 07:45 AM

Prime Care Technologies, Inc. today announced the release of an iOS and Android mobile app, along with new predictive tools for its primeVIEW application. The company’s cloud-based business intelligence application for post-acute care integrates EHR data, labor, accounts receivable, satisfaction scores, hiring, Five-Star quality ratings and more.

“Our HIPAA-compliant mobile app extends access to our powerful KPI dashboard, enabling users to see variances, census, budget, admissions, and staffing information on the go,” noted Cheryl Field, Chief Product Officer. “They’ll also be able to access information at the resident level, with full incident descriptions, including code status, location, personal contacts and more.”

The primeVIEW application also now forecasts PDPM revenue opportunities, as well as an organization's CMS staffing star, based on Payroll-Based Journal (PBJ) reporting, acuity and census.

“Our primeVIEW PBJ star forecasting allows administrators to predict how today’s staffing will impact future Five Star ratings.” Field continued, “Providers can also view the six PDPM revenue components and relative revenue for each patient in an intuitive timeline, helping balance revenue with costs, while monitoring quality outcomes. We are excited to reveal primeVIEW’s new functionality at AHCA this month, and offer a demo of the mobile app to attendees, revealing its power and portability for busy SNF operators."

###

About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multivendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care.

1 min read

Join Cheryl Field at AHCA for Mandated Programs Beyond PDPM Oct. 15

By Cheryl Field on Wed, Oct 02, 2019 @ 12:37 PM

With PDPM keeping us distracted, it's easy to lose sight of other mandated programs that impact relationships with ACOs, ISNPs and preferred provider networks.

Join my AHCA session October 15 for Five-Star updates, PBJ staffing metrics, VBP, and additional metrics to the QRP program. Takeaways include:

  • Five changes with the mandated programs that impact SNF providers in FY2020.
  • Three strategies to improve performance among the mandated programs
  • Learn how to incorporate the five elements of QAPI into outcomes analysis using a VBP case study

Join me after in Booth 1816 to see our PDPM-ready technology solutions like Managed Care MASTER and primeVIEW in action. 

Our team is ready to discuss your specific goals, so schedule here

 

 

 

2 min read

Join Cheryl Field for CMS Mandated Programs Session at THCA Sept. 16

By Cheryl Field on Wed, Sep 11, 2019 @ 09:54 AM

bEYOND THE lETTERS_ cms-mANDATED pROGRAMS (2) 

It's easy to get derailed by PDPM, but CMS-mandated programs continue to evolve and need your attention.These programs have a significant impact on your relationship with ACOs, ISNPs and preferred provider networks.

Join me at 2019 THCA Convention and Trade Show to explore these objectives and provide strategies on how to integrate them for compliance.

  • Define five changes with the mandated programs impacting SNF providers in FY2020
  • State three strategies which will result in improved performance among the mandated programs
  • Incorporate the five elements of QAPI into outcomes analysis using a VBP case study

See you in Texas!

 

1 min read

NIC Fall Conference: Technologies to keep you on trend and cost-efficient in 2020

By Jim Hoey on Mon, Sep 09, 2019 @ 10:40 AM

NIC Fall Conference 2019

Prime Care Technologies is heading to the NIC 2019 Fall Conference. Rusty Zosel, CEO, Procurement Partners, and I look forward to meeting with post-acute owners and operators to share how we innovate based on today's trends, while increasing operational efficiencies and revenue opportunities, too.

  • primeCLOUD – Managed IT services that increase security and efficiency
  • primeVIEW – Post-acute KPI dashboard that improves operational outcomes - now with PBJ Staffing Star Forecasting
  • primeCOMMERCE (powered by Procurement Partners) – 100% purchasing control and automation that saves you money 
  • primeCLAIMS – Comprehensive claims clearinghouse with automated secondary claim billing
  • primeFORCE Telehealth – Integrated clinical diagnostic equipment and virtual provider networks that help reduce readmissions
  • Managed Care MASTER  – Patient care syncs with payer contracts to optimize managed care reimbursement; physician certification, too

Let's chat at NIC to discuss YOUR specific goals for 2020!

1 min read

Prime Care Technologies’ PBJ Reporting and Forecasting Solution Provides Staffing Star Assurance for Post-Acute Providers

By Prime Care Tech Marketing on Thu, Aug 22, 2019 @ 01:32 PM

August 22, 2019, Duluth, Ga., – In a press release today, Prime Care Technologies, Inc. announced its enhanced Payroll-Based Journal (PBJ) reporting solution, which now allows providers to forecast acuity-based Five Star staffing needs to help keep them audit ready. The solution is available with the company’s post-acute performance dashboard – primeVIEW.

“Since the accuracy of PBJ data has become paramount in relation to Five Star staffing metrics, we wanted to create a flexible solution that meets the needs of all users and levels,” stated Cheryl Field, Chief Product Officer, Prime Care Technologies.

“Our latest PBJ feature helps operators forecast how their current staffing will translate into future star performance. This empowers decision-makers to proactively manage staffing levels during a quarter to produce a desired star outcome,” she added. “Now, there’s no more guessing – or surprises – regarding what star rating will appear months down the road.”

The PBJ solution operates within the primeVIEW dashboard, a cloud-based application designed specifically for post-acute care that integrates census, labor, accounts receivable, satisfaction scores and Five-Star quality ratings. Also available stand-alone, providers can implement the PBJ solution within six weeks once required payroll data is received.

For more information, contact sales@primecaretech.com or 877-644-2306.

###

About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at www.primecaretech.com.

CONTACT

Prime Care Technologies

Marketing

marketing@primecaretech.com

866-871-2888

 

 

 

 

 

 

1 min read

NASUAD HCBS: A More Satisfying Solution for EVV - Booth 108

By Joe Brown on Thu, Aug 15, 2019 @ 11:09 AM

Real Resto Reviews (1)

Enjoy sweets? That’s a no-brainer!

So is our Vendor-Neutral Aggregator (VNA) that satisfies the 21st Century Cures Act mandate for personal care in 2020 and home health in 2023.

Stop by Booth 108 at NASUAD's HCBS Conference August 26-29 to hear how EVV vendors and care providers are already benefiting from our Aggregator model – keeping costs and efforts low.

Don’t let your state choose for you. Our flexible solution provides analytics for state compliance, lets providers use existing systems, and allows vendors to deliver their best solutions.

Stop by Booth 108 for a sweet treat, along with the sweet news.


 

1 min read

NPR Highlights Telehealth Benefits to Rural Americans

By Joe Stone on Wed, Jul 24, 2019 @ 10:55 AM

Nearly 1/4 used telehealth

A recent NPR story draws attention to the lack of healthcare access for rural Americans and how telehealth can bridge the gap.

Telehealth can also benefit rural care providers by offering access to services such as virtual physician networks, integrated diagnostic equipment, remote patient monitoring and more. 

Check out our e-sheet to learn how primeFORCE Telehealth Services can affordably improve patient care for your organization.

DOWNLOAD NOW

1 min read

Senior Care 360: The Right Tools for Value-Based Care

By Prime Care Tech Marketing on Wed, Jul 24, 2019 @ 10:29 AM

Value-based care is no problem when you have the right tools within your reach. We'll be at Senior Care 360 to talk about how we're helping thousands of facilities like yours with today's demands. 
  • Patient-Driven Payment Model (PDPM)
  • Managed Care
  • Staffing
  • Telehealth

Whether it’s facility performancerevenue cycle managementstaffing or virtual patient care, we have the solution.

Look us up at Senior Care 360.

1 min read

CWF Eligibility Systems to Sunset Fall 2019; HETS Access Required

By Kimberly Sturm on Wed, Jul 03, 2019 @ 03:20 PM

KimberlySturm

FIND ME ON: LinkedIn

eligibilityEffective July 1, 2019, HIQA ELGA, ELGH and HIQH started notifying users that in fall of 2019, the CMS plans to terminate access to these eligibility systems. If you are not using the HIPAA Eligibility Transaction System (HETS), you will need to obtain access before then.

The Health Insurance Query Access (HIQA) gives Medicare providers direct access to the CMS Common Working File (CWF) host database. The Medicare contractor or satellite uses its best available information on beneficiary/patient eligibility and remaining benefits to fully adjudicate claims.

Rather than utilizing the HIQA in DDE, HETS allows users to check Medicare benefits in real time utilizing a HIPAA-compliant 270 eligibility request file over a secure connection.

Because it's HIPAA-compliant, HETS access has always been part of our simple, yet comprehensive primeCLAIMS clearinghouse. If you’d like to learn more about how our cost-effective claims solution can speed reimbursement, check out our solution.

DOWNLOAD primeCLAIMS E-SHEET

 

 

 

 

1 min read

Cheryl Field Cited as Group Contributor to PDPM Parody in McKnight's

By Prime Care Tech Marketing on Wed, Jun 26, 2019 @ 11:06 AM

 
McKnight's
In the June 24 McKnight's article, Portmanteau, a PDPM parody, part Deux, Steven Littlehale writes,
"Through humor we directly confront Patient-Driven Payment Model myths and nonsense, as well as offer key “aha!” moments that ultimately lead to success under PDPM."
 
1 min read

Join Cheryl Field for Executive PDPM Session at THCA June 25

By Cheryl Field on Thu, Jun 20, 2019 @ 10:54 AM

THCA Summer Conference June 25-1 

The Patient-Driven Payment Model and its role in care delivery and reimbursement are top of mind for today’s providers. How will your team effectively manage cost of services provided? What outcomes of care will you measure and share with your referral sources? Please join me at THCA Summer Conference as we explore answers and provide tips on how to transition with success:

PDPM for Executives: Costs and Outcome Metrics Essential for Success 

Tuesday, June 25 - 1:30 p.m. (Lost Pines 6-7-8):

  • State three key topics for mastery under PDPM
  • Define three means for measurement of costs and outcomes relative to PDPM
  • Identify three strategies for success under PDPM, while maintaining high quality care, network membership and financial stability

Touch base with me after my session to see how primeVIEW and Managed Care MASTER can help align your data and processes for PDPM.

2 min read

Adopting Telehealth to Change Your Game

By Joe Stone on Tue, Jun 18, 2019 @ 09:13 AM

telehealth

It was great to have many of you check out our exclusive medical tablets in action at the Telehealth Summit in Atlanta. Telehealth is revolutionizing how we deliver care – with the same clinical accuracy. You're wise to consider early adoption.

Our telehealth solution has all the options you need for success.

  • Largest virtual provider network
  • HIPAA-compliant video platform
  • Virtual clinic software
  • Exclusive tablets, carts and devices
  • Remote patient monitoring by virtual RNs

Get in touch today to set up a consult.

 

DOWNLOAD TELEHEALTH E-SHEET
1 min read

Telehealth Summit 2019: Improving Quality Outcomes Across Continuing Care

By Joe Stone on Tue, May 28, 2019 @ 01:11 PM

Telehealth2019-2

Join me at Telehealth Summit 2019 to discuss how Resident Telehealth powered by primeFORCE can help reduce readmissions and improve outcomes for patients with acute and behavioral conditions.

  • Nationwide licensed provider networks
  • Industry-leading behavioral health assessments
  • Videoconferencing equipment, software and med carts
  • Remote patient monitoring with telemetry nursing

Stop by to hear how our tools can help, regardless of where you are on the telehealth journey. Or, if you miss me at the event, download our primeFORCE Resident Telehealth E-Sheet, or get in touch!

 

 

1 min read

Cheryl Field quoted in McKnight's regarding PDPM

By Prime Care Tech Marketing on Wed, May 22, 2019 @ 05:42 PM

Making the Shift2
 
The May 2019 edition of McKnight's Senior Living focuses on the Patient-Driven Payment Model (PDPM). Chief Product Officer Cheryl Field comments in Tech companies offer tools as PDPM kick-off approaches, saying "I do think clinicians will have to depend more on the technology and vendor partners to deal with some of the complexities of the program." She continued, "Everything is a metric and people are pretty used to a notion of technology being depended upon."
 
1 min read

Exercise caution with voice assisted devices and HIPAA-protected information

By Prime Care Tech Marketing on Tue, May 21, 2019 @ 11:06 AM

echoA recent Provider Magazine article, “HIPAA Remains a Concern With Rise of Voice Assistants Like Alexa,” suggests healthcare organizations subject to HIPAA rules should “proceed with caution” when transmitting and receiving protected health information via voice assistants such as Alexa.  It further warns that operators must know where HIPAA protected information is being sent and have trusted in partners to know whether that provider has authorization to use the information.

“There is a quagmire of what information has to be protected,” stated Steven Chies, lead consultant, Care Paradigms, and president, North Cities Health Care. “Clearly, if the provider is a skilled nursing facility, then the information is bound by HIPAA and you must keep the information private and confidential.”

With the HHS Office of Civil Rights increasing its focus on enforcement, providers need to take charge of privacy and security programs. Take a minute to find out where you stand with our simple 13-question quiz.

Take the Quiz

Or, if you're ready to look at HIPAA compliance strategies, request a consult with Prime Care Tech or one of our qualified partners.

Request HIPAA Consult

 

1 min read

Intermountain Healthcare among many using telehealth to improve patient care

By Prime Care Tech Marketing on Thu, May 16, 2019 @ 03:23 PM

TelehealthA recent article, Intermountain Healthcare expands home care services using technology, illustrates the power of technology to help patients stay more comfortable in their home surroundings, while keeping them connected with caregivers.

Intermountain Healthcare Providers is leveraging remote monitoring, telemedicine and virtual visits to provide primary care, palliative care and some traditional hospital-level services to their patients.  

As providers seek to prevent or reduce readmission rates and improve quality, telehealth and remote patient monitoring are among the most approachable forms of technology to address these needs.

Learn more about our resident telehealth solution.

Cornerstone Healthcare chooses primeVIEW to oversee 15 facilities

By Prime Care Tech Marketing on Wed, May 15, 2019 @ 09:21 AM

We are pleased to welcome Cornerstone Healthcare Services and thank them for choosing primeVIEW to oversee their 15 facilities in WA, ID and OR.

Cornerstone-Health-Services-Win

1 min read

Is the Juice Worth the Squeeze on Five Star Staffing? (McKnight's Guest Blog)

By Cheryl Field on Mon, May 13, 2019 @ 01:27 PM

 

In McKnight's "Is the Juice Worth the Squeeze on Five Star Staffing," Cheryl Field, Chief Product Officer, voices concerns over increased emphasis on RN staffing, where providers who have four or more occurrences in a quarter with less than 8 hours of RN coverage will automatically be set to a 1 star in staffing, and subsequently lose a star overall in their Five Star Quality Rating.

"Here is my concern as a 30 year RN: we don’t have enough RNs anywhere to meet the new standards. Does this mean more weekend rotations? More contract RN use? More overtime dollars placed on an already resource-starved industry? Is this really the time for CMS to put more squeeze on SNFs? Or will we simply drive more providers from the space?"

Since SNFs can't change CMS dictates, Field suggests that providers look closely at technology to help identify vulnerabilities in their schedule, and she provides other great tips, as well.

READ THE ARTICLE

LEARN ABOUT primeVIEW with PBJ

Topics: pbj reporting PBJ impacts to Five-Star on-screen editing to PBJ CMS RN Staffing requirement RN staffing Five Star Quality Rating

Happy National Skilled Nursing Care Week!

By Prime Care Tech Marketing on Sun, May 12, 2019 @ 08:04 AM

NSCNW

As National Skilled Nursing Care Week kicks off, Prime Care Technologies joins in celebrating our country's amazing caregivers and the skilled nursing centers and residents they serve. We applaud your efforts to ‘Live Soulfully!’ and look forward to hearing the stories and activities that lift the spirits of our nation's seniors.

Have a soulful week! #NSNCW


1 min read

LTC 100: Helping you reinvent your roadmap to success

By Jim Hoey on Thu, Apr 25, 2019 @ 10:26 AM

LTC100 Banner

Prime Care Technologies is pleased again to help sponsor the LTC 100 Leadership Conference. This year’s theme Carpe Diem - Roadmap to Reinvention  reflects the changing LTC landscape and your need to provide quality, value-based outcomes, while also succeeding as a business.

As a 15+ year post-acute technology provider, we know the ropes. Join us to see how we are solving operational pain points with our comprehensive post-acute claims and managed care reimbursement solutions. You'll see how our technologies are evolving with PDPM and Five Star, too. 

If it's easier, pick a time to connect!


 

Topics: cloud computing technologies primeCLAIMS claims processing automation post-acute claims clearinghouse Managed Care MASTER managed care reimbursement managed care software post-acute technology solutions managed care optimization IT strategy LTC 100 Leadership Conference improve patient care
1 min read

The Case for Predictive Analytics

By Joe Stone on Thu, Apr 25, 2019 @ 10:02 AM

iStock_000004644867_SmallHealthcare and post-acute organizations are all evolving technologically on their own timelines. Some are already using big data and reaping the benefits of basic analytics. Still others are now beginning to investigate the area of predictive analytics, which estimate the likelihood of a future outcome based on patterns in historical data. 

For example, predictive analytics can warn providers when a patient’s risk factors indicate a high likelihood for readmission within a 30-day window. This kind of “actionable intelligence” helps contribute to improved clinical outcomes (and avoid related penalties). And, it's just one example recently cited in 10 High-Value Use Cases for Predictive Analytics in Healthcare.

 

 

 

 

 

 

 

 

Topics: data-driven decisions resident telehealth predictive analytics May 15 webinar stop and watch improve patient care reduce readmission Health Numeric remote patient monitoring Stop & Watch
1 min read

Let's talk technology at AHCA/NCAL Spring CEO Conference May 1-3

By Jim Hoey on Tue, Apr 23, 2019 @ 02:08 PM

MultiCEO

We’re heading to AHCA/NCAL 2019 Spring CEO Conference with innovative tech solutions that help post-acute execs prepare for value-based care.

Our new Managed Care MASTER solution is getting rave reviews from customers who are increasing their Managed Care revenue, while decreasing therapy costs and improving outcomes. It’s designed to handle complex level and Medicare RUG/PDPM reimbursement drivers, so your teams can be PDPM-ready by October.

Connect with us to learn more about our suite of applications that can solve your most difficult operational challenges.

Topics: reduce procurement costs automated procurement process primeVIEW primeCLAIMS claims processing automation post-acute claims clearinghouse e-procurement Managed Care MASTER managed care reimbursement managed care software primeVIEW business intelligence dashboard post-acute business intelligence dashboard primeCOMMERCE managed care optimization 2019 AHCA/NCAL Spring CEO Conference
1 min read

Let's connect at OHCA Convention and Expo April 29-May 2

By Rusty Zosel on Mon, Apr 22, 2019 @ 12:11 PM

image

I’m excited to once again join my colleagues at Prime Care Technologies in exhibiting at OHCA. Stop by Booths 127 and 129 to discover our latest advances in post-acute technologies. Our experts will demonstrate how we integrate and accelerate data to optimize business intelligence, claims and managed care reimbursement, as well as purchasing automation from Procurement Partners. We have much to share to address your operational pain points, so let's connect over a break!

Topics: primeCLAIMS claims processing automation post-acute claims clearinghouse Managed Care MASTER managed care reimbursement primeVIEW business intelligence dashboard purchasing automation primeCOMMERCE OHCA

Join us at MatrixCare Directions Booth 313, April 24-26

By Prime Care Tech Marketing on Thu, Apr 18, 2019 @ 01:11 PM

matrixcare2

We’re heading to 2019 MatrixCare Directions with our advanced solutions for long-term care and senior living providers. Our suite of applications have already helped hundreds of senior care customers solve operational pain points such as managed care contract reimbursement, procurement, workforce retention and more. Our apps can even help you prepare for PDPM and value-based care. Let's catch up at the event!

Topics: cloud computing technologies cloud computing provider Procurement Automation e-procurement case management for managed care managed IT services post-acute technology solutions managed care optimization post-acute skilled nursing conference 2019 MatrixCare Directions managed IT services for skilled nursing providers senior living workforce automation
1 min read

Cheryl Field quoted in recent McKnight's operator data article

By Prime Care Tech Marketing on Wed, Apr 17, 2019 @ 02:41 PM

Who's the boss

A recent McKnight's article suggests, As volume of data collected rises, operators must determine who’s the bossOur Chief Product Office, Cheryl Field, is quoted as follows:

“Everyone is using data today to drive decisions and nursing home staff continue to struggle with just the language of analytics,” says Field. "With so much emphasis today on outcomes and resident care, quality assurance committees are a logical place for control to be centered," she adds. 

Read the full article here.

Topics: data-driven decisions LTC facility data operational efficiency operator data predictive analytics predicting outcomes quality assurance team
1 min read

Join PDPM & Five Star Sessions with Cheryl Field at LNHA Spring Conference - April 30

By Cheryl Field on Tue, Apr 16, 2019 @ 11:41 AM

LNHA Spring Conference 4_30_19

With recent changes to Five Star calculations and the new Patient-Driven Payment Model (PDPM) on the horizon, skilled nursing providers have much to understand and apply in a short period of time. These CE-eligible seminars at LNHA's Spring Conference may help provide guidance.

1:30-3:00 PM: PDPM for Executives: Outcome Metrics Essential for Success

  • Administrative level of care presumption
  • Group and concurrent therapy limits
  • Interrupted stay policy
  • Key MDS changes that impact PDPM

3:00-4:00 PM: CMS Changes to Five-Star and PBJ (April 2019)

  • Review key changes across all domains
  • How to prepare for scoring changes to your network
  • Explore future Five-Star strategies for success

I hope you can join me, so I can help you quickly get up to speed!

Topics: pbj reporting post-acute business intelligence dashboard Patient-Driven Payment Model PDPM PBJ calculation CMS and Five Star Staffing Star prediction LNHA Spring Conference CMS RN Staffing requirement
1 min read

The 16th Annual SPADD Conference April 29-30

By Joe Stone on Mon, Apr 15, 2019 @ 10:20 AM

16thSPADD

Even with insurance, employees still face out-of-pocket expenses for acute care and pharma. 

If you can't increase hourly wages, you can offer employees acute care, pharmacy benefits and life insurance — all for as little as $.03/hour for employee and family.

Stop by our booth April 29-30 to discuss how we can help. Or, if you miss me at the event, download our Employee Benefits E-Sheet, or get in touch!

 

Topics: employee benefits workforce retention UCP SPADD Georgia SPADD life insurance pharma benefits acute-care benefits

Argentum Senior Living Executive Conference April 15-17

By Prime Care Tech Marketing on Thu, Apr 04, 2019 @ 12:24 PM

Don't forget to file your taxes

As a leading tech innovator in long-term care, Prime Care Technologies has optimized its cloud platform and developed a suite of applications to help providers run lean, maximize reimbursements and meet CMS obligations with minimal effort.

Connect with us at booth 236 to hear how we can put our technologies to work for you!     

 

Topics: cloud computing technologies Procurement Automation e-procurement case management for managed care post-acute performance dashboard post-acute business intelligence dashboard managed IT services PDPM post-acute technology solutions managed care optimization Argentum Senior Living Executive Conference senior living executive CMS and Five Star skilled nursing conference 2019 MatrixCare Directions senior living
1 min read

Microsoft to Sunset Windows 7 in January 2020

By Jim Hoey on Thu, Apr 04, 2019 @ 09:27 AM

windows-7-proNext year, Microsoft will discontinue support of Windows 7 operating systems. This means, all devices and browsers using it will no longer receive vital security upgrades and performance patches – unless you sign an extended support agreement with third-party, Azure. 

Why not put your money toward an upgrade instead? Our 15 years of post-acute technology and procurement experience puts us in a unique position to coordinate a hands-on, limited-interruption upgrade for your facilities.

  • Pre-analysis of sites
  • New or refurbished equipment options
  • Configuration and drop-shipment
  • Onsite installation or upgrade services
  • Financing plans available

So don't put it off, schedule an IT consult to assure you’re running as securely and efficiently as you can! 

Topics: Windows 7 Microsoft Windows 7 Sunset Windows 7 operating system
1 min read

April 16 Webinar: Survey & Staffing & Quality, Oh My! Five Star Changes from CMS

By Cheryl Field on Tue, Apr 02, 2019 @ 09:58 AM

Survey and Staffing and Quality

CMS recently released The Five-Star Technical Users' Guide announcing changes to Five-Star calculations across all three domains.

Join me and co-host Jennifer Gross of PointRight, Inc., for our April 16 webinar at 2 p.m. ET to hear how these changes can affect April scores and what you can do to improve Five-Star scores going forward.

Remember, these changes take effect this month, so I hope you will join us!

REGISTER NOW

 

 

 

 

 

 

 

Topics: Five Star ratings Five Star staffing Five Star calculation CMS and Five Star
1 min read

AHCA/NCAL Independent Owner Leadership Conference March 20-22

By Jim Hoey on Fri, Mar 15, 2019 @ 11:56 AM

AHCA Independent Owners Conference2 (9)

In today’s long-term care climate, the right technology is crucial to compete and succeed. If you’re heading to the AHCA/NCAL Independent Owner Leadership Conference March 20 -22, let’s connect!

Our technology expertise? We're 15+ year veterans in integrating, securing and accelerating the delivery of your most critical data - so your post-acute care operations can thrive.

Let us show you how in Tampa or visit us at www.primecaretech.com.

Topics: ahca convention ahca/ncal post-acute technology solutions post-acute AHCA/NCAL Independent Owner Leadership Conference Independent Owners
1 min read

RUSH Act to Propose Incentives for Using Telehealth

By Joe Stone on Thu, Mar 14, 2019 @ 02:08 PM

PF Regulatory News (2)

 

The Reducing Unnecessary Senior Hospitalizations (RUSH) Act proposes more incentives for skilled nursing facilities (SNFs) to use telehealth/telemedicine to improve patient care and reduce rehospitalizations. Lawmakers are polishing it off for reintroduction to Congress after being stalled during the last House legislative session.

Are you currently leveraging telehealth in your facilities? If not, talk to us about our comprehensive Resident Telehealth solution with the largest virtual provider network – a partner program with Complete Telehealth Solutions™ LLC (CTS). 

 

Topics: Telemedicine telehealth RUSH Act resident telehealth
1 min read

PDPM Webinar Follow-Up: Technology can help; ask about primeVIEW

By Cheryl Field on Mon, Mar 11, 2019 @ 02:23 PM

Thanks your interest in last week's Patient Driven Payment Model (PDPM) Webinar for C-suite executives. You may recall my mention that our technologies can help. Don't Put Off PDPM Prep!

For example, primeVIEW delivers an easy-to-navigate interface that automatically refreshes in near real time with consolidated data from various systems.

  • Census
  • Labor
  • Revenue cycle
  • Satisfaction scores
  • Five-Star Quality Ratings

So, get in touch if you'd like to hear more!

Topics: census readmission rates PDPM LOS length of stay readmission
1 min read

Is Office 365 the right choice for your organization?

By Prime Care Tech Marketing on Thu, Feb 28, 2019 @ 12:47 PM

Office365While it’s true, Office 365 offers healthcare organizations valuable benefits – cost-effective virtual collaboration, for one – the support can be limited. Providers can’t afford to wait for Microsoft to provide support, when patients are relying on them for quality care.

Office 365 deployment/migration is a tool in our kit, but it’s not always the best one. Instead of letting vendors deciding for you, consider all your options. Here are just a few factors to consider.

  Office/365 in the
Prime Care Tech Cloud
Office 365 in the
Microsoft Cloud
Support 24/7 phone availability, as well as onsite if needed Mostly online vs phone; no onsite availability
Security Receive regular reporting to confirm critical patches and updates are installed Limited visibility and must assume updates are running as planned
Compliance Extra layer of security via exchange server Basic level of security
Collaboration File sharing plus email distribution group management File sharing only
Archiving Readily available and easy to search More challenging to retrieve and search

If we can help you with a free IT strategy consult, or just answer your questions about Microsoft 365, get
in touch.

 Let's Talk IT Strategy

Topics: primeCLOUD Office 365 Office 365 migration IT assessment microsoft apps IT strategy Microsoft software
1 min read

March 7 Webinar: A C-Suite Blueprint for PDPM

By Cheryl Field on Thu, Feb 21, 2019 @ 02:50 PM

PDPM Webinar

 

PDPM WEBINAR FOR C-SUITE EXECUTIVES
Thursday, March 7, 1-2:30 p.m. EST 

Executives of skilled nursing facilities have had to adapt to many changes, especially on reimbursement issues. With the new Patient Driven Payment Model (PDPM) coming in October, it is important to learn how to leverage the new model for quality and financial improvement.

This webinar will explain the opportunities and provide your company with the blueprint necessary to realize the benefits!

REGISTER NOW

SPEAKERS

Clint Maun, Maun-Lemke, LLC
Joseph Tomaino, Grassi Healthcare Advisors, LLC
Cheryl Field, Prime Care Technologies
Sharon Thole, LoveFunding
Kris Mastrangelo, Harmony Healthcare
Susie Mix, Mix Solutions, Inc.

SPONSORED BY

GRASSI

 

LOVE

 

MAUN

 

 

Topics: SNF PPS and PDPM PDPM CMS Final Rule PDPM
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[Webcast] Is required meal break reporting breaking you? We have a solution for that!

By Prime Care Tech Marketing on Thu, Feb 21, 2019 @ 02:43 PM

meal break requirements breaking you_

If you missed our webinar, you can still catch the webcast. Chief Product Officer, Cheryl Field, discussed pain points with PBJ reporting and the latest impacts to your staffing star calculation.

We also previewed in-app editing and audit tracking, available via our PBJ reporting module. We would be happy to schedule a demo to show you more!

GET IN TOUCH

 

 

Topics: pbj reporting PBJ impacts to Five-Star on-screen editing to PBJ PBJ calculation PBJ audit errors
1 min read

U.S. Health and Human Services Cites 5 Most Relevant Cyber Threats

By Peter Teichert on Fri, Feb 15, 2019 @ 02:47 PM

Our recent webinar, A 3-Prong Preparation Strategy for HIPAA Audits, touched upon cybersecurity. As a follow-up, we have prepared the below infographic, summarizing related information from the U.S. Department of Health and Human Services. 

If we can be of help to you in protecting yourself against these threats or preparing for HIPAA audits, get in touchTo learn more about our expertise, visit our primeCLOUD page.

Top 5 Cyber Threats

Topics: cybersecurity HIPAA compliance HIPAA One Risk Assessment HIPAA enforcement cyber threats
1 min read

Prime Care sweetens compliance; visit at Medicaid Managed Care Summit (Feb 26-27)

By Joe Brown on Thu, Feb 14, 2019 @ 11:58 AM

Managed Medicare Conference in DC!

Give us 15 minutes while you enjoy a treat at the 12th Annual Medicaid Managed Care Summit and we'll explain how our Vendor-Neutral Aggregator for EVV can sweeten your need to satisfy the electronic visit verification (EVV) mandate.

We're available for coffee, lunch or post-cocktail party, so get on our schedule today!

Topics: Vendor-Neutral EVV solution EVV Compliance State EVV mandate Medicaid state mandate EVV Vendor-Neutral Aggregator

Let's Connect at Feb 20-22 NIC Spring Conference

By Prime Care Tech Marketing on Wed, Feb 06, 2019 @ 02:58 PM

NIC Spring Conference

We're looking forward to connecting at the NIC Spring Conference February 20-22. If you're seeking technologies that reduce pain points within your post-acute operations, let's plan to chat during a break?

We're excited to share what sets us apart – including our core expertise in integrating, securing and accelerating the delivery of your most critical data.  

Topics: cloud computing NIC managed services e-procurement purchasing automation managed IT services Nic spring forum cloud technology operations dashboard operational performance operational efficiency
1 min read

Is required meal break reporting breaking you? We have a solution for that!

By Cheryl Field on Mon, Feb 04, 2019 @ 11:46 AM

meal break requirements breaking you_

What's your biggest pain point with PBJ reporting? Is it making edits after payroll has closed – such as unreported meal breaks?

The pain is over − our PBJ reporting module offers in-app editing and audit tracking. Staff can easily make edits on screen to ensure compliance with meal break and other policies.

Get a sneak preview February 20 at 3 p.m. during our PBJ webinar − Don't Let Meal Break Requirements Break You - PBJ Technology Can Help!  − where we'll also recap PBJ's latest impact to your staffing star calculation.

REGISTER NOW

Topics: PBJ impacts to Five-Star on-screen editing to PBJ
1 min read

[On-Demand Webinar] 3-Prong Preparation Strategy for HIPAA Audits

By Prime Care Tech Marketing on Fri, Jan 18, 2019 @ 11:20 AM

If you missed our January 17 webinar with experts from HIPAA OneWillis Towers Watson and Prime Care Technologies, you can download the resources below. Our solution partners offered timely tips on performing a risk analysis and how cyber insurance and key technologies can help protect you.

Solution information:

Or if you're interested in an assessment...

GET IN TOUCH 

Topics: cybersecurity HIPAA compliance HIPAA One HIPAA One Risk Assessment Willis Towers Watson cyber insurance
1 min read

[Webinar] 3-Prong Preparation Strategy for HIPAA Audits

By Prime Care Tech Marketing on Thu, Dec 20, 2018 @ 07:34 AM

HIPAA Webinar AdJoin us January 17 with our experts from HIPAA One, Willis Towers Watson and Prime Care Technologies to ensure you are HIPAA compliant and audit-ready. Expect informative tips on: 

  • Conducting risk analysis
  • Leveraging cyber insurance
  • Employing key technologies

With the OCR promising harsher investigative tools to “hold bad actors accountable” and with reports of 2018 fines in the millions, you won't want to miss advice from our three HIPAA-savvy experts.

Register Now

 

 

Topics: cybersecurity HIPAA compliance HIPAA One HIPAA One Risk Assessment Willis Towers Watson cyber insurance
1 min read

[Media] - LTC minds meet and voila! — $3.5B in savings - McKnight's

By Prime Care Tech Marketing on Fri, Dec 14, 2018 @ 12:23 PM

 

In a recent McKnight's article, a group of LTC stakeholders were asked to uncover wasteful practices, and use of telemedicine ranked among the 'big three' as 'no-brainer' to save $3.5B:

1) Telemedicine not being used system-wide (projected for “at least” $1.3 billion of lost or wasted money each year)

2) Blood transfusions that are mandated by the Medicaid program only (not also Medicare) to be performed only in a hospital setting ($400 million), and

3) End-of-life care that is ill advisedly transferred to a hospital setting ($1.8 billion)

“In the next two to three years, any nursing home that doesn’t adopt telemedicine will not be competitive and economically will lose opportunities,” stated John Whitman, former nursing home administrator and Wharton School of Business professor who convened the cross-section of LTC stakeholders for the study.

Read the McKnight’s article.

Read more about Resident Telehealth Services from primeFORCE. 

 

 

Topics: virtual provider networks primeFORCE Resident Telehealth behavioral health assessment

[On-Demand Webinar] Making the Shift to the New PDPM and the Role of Technology

By Prime Care Tech Marketing on Thu, Dec 06, 2018 @ 03:20 PM

If you missed our December 5 webinar, resources are now available for download. Join Cheryl Field to learn the latest on the new Patient-Driven Payment Model, including 

  • Determinants and calculation of payment under PDPM
  • Advantages of PDPM
  • How technology can help

DOWNLOAD NOW 

 

 

Topics: SNF PPS and PDPM PDPM CMS Final Rule PDPM
1 min read

[Webinar] Making the Shift to the New PDPM and the Role of Technology

By Prime Care Tech Marketing on Mon, Dec 03, 2018 @ 10:01 AM

Effective fiscal year 2020, the new Patient-Driven Payment Model will be based on all-new direct care components, so get a jump start on the new shift during our December 5 webinar. Cheryl Field, Chief Product Officer, will cover key components of PDPM and the how the role of technology can prepare you for success: 

  • The five case-mix adjusted payment components
  • Determinants and calculation of payment under PDPM
  • Advantages of PDPM
  • How technology can help

We'll offer open Q&A after the webinar, so pencil us in for December 5!

REGISTER NOW 

 

 

Topics: SNF PPS and PDPM PDPM CMS Final Rule PDPM
1 min read

[Media] - LTC operators could see increases of up to 30% in liability insurance

By Prime Care Tech Marketing on Tue, Nov 27, 2018 @ 09:31 AM

A recent McKnight’s article reported on increases to commercial liability insurance policies for LTC providers – as much as 30 percent.

Experts with Willis Towers Watson made that prediction last week, noting that the eldercare space is difficult for payers. Their data points to the following factors that create emerging risk in senior care:

  • Class-action lawsuits focused on anti-consumer, staffing, marketing and ADA violations could be coming in more states.
  • Expanded litigation beyond urban areas is affecting results in suburban and exurban venues more dramatically.
  • Natural disasters, including wildfires, catastrophic storms and flooding, are drawing underwriter attention to disaster preparedness.
  • Although occupancy challenges have dampened M&A in the sector, significant activity persists and a focus on due diligence, vetting policies and procedures, and mitigating turnover is critical to making sure the combinations will succeed. Underwriters will still focus on pre-acquisition loss history on assets that are in play.

“Here at primeFORCE, our enterprise risk management services are positioned to help LTC operators better evaluate risk across the operational spectrum,” said Joe Stone, EVP, primeFORCE. “Due to our deep experience in the LTC marketplace and our alliance with Willis Towers Watson, we can provide clients and prospective customers with a no-cost risk audit designed to help mitigate these increases in operating insurance costs.”

Read the McKnight’s article.

Read more from Willis Towers Watson on Insurance Marketplace Realities in 2019 for Long-Term Care.

Schedule your insurance audit from primeFORCE Services.

Topics: primeFORCE Insurance Services enterprise risk management LTC liability insurance Willis Towers Watson
1 min read

[Event] CAHF Annual Convention and Expo - Booth 1004

By Prime Care Tech Marketing on Wed, Nov 07, 2018 @ 10:05 AM

 

We're heading to CAHF Annual Convention and Expo to showcase technologies that will help improve your operational and quality outcomes in 2019. Stop by Booth 1004 to see our advances in revenue cycle managementSNF business intelligence and managed care optimization.

Join Susie Mix, President/CEO of Mix Solutions and our partner in the development of our Managed Care MASTER application, will present Making the Most of Your Managed Care Contracting on Tuesday, November 13, at 10:00 a.m.

Schedule a meal or meeting with us to talk about 2019 game changers!

 

Topics: automated revenue cycle management system revenue cycle management managed care optimization SNF business intelligence CAHF Annual Convention and Expo managed care contracting
1 min read

[Media] - Upcoming HIPAA audits to use harsher investigative tools - McKnight's

By Prime Care Tech Marketing on Mon, Nov 05, 2018 @ 02:51 PM

A recent article in McKnight's outlines additional enforcement measures beyond standard audits conducted by Health and Human Services Office for Civil Rights to educate providers.

According to the article, the agency will begin focusing more on enforcement using harsher investigative tools, which may include subpoenas, legal action, corrective plan implementation, forced payback, and even statutory penalties.

"It's a wake-up call for providers to better prepare themselves,” notes Peter Teichert, Vice President, Compliance, Prime Care Technologies. “Our partnership with HIPAA One offers access to industry-leading HIPAA Risk Assessment software, so our customers now have a simpler way to manage all the tasks involved with HIPAA compliance.”

Get more information on HIPAA One’s Risk Assessment.

Topics: HIPAA compliance HIPAA One HIPAA One Risk Assessment HIPAA enforcement
1 min read

[Media] The price of admission - McKnight's

By Prime Care Tech Marketing on Thu, Nov 01, 2018 @ 04:34 PM

A recent article in McKnight's on the pace of EHR adoption in assisted living facilities centers around several factors. Cheryl Field, Chief Product Officer, Prime Care Technologies, weighs in with other industry experts. 

“The organizations that are part of larger entities are much more accepting and readily adopting because their business lines are attached to other parts of the post-acute care continuum, where they have seen how critical it is to have standardization of data,” she says. 

"From a security perspective, interoperability becomes an issue on technical standards and practice,” she adds. “It is a challenge and remains so. I think we’re about five to 10 years out from being fully interoperable across the continuum.”

See the article.
Learn about our interoperable solutions.
See a short video.

Topics: interoperability EHR EHR adoption Assisted Living
1 min read

[Event] National Association of Medicaid Directors Fall Conference - Booth 40

By Prime Care Tech Marketing on Thu, Nov 01, 2018 @ 07:45 AM

 

There's still time to satisfy your state's electronic visit verification (EVV) requirement, so join us at NAMD Fall Conference November 12-14.

 EVV experts Carl Mickiewicz and Joe Brown will discuss our one-of-a-kind Vendor-Neutral Aggregator - and how it offers a triple-win for stakeholders.

  1. States satisfy The Cures Act
  2. Caregivers retain their focus on quality
  3. Vendors innovate to complete

They'll be available for coffee, lunch or dinner as well, so get on their schedule!

 

Topics: Vendor-Neutral EVV solution EVV Compliance Medicaid state mandate EVV Vendor-Neutral Aggregator
2 min read

[News] Bria Health Services Adds primeFORCE JobCenter and Automates Hiring Process for 13 Midwest Facilities

By Prime Care Tech Marketing on Mon, Oct 29, 2018 @ 03:49 PM

October 29, 2018, Duluth, Ga. – In a press release this week, Prime Care Technologies, Inc. announced that Bria Health Services has adopted primeFORCE JobCenter, powered by BlueFinHire, to fully automate the organization’s hiring process across 13 facilities in Illinois and Wisconsin.

The primeFORCE JobCenter portal will enable Bria Health Services to better select and recruit in today’s highly competitive market. The portal centralizes applicant data in a single online location, while providing alerts and tracking to make the hiring process faster than ever. These timesaving efficiencies enable Bria’s recruiters to more efficiently fill positions and reduce onboarding time.

“From a hiring perspective, we really appreciate the ability to identify and select qualified applicants sooner, as well as the ability to build our own database of candidates,” noted Efriam Weinfeld, Nursing Home Administrator, BRIA of Palos Hills/STRIVE. “We’ve seen what primeVIEW and primeCOMMERCE can do for our operational performance and purchasing automation, so we look forward to automating our hiring processes with primeFORCE.”

JobCenter is just one module in the primeFORCE Workforce Technology suite, which integrates applicant, employee, payroll and benefits data to make it easy for one or multiple stakeholders to execute functions such as recruitment, hiring, onboarding, benefits and more. Through other strategic alliances, primeFORCE also offers a full range of individual benefits and enterprise risk management plans, as well as resident telehealth services for on-site clinical evaluation.

About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at www.primecaretech.com.

About Bria Health Services

Bria Health Services manages 13 independent senior living, assisted living, rehabilitation and skilled nursing facilities across Illinois and Wisconsin, with the goal of providing compassionate, quality care focusing on the unique needs of residents and their families. Learn more at www.briahs.com.

CONTACT
Prime Care Technologies
Marketing
marketing@primecaretech.com
866-871-2888

Topics: primeFORCE Job Center hiring automation Bria Health Services
1 min read

[Event] THCA Annual Conference - Booth 222; PDPM Session with Cheryl Field

By Prime Care Tech Marketing on Thu, Oct 25, 2018 @ 11:08 AM

 

With the new case-mix Patient-Driven Payment Model set to take effect in fiscal year 2020, plan to join Cheryl Field, Chief Product Officer, for PDPM 2020: What Providers Need to Know Now! on Tuesday, October 30, at 10:30 a.m. (Cumberland IJ):

  • The five case-mix adjusted payment components
  • Calculation of payment under PDPM
  • Advantages of PDPM
  • Determinants of payment under PDPM

Be sure to stop by Booth 222 to speak with our product experts about how our technologies, such as Managed Care MASTER, can ensure you have your data and processes properly aligned for this new payment model.  

   
 
Topics: Patient-Driven Payment Model THCA SNF PPS and PDPM PDPM
2 min read

[Event] 2018 PointClickCare Summit - Booths 101-108

By Prime Care Tech Marketing on Wed, Oct 24, 2018 @ 10:41 AM

Whether you're attending this year's PCC Summit for education, networking or checking into on-trend solutions for your operations, Prime Care Technologies has multiple discovery opportunities!

  • Schedule a meal or activity for Q&A/demos
  • Join Cheryl Field's Tuesday Noon Lunch & LearnThe Impact of Survey Changes and PBJ data to Five Star Scores 
  • Meet our experts in our demo suite (Booths 108-111) for our industry-leading post-acute solutions
    • primeCLOUD – Managed IT services that increase security and efficiency
    • primeVIEW  New release! Post-acute performance dashboard that improves operational and quality outcomes
    • primeCOMMERCE – 100% purchasing control and automation that saves you money 
    • primeCLAIMS – Comprehensive claims clearinghouse that provides total visibility and control
    • primeFORCE – Resident telehealth that improves on-site clinical services and reduces hospital readmissions
    • Managed Care MASTER   Patient care syncs with payer contracts to optimize managed care reimbursement
Make your visit count - see us in Nashville!
   
 
Topics: PCC Summit PBJ impacts to Five-Star post-acute technology solutions
1 min read

[Event] 2018 National Investment Center (NIC) Fall Conference

By Prime Care Tech Marketing on Thu, Oct 11, 2018 @ 11:14 AM

Join Jim Hoey, President and CEO, Prime Care Technologies, with executive team members at the NIC Fall Conference October 17-19. As a post-acute technology innovator, we continuously respond to industry trends and requirements to improve operational efficiencies and revenue opportunities. Schedule here for breakfast, lunch or dinner on how we are leading the way!

  • primeCLOUD – Managed IT services that increase security and efficiency
  • primeVIEW – Post-acute performance dashboard that improves operational outcomes
  • primeCOMMERCE – 100% purchasing control and automation that saves you money 
  • primeCLAIMS – Comprehensive claims clearinghouse that provides total visibility and control
  • primeFORCE Resident Telehealth – 24/7 virtual provider networks that elevate quality of care from your facility
  • Managed Care MASTER  – Patient care syncs with payer contracts to optimize managed care reimbursement

We look forward to seeing you in Chicago.

   

 

Topics: centralize purchasing primeCLAIMS primeCLOUD Managed Care MASTER case management for managed care managed care revenue primeVIEW business intelligence dashboard primeFORCE Resident Telehealth purchasing automation managed IT services primeCOMMERCE

[Media] Cheryl Field cited in McKnight's "Tech-Policy Junction"

By Prime Care Tech Marketing on Tue, Sep 11, 2018 @ 02:39 PM

 

Cheryl Field, Chief Product Officer, weighs in with other tech experts in McKnight's "Tech-Policy Junction" – a recent article on the intersection of technology and health policy, and how vendors and providers are responding to federal guidelines while trying to gain ground in the digital world.

Field agrees that for many providers, financial incentives and resources is a fundamental barrier to interoperability, but notes that "more and more vendors are working together to complete that interoperability work on behalf of providers."

READ THE McKNIGHT'S ARTICLE

Topics: interoperability Cures Act Compliance federal interoperability standards CMS Data Element Library DEL
1 min read

[Event] New Hampshire Health Care Association Fall Conference & Trade Show - Booth 305

By Prime Care Tech Marketing on Mon, Sep 10, 2018 @ 11:04 AM

Join Chief Product Officer Cheryl Field at the New Hampshire Health Care Association Conference (NHHCA) on Wednesday, September 12, at 9:40 a.m. for Clarifying the Mandated Programs That Impact Youwhich will cover current quality-based mandated programs:

  • Five-Star
  • PBJ
  • SNF QRP
  • SNP VBP

She'll also provide strategies to proactively manage these programs for best regulatory and business outcomes. Join her with Jae Sparks, Senior Director, Business Development, in Booth 305 for additional discussion.

 

Topics: Five Star ratings pbj reporting SNF QRP SNF VBP NHHCA Conference Five Star staffing
1 min read

[On-Demand Webinar]: The Virtual Mental Health Revolution: Improving Outcomes and Revenue

By Prime Care Tech Marketing on Thu, Aug 23, 2018 @ 10:33 AM

If you missed The Virtual Mental Health Revolution - Improving Outcomes and Revenue, webinar resources are now available. Join Cheryl Field, Prime Care's Chief Product Officer, with Dr. Steven Lower from Complete Telehealth Solutions, who discuss how you can conquer behavioral health challenges at your facility via virtual networks and CMS-approved behavior assessments. 

Download our webinar resources below, or check out our primeFORCE Resident Telehealth E-Sheet for more information on the CTS behavior assessment.

REQUEST REPLAY

Topics: CMS-approved behavior assessment behavioral care reimbursement primeFORCE Resident Telehealth Complete Telehealth Solutions LLC
1 min read

[Event] National Home and Community Based Services (HCBS) Conference - Booth 704

By Prime Care Tech Marketing on Tue, Aug 21, 2018 @ 11:06 AM

Join EVV experts Carl Mickiewicz and Joe Brown at the National Home and Community Based Services (HCBS) Conference August 27-29 to discuss Prime Care's simple, cost-effective model for satisfying the EVV mandate.

Stop by Booth 704 to learn the unique advantages of our Vendor-Neutral EVV Aggregator for EVV, which enables states to accept unlimited submissions from caregivers' EVV vendor-of-choice. 

It's a triple-play win!

  1. States satisfy The Cures Act
  2. Caregivers retain their focus on quality
  3. Vendors innovate to complete

We hope to meet you there!

 

Topics: Vendor-Neutral EVV solution State EVV mandate Medicaid state mandate EVV CURES Act, Electronic Visit Verification Vendor-Neutral Aggregator
1 min read

[Media] McKnight’s: Telehealth Offered to Communities

By Prime Care Tech Marketing on Wed, Aug 15, 2018 @ 07:50 PM

 

Read about our partnership with Complete Telehealth Solutions LLC in McKnight's this week.

Announced August 10, Prime Care Technologies now offers resident telehealth to post-acute care organizations through its primeFORCE affiliate and is marketed as primeFORCE Resident Telehealth. Complete Telehealth Solutions™ LLC (CTS) offers the largest virtual provider network in the U.S., leading behavior assessment and HIPAA-compliant videoconferencing.

Said primeFORCE executive vice president, Joe Stone, “Leveraging the CTS network can bring relief to post-acute executives trying to cost-effectively impact quality of care.” He continued, “In utilizing this telehealth service to more accurately diagnose emotional problems and prescribe treatment plans, they can reduce readmission rates and operational costs, while achieving higher satisfaction scores.”

READ THE ARTICLE

LEARN MORE ABOUT RESIDENT TELEHEALTH

Topics: CMS-approved behavior assessment behavioral care reimbursement behavioral care primeFORCE Resident Telehealth Complete Telehealth Solutions LLC
1 min read

[PR + Webinar] Introducing the Assisted Living Cost Calculator + Webinar Today!

By Prime Care Tech Marketing on Wed, Aug 15, 2018 @ 10:17 AM

Available exclusively to members of NCAL starting today, the Assisted Living (AL) Cost Calculator is an online tool that enables facility operators to assess how costs are allocated across residents. The calculator, developed in partnership with Prime Care Technologies, also empowers management to make targeted staffing decisions across the entire organization. 

Today at 2 p.m. ET, Chris Mason, President & CEO, Senior Housing Managers, and Cheryl Field, Chief Product Officer, Prime Care Technologies will host a live release event to demo how you can use the AL Cost Calculator to your benefit.

  • Receive an overview of the AL Cost Calculator’s general features
  • Learn how to use the resident assessment tool and calculate monthly costs through a live demonstration
  • Understand how to customize and export the data for your organization’s needs and decisions

REGISTER NOW

 

 

Topics: Resident Assessment Tool AL Cost Calculator
2 min read

[PR] Prime Care Technologies and Complete Telehealth Solutions LLC Offer Resident Telehealth Services to Post-Acute Market

By Prime Care Tech Marketing on Fri, Aug 10, 2018 @ 10:41 AM

Alliance empowers long-term care operators with a 24/7 virtual behavioral health network, plus the ability to do comprehensive behavioral health assessments, elevating the quality of resident care while increasing reimbursement opportunities.

August 10, 2018 - Duluth, GaPrime Care Technologies, Inc., today announced its intent to offer resident telehealth to post-acute care organizations through its primeFORCE affiliate, in conjunction with Complete Telehealth Solutions™ LLC (CTS). CTS offers the largest virtual provider network in the U.S. and the leading HIPAA-compliant videoconferencing. This post-acute service is now available as primeFORCE Resident Telehealth.

This well-established virtual network positions post-acute care operators to extend behavioral, general and emergency physician/provider care directly from their facility. CTS behavioral healthcare providers utilize a seven-dimension behavior assessment that meets the Centers for Medicare and Medicaid Services (CMS) standards for reimbursement. Facilities can also purchase supporting equipment and software to create virtual clinics.

Says primeFORCE executive vice president, Joe Stone, “Leveraging CTS network can bring relief to post-acute
executives trying to cost-effectively impact quality of care.” He continues, “In utilizing this telehealth service to
more accurately diagnose emotional problems and prescribe treatment plans, they can reduce readmission rates
and operational costs, while achieving higher satisfaction scores.”

Arthur Cooksey of CTS adds, “Through this alliance, we can better serve the post-acute care population with
our virtual network and behavioral assessments approved by both CMS and private payers.” He continues,
“This improves patients’ total medical and behavioral care, while driving more reimbursement revenue into the
care organization.”

Available to the post-acute care market immediately, primeFORCE Resident Telehealth will also be showcased
to the industry at AHCA’s annual convention in San Diego this October. Additionally, Prime Care
Technologies will host an August 22 webinar, The Virtual Mental Health Revolution: Improving Outcomes and
Revenue Opportunities, featuring Dr. Steve Lower, Founder and CEO of ePsychToday™.

About Prime Care Technologies
Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed
services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+
healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. Through its
primeFORCE affiliation, it provides the post-acute care market with HR technology, as well as industry-leading
services to include employee benefits, enterprise risk management and resident telehealth. Learn more at
http://www.primecaretech.com.

About Complete Telehealth Solutions LLC
Complete Telehealth Solutions™ (CTS) is a privately held joint venture between Let’s Talk Interactive of
Charlotte, NC and Psychology Associates of Yardley, PA. CTS offers a host of telemedicine solutions and
manages one of the most advanced EAP and Provider networks in the United States. In the Behavioral Health
vertical, CTS has over 13,000 providers, covering all 50 States and Puerto Rico. CTS has a strong suite of products focused on the at-large Medicare/Medicaid audiences. Learn more at http://www.completetelehealth.com.



 

 

Topics: CMS-approved behavior assessment virtual provider networks behavioral care reimbursement behavioral care Complete Telehealth LLC primeFORCE Telehealth Services
1 min read

[On-Demand Webinar]: When Five Star Aligns: CMS Audits and Your PBJ Data

By Prime Care Tech Marketing on Mon, Jul 02, 2018 @ 10:46 AM

If you missed our June 27 webinar on PBJ reporting and its impact on your Five Star staffing rating with Cheryl Field, Chief Product Officer, the following tools are available to help you mitigate this change:

If you'd like to see more of primeVIEW with PBJ, just schedule a demo and we'll get in touch.

 

 

 

 

 

Topics: pbj reporting CMS requirements post-acute business intelligence dashboard CMS reporting
1 min read

[PR] Prime Care Technologies Adds Deeper Clinical Insight to primeVIEW Post-Acute Business Intelligence Dashboard

By Prime Care Tech Marketing on Mon, Jun 18, 2018 @ 10:22 AM


Application consolidates data into single, multi-dimensional view of facility operations with benchmarks and trends

June 18, 2018, Duluth, Ga. – Prime Care Technologies, Inc., today announced the latest release of primeVIEW, the unparalleled post-acute business intelligence dashboard that consolidates performance data into a single, multi-dimensional view of facility operations in near real time, while offering benchmarks, rankings and trends.

In addition to deeper analytics at the resident level, the application now integrates the full Minimum Data Set (MDS) and User-Defined Assessment (UDA) reports. Facility administrators and corporate staff also now have access to primeVIEW’s 'Morning Meeting; screen, which provides at-a-glance key performance indicators such as census, admits/discharges, labor, revenue cycle and clinical. Existing users will experience new navigation, browsing and drill-down capabilities, as well as improved visualization of information.

“Our latest business intelligence dashboard brings even more value to our post-acute customers. With access to more detailed, at-risk metrics at the patient level – by diagnosis code or return to hospital – providers can spot trends faster and better anticipate care needs,” noted Cheryl Field, Chief Product Officer, Prime Care Technologies. “Integrating access to full MDS or UDA data will provide more complete intelligence for decision-making and risk mitigation.”

Existing clients are already using the latest primeVIEW release; it will be available to new customers in July.

About Prime Care Technologies
Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at www.primecaretech.com.

CONTACT
Prime Care Technologies
Marketing
marketing@primecaretech.com
866-871-2888
Topics: patient-level analytics post-acute decision-making and risk mitigation post-acute business intelligence dashboard
2 min read

[PR] Prime Care Technologies Announces Insurance Services Through primeFORCE and Willis Towers Watson

By Prime Care Tech Marketing on Tue, Jun 12, 2018 @ 11:22 AM

 

June 12, 2018, Duluth, Ga. – Prime Care Technologies, Inc., today announced its intent to offer insurance services to the post-acute care market through its affiliate primeFORCE and leading global advisory, broking and solutions company, Willis Towers Watson. Services include individual benefits and enterprise risk management plans.

Since 2014, primeFORCE has offered an online app for the end-to-end management of HR tasks such as recruiting, hiring and payroll/benefits integration. PrimeFORCE has grown this offering with insurance analysis, cost-saving strategies and access to a wide-range of plans through Willis Towers Watson that address individual needs such as disability and life, as well as enterprise risk management plans, such as property and casualty, liability and workers comp, and cybersecurity.

Said Prime Care Technologies CEO, Jim Hoey, “Having leveraged our deep expertise in application development and primeFORCE relationship to offer their app to post-acute care, we look forward to adding the value of risk management plans, as well as cost-effective insurance solutions for post-acute care employees, and even facility residents.”

“We look forward to helping Prime Care’s clients achieve their desired results by focusing on key quantitative measures, as well as any gaps and misalignments,” said John Hanson, Consultant, Willis Towers Watson. “Our goal is to improve the effectiveness and productivity of their organizations through the management of human capital and enterprise risk.”

About Prime Care Technologies
Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. www.primecaretech.com.

About primeFORCE
PrimeFORCE operates in affiliation with Prime Care Technologies. Its solution portfolio includes the primeFORCE app, an online tool for end-to-end HR management, as well as primeFORCE insurance services, which extends expert insurance analysis, cost-saving strategies and a full-range of individual benefits and enterprise risk management plans based on partnerships with leaders in the insurance industry. Individual benefit plans include telemedicine with pharmaceutical savings, disability and life, special voluntary and retiree conversion; enterprise risk management plans include property and casualty, liability and workers comp, cybersecurity and captives. www.primecaretech.com/primeforce

About Willis Towers Watson
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance. www.willistowerswatson.com.


CONTACT
Prime Care Technologies
marketing@primecaretech.com
866-871-2888

Topics: employee benefits risk analysis insurance services enterprise risk management post-acute insurance audit
1 min read

[Media] McKnight’s - Gaining or slipping? Cheryl Field weighs in on tech adoption in senior care

By Prime Care Tech Marketing on Thu, May 31, 2018 @ 06:08 AM

 
 
Gaining or slipping?
 
In McKnight's "Gaining or slipping," an article on tech adoption in senior care settings, leading execs responded that the most impactful tech had to do with 'interoperability' as providers rush to integrate EHR with payers and provider partners.

Noted Cheryl Field, CPO, Prime Care Technologies,“Employing interoperability, leading post-acute care organizations are able to manage critical areas across multiple facilities — quality of care, procurement, reimbursement and even regulatory compliance."

Read more about tech adoption from Cheryl and the senior care C-suite in McKnight's

SEE THE ARTICLE

LEARN ABOUT OUR SOLUTIONS

Topics: interoperability CLAIMS AUTOMATION e-procurement case management for managed care managed care revenue skilled stay optimization post-acute performance dashboard
1 min read

[On-Demand Webinar]: Hiring Faster & Better with High-Performing Online Tools

By Prime Care Tech Marketing on Tue, May 29, 2018 @ 08:11 AM

If you missed our May 23 webinar, Hiring Faster & Better: Four Essentials of High-Performing Online Tools, resources are now available for download. Joe Stone, primeFORCE Executive Vice President and Brian DeVido, Walton Management, discuss how smarter hiring and tracking technology – as well as the Work Opportunity Tax Credit (WOTC) program  – can improve your performance and profitability.

You can also glimpse primeFORCE Job Center - our smart hiring and applicant tracking tool in action.  

Download the webinar replay and slides  - or join us for another upcoming event.

 

 

 

 

Topics: primeFORCE Job Center WOTC Work Opportunity Tax Credit program Smart HR Technology tools

[On-Demand Webinar]: You can still get "The Naked Truth" Behind Insurance Cards

By Prime Care Tech Marketing on Thu, May 24, 2018 @ 03:38 PM

If you missed our May 16 webinar, "The Naked Truth Behind Insurance Cards," replay resources are now available. Product experts Cheryl Field and Kimberly Sturm join forces to relay best practices that keep your reimbursement on track, despite variations in payers and managed care contracts.

Download the webinar replay or slides  - or join us for another upcoming event.

 

Topics: Medicare Eligibility claims processing automation managed care app reimbursement app claims reimbursement
1 min read

[Webinar] The Naked Truth Behind Insurance Cards

By Prime Care Tech Marketing on Tue, May 15, 2018 @ 11:10 AM

Join Cheryl Field and Kimberly Sturm for our May 16 webinar (12:30 p.m. ET): The Naked Truth Behind Insurance Cards. They'll discuss key practices that help keep managed care aligned with the contract and your revenue on track:

  • Eligibilty details behind the insurance card 
  • Knowledge of payer contracts and benefits
  • Strategic actions for payer communication
  • Tips to avoid "taking a bath" (so you won't be left "naked" during reimbursement)

After, you'll hear hoManaged Care MASTER and primeCLAIMS simplify these processes even further.

REGISTER NOW 

 

 

Topics: Medicare Eligibility primeCLAIMS claims processing automation Managed Care MASTER managed care reimbursement managed care revenue skilled stay optimization
1 min read

ASD/EVV Showcase: Vendor-Neutral Aggregator answers compliance concerns

By Prime Care Tech Marketing on Fri, May 11, 2018 @ 03:52 PM

Our execs Joe Brown and Carl Mickiewicz returned this week from the EVV Showcase at this year's Applied Self-Direction Workshop, where they heard some common concerns regarding EVV compliance:

  • "No EVV solution fits all providers"
  • "Implementation is easy; change and disruption make it hard."

Our Vendor-Neutral Aggregator solves both of those challenges and differentiates us from other solution providers. It supports the collection of any valid EVV and EMR vendor data format for aggregation into a cloud-based state repository. 

If you are still considering EVV solutions, reach out to joe.brown@primecaretech.com

 

.
Topics: Vendor-Neutral EVV solution EVV Compliance State EVV mandate Neutral Cloud Repository Vendor-Neutral Aggregator
1 min read

[Event] Top Takeaways from LTC 100

By Prime Care Tech Marketing on Mon, May 07, 2018 @ 07:42 AM

Our executives returned from this year's LTC 100 event with 10 top takeaways for post-acute care leaders and immediately saw three ways we can help.

#1: Managed Care Will Become Your Best Payer

This means it's critical for you to streamline contract and case management right now. Bring contract data, plus best practice processes online with Managed Care MASTER to keep case and contract management quick and easy for staff.

#2 Make Staffing a Strategic Priority

Healthcare staffing remains a challenge, but bringing recruiting online with primeFORCE Job Center can help you hire qualified candidates faster. We've channeled primeFORCE partnerships with top insurance agencies into affordable employee benefits plans that will help you attract and retain staff in this highly competitive environment.

#3: Aim to Become a Post-Acute Care Management Company

Your residents shouldn't have to leave your facility to pursue other types of care. Build a network of care partners that are willing to deliver care to your facility.

Our affordable employee benefits plans also work for residents, enabling you to deliver telemedicine, prescription savings and life insurance right to their door.

Survival in this emerging post-acute environment requires extreme efficiency – and our technology and partnerships can help. If you'd like to hear more about this, get in touch.

 LET'S CONNECT

.
Topics: long term care Long-Term Post-Acute Care employee benefits leadership of change Managed Care MASTER value-based care Telemedicine primeFORCE Job Center primeFORCE Insurance Services
1 min read

[Event] Check out our EVV solution at May 7 Applied Self-Direction Workshop

By Prime Care Tech Marketing on Wed, May 02, 2018 @ 07:32 AM

Prime Care executives Carl Mickiewicz and Joe Brown will be onsite Monday at the Electronic Visit Verification (EVV) Showcase during the Applied Self Direction Workshop to promote our Vendor-Neutral Repository for EVV compliance, mandated as part of the 21st Century Cures Act and enforced by each state.

Our EVV solution was cited as innovative method to address EVV compliance in Homecare Technology Report's article, “Statewide Single Source EVV; There Has to be a Better Way,” because it can integrate with any EVV or EHR system versus a single one. We hope that state attendees will agree, as it would make compliance seamless for providers.

 
Topics: long term care EVV mandate EVV Compliance Cures Act Electronic Visit Verification post acute care
1 min read

[Media] McKnight’s: Prime Care taps partner for app rollout

By Prime Care Tech Marketing on Fri, Apr 27, 2018 @ 12:10 PM

Read about our partnership with Pathway Health in McKnight's this week:

Announced April 18, Pathway Health — which helps long-term care and post-acute facilities with a staff of more than 150 clinicians and technology experts — will help with the rollout and ongoing support for the Managed Care MASTER application.

"We selected Pathway Health due to its deep knowledge of the post-acute care continuum and nationwide network of expert consultants,” Jim Hoey, CEO of Duluth, GA-based Prime Care Technologies. “As momentum builds for our best practice case-management solution, this partnership will enable us to better support our customers as they work to simplify their managed care processes.”

 

SEE THE ARTICLE

LEARN ABOUT OUR SOLUTION

Topics: software training and support Pathway health Managed Care MASTER case management for managed care managed care revenue reimbursement app skilled stay optimization

[Event] OHCA Annual Conference

By Prime Care Tech Marketing on Wed, Apr 25, 2018 @ 03:29 PM

Join Chief Product Officer Cheryl Field at OHCA for Session R27 "Best Practice for Facility Assessment: Data Gathering, Analysis for Compliance" on May 3 at 10:30 A.M, where she'll review and uncover:

  • Elements required in a comprehensive facility assessment
  • Compliance benefits of automated data gathering and analysis
  • Trends in surveyor findings on new ROP regulation citations
  • How to integrate facility assessment findings into your QAPI process
  • Impact of citations and new survey process on your next Five-Star score

Stop by to connect with Cheryl and Jonathan Duvall, Senior Product Manager, in Booth 828 for further discussion and networking opportunities.

Topics: CMS compliance for LTC RoP facility assessment data analysis data automation

[Event] LTC 100

By Prime Care Tech Marketing on Tue, Apr 24, 2018 @ 05:16 PM

Prime Care Technologies is pleased to help sponsor the 2018 LTC 100 Leadership Conference April 29 - May 2 in Colorado Springs. Jim Hoey (CEO) and PCT sales experts Joe Brown and Jae Sparks will be on hand to map out strategies and technology innovations that advance value-based healthcare.

Join us with other thought leaders at LTC 100! 

.
Topics: long term care Long-Term Post-Acute Care leadership of change value-based care

[On Demand Webinar] 5 Ways to Accelerate Your HIPAA Compliance (HIPAA One Demo)

By Prime Care Tech Marketing on Thu, Apr 19, 2018 @ 02:17 PM

 

If you missed our April 18 webinar with HIPAA One partners Bobby Seegmiller and Steven Marco, the webinar replay is now available. These risk assessment experts offer top strategies and actionable guidance to ensure you are HIPAA compliant and audit-ready.

Download the replay or contact us for a demo of HIPAA One Risk Analysis today!

Topics: HIPAA compliance HIPAA One risk assessment audit risk analysis
2 min read

[PR] Pathway Health Selected as Training and Implementation Partner for Managed Care MASTER Application

By Prime Care Tech Marketing on Wed, Apr 18, 2018 @ 01:59 PM

LAKE ELMO, Minn., April 18, 2018Pathway Health has been selected by Prime Care Technologies and its affiliate Managed Care Group LLC as their implementation, training and ongoing support services partner for their new app, Managed Care MASTER. Through this partnership, Managed Care Group will leverage Pathway Health’s vast network of more than 150 clinicians and technology experts to provide comprehensive implementation and training support.

“We selected Pathway Health due to its deep knowledge of the post-acute care continuum and nationwide network of expert consultants,” said Jim Hoey, Prime Care Technologies CEO. “As momentum builds for our best practice case-management solution, this partnership will enable us to better support our customers as they work to simplify their managed care processes.”

Managed Care MASTER utilizes best practices from 18-year managed care expert Mix Solutions, Inc. The case management and reimbursement app synthesizes data from managed care contracts, EMR systems and case management reports. Through the use of the app, skilled nursing care providers are empowered to maximize managed care reimbursement.

“We look forward to supporting Managed Care Group’s innovative application,” said Pathway Health Chief Executive Officer Peter B. Schuna. “As providers continue to implement strategies to improve patient outcomes while lowering costs, leveraging state-of-the-art technology will play an important role in providing quality, patient-centered care.”

About Prime Care Technologies 
Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve based on industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Its affiliate, Managed Care Group LLC, has partnered with leading post-acute care vendors and subject-matter experts to develop software that drives automation and efficiency to the relationships between providers and managed care organizations. Synthesizing data from managed care contracts, EMR systems and case management reports, Managed Care MASTER empowers skilled nursing facilities (SNFs) to maximize managed care reimbursement. Learn more at www.primecaretech.com.

 

About Pathway Health

Pathway Health is a professional management, consulting, interim management, talent search, interim management and education services organization, serving clients across the post-acute care continuum. Since 1997, Pathway Health has been keeping a pulse on industry clinical, regulatory, quality and reimbursement trends to keep clients on the path to success. With over 150 experienced professionals, we engage and employ leading clinical and operational experts to assist our clients in achieving the next level of performance. Learn more at www.pathwayhealth.com.

 

CONTACT

Prime Care Technologies

Marketing

marketing@primecaretech.com

866-871-2888

Topics: MCO contract MCO claims contract management Pathway health Managed Care MASTER Managed Care Group case management for managed care case management support Prime Care Technologies Training and implementation partner managed care software managed care app
1 min read

[PR] Prime Care Technologies Promotes Joe Brown to VP Sales, Marketing and Customer Success

By Prime Care Tech Marketing on Mon, Apr 09, 2018 @ 09:14 AM

JoeB1April 9, 2018, Duluth, Ga – Prime Care Technologies, Inc. announced the promotion of Joe Brown to Vice President, Sales, Marketing and Customer Success, to oversee all sales and marketing functions for the company’s cloud services and affiliated businesses.

With over a decade in enterprise B2B sales and sales management, Brown came to Prime Care Technologies as Sales Director in 2008 to lead the account management business unit, which has evolved into the company’s Customer Success team, also under his leadership since 2012.

“Joe has been a tremendously positive force on our team for almost ten years, and has worked tirelessly to help manage and grow our accounts in a demanding environment,” said Jim Hoey, Prime Care Technologies CEO. “He brings a wealth of sales, industry and customer experience into his executive role at a time of unprecedented growth for our company.”

Mr. Brown holds a Bachelor of Science in Business Administration from Auburn University and lives with his wife and family in Alpharetta, Ga. He was appointed to his new role earlier this year and succeeds Bill Briggs as VP Sales and Marketing.

About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at www.primecaretech.com.

 

CONTACT

Prime Care Technologies

Marketing

marketing@primecaretech.com

866-871-2888

Topics: Vice President Sales and Marketing Joe Brown Prime Care Technologies

[Webinar] 5 Ways to Accelerate Your HIPAA Compliance

By Prime Care Tech Marketing on Fri, Apr 06, 2018 @ 08:23 AM

Join us for our Wednesday, April 18 webinar at 12 p.m. EDT with HIPAA One partners Bobby Seegmiller and Steven Marco as guest speakers. These risk assessment experts will offer top strategies and actionable guidance to ensure you are HIPAA compliant and audit-ready.

Chief Product Officer Cheryl Field will moderate and touch upon our primeCLOUD solutions that may enhance the security of your protected health information (PHI).

Or you can contact us for a demo of HIPAA One Risk Analysis today!

Topics: HIPAA compliance risk assessment audit risk analysis
2 min read

[PR] Prime Care Technologies Partners with HIPAA One for HIPAA Risk Analysis

By Prime Care Tech Marketing on Tue, Apr 03, 2018 @ 10:26 AM

DULUTH, Georgia and LINDON, Utah – Prime Care Technologies and HIPAA One embark on a strategic partnership making HIPAA Risk Analysis accessible for all Prime Care clients. Under the partnership agreement, Prime Care Technologies has endorsed HIPAA One’s Risk Analysis software as the solution of choice to assist their clients in meeting Meaningful Use and HIPAA requirements while managing risk associated with handling Protected Health Information (PHI) within their facilities.

“It is exciting to see Prime Care Technologies take an active approach to helping their long-term care clients with HIPAA compliance. With news stories almost daily about ransomware attacks, Office for Civil Rights (OCR) audits and unauthorized PHI disclosure, it is clear that healthcare providers need both tools and education to protect patient information within their facilities,” said Bobby Seegmiller, Vice President, Business Development, HIPAA One.

“HIPAA compliance and governance are top concerns for our long-term care clients, so we sought the leading solution to answer these needs,” said Peter Teichert, Vice President, Compliance, Prime Care Technologies. “Now, with a trusted team of certified HIPAA experts, we can walk our customers through a comprehensive HIPAA risk assessment to more easily identify gaps in their policies and processes and manage the tasks to achieve HIPAA compliance.”

The Prime Care Technologies – HIPAA One partnership will give long-term care providers access to the industry leading cloud-based HIPAA Risk Assessment software, which covers all areas of HIPAA compliance, including security, privacy, Human Resources and PACS. For more information, visit and http://www.hipaaone.com and http://www.primecaretech.com.

About HIPAA One®

At HIPAA One we develop solutions that are simple, automated and affordable. Owned by Modern Compliance Solutions, Inc., our services allow our healthcare clients to focus on their important objectives: improving patient care, increasing revenue and reducing operating costs. Designed for both auditors seeking advanced functionality and office managers alike, we understand the challenges the healthcare community faces to meet HIPAA compliance regulations. Learn more at www.hipaaone.com.

About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at www.primecaretech.com.

 
Topics: HIPAA compliance HIPAA One risk assessment PHI Prime Care Technologies
1 min read

[Media] Cheryl Field Cited in McKnight's "By the numbers"

By McKnight's Long-Term Care News on Mon, Apr 02, 2018 @ 02:26 PM

In the McKnight's article, Cheryl Field weighs in regarding integrated data and merging it with user-friendly dashboards to provide up-to-date information (such as our primeVIEW application) and how this is changing the ways operators capture, analyze and strategically employ critical data.

“A vendor's ability to take data from multiple sources so it can be analyzed and [shared, as needed] is becoming increasingly important,” says Cheryl Field, chief product officer for Prime Care Technologies. “Providers become frustrated when they want to send data to a third party, but another party doesn't want to integrate. We own our own middleware, so we are vendor-neutral and can truly integrate all the different clinical and labor data to help operators make the best decisions, but without having to spend time collecting data and doing the math.”

Read the full article.

 

 

 

 

Topics: middleware KPI benchmarks cheryl field integrated dashboard outcome evaluation

[Webinar On-Demand] Four Ways to Nurture Your Managed Care Revenue

By Prime Care Tech Marketing on Thu, Mar 22, 2018 @ 05:50 PM

If you missed it, or wish to review, our Four Ways to Nurture Your Managed Care Revenue webinar offers best practices and key focus areas from Susie Mix, founder and CEO of Mix Solutions. Attention to these areas can advance your organization into a more profitable managed care practice and you'll see them in action in our Managed Care MASTER application. 

  • Learn the language of contracts
  • Secure managed care expertise
  • Bring case management online
  • Regularly measure revenue impact

 

Topics: best practices managed care reimbursement case management for managed care managed care revenue

[Media] McKnights: Top 7 Takeaways from the AHCA Quality Summit

By McKnight's Long-Term Care News on Wed, Mar 21, 2018 @ 09:57 AM

Cheryl Field, Chief Product Officer, offers McKnight's readers her insights from this year's AHCA Quality Summit on PBJ, the new LTC Survey process, quality goals and more. 

 READ THE ARTICLE

 

Topics: PBJ New LTC Survey Process frozen survey citations AHCA Goals
2 min read

[News] Mission Health Communities Optimizes Managed Care Stays and Reimbursement with Managed Care Master

By Prime Care Tech Marketing on Mon, Mar 12, 2018 @ 09:45 AM

February 7, 2018, Duluth, Ga. – Prime Care Technologies, Inc. today announced that Mission Health Communities has optimized its managed care contract administration and reimbursement with the adoption of Managed Care MASTER.

With Managed Care MASTER, Mission Health is better equipped to manage skilled stays from pre-admission through the inpatient stay and billing cycle preparation. The application synthesizes data from managed care contracts and EMR systems to support case management staff in managing cost effective care delivery. These near real-time integrations power level-of-care alerts, making it easier for providers to adhere to patient care plans and optimize reimbursement.

“I really appreciate Managed Care MASTER’s timely level-of-care alerts, so we are able to act on issues in real time,” said Paris Girginis, RN and Vice President of Clinical Reimbursement and Compliance, Mission Health Communities. “These best practices help us more efficiently manage stays and improve quality of care overall.”

Prime Care Technologies and managed care experts at Mix Solutions bring together 18 years of data integration expertise and managed care consulting to deliver Managed Care MASTER. For more information on the app and other technology-driven solutions, visit www.primecaretech.com.

About Prime Care Technologies
Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at www.primecaretech.com.

About Mission Health Communities
Mission Health manages independent senior living, assisted living, rehabilitation and skilled nursing facilities across Georgia, Tennessee, Wisconsin, Minnesota and Kansas, with services that are intended to meet the health and wellness needs of the local area. Learn more at www.missionhealthcommunities.com.

About Mix Solutions
With over 15 years of healthcare business and operations experience, Mix Solutions provides expert business consulting and contract negotiation services to healthcare industry clients. Leveraging relationships with major Health Plan organizations, Mix Solutions also optimizes managed care contracts for clients. Susie Mix, founder and CEO, is a licensed Nursing Home Administrator as well as a licensed Life Agent. Learn more at www.mixsolutionsinc.com.

CONTACT
Prime Care Technologies
Marketing
marketing@primecaretech.com
866-871-2888

Topics: managed care reimbursement stay optimization level of care alerts case management for managed care case management support

[Media] McKnights: Managed Care App Spreads Reach Within Post-Acute Market

By McKnight's Long-Term Care News on Wed, Mar 07, 2018 @ 12:40 PM

"Managed Care MASTER is changing the game for post-acute care organizations, enabling them to mitigate varying contracts with ease so they can instead focus on quality patient care,” Susie Mix, CEO of Mix Solutions.

 SEE THE ARTICLE

 

Topics: Managed Care MASTER managed care reimbursement stay optimization case management for managed care
2 min read

[PR] Prime Care Technologies Announces Affiliate Managed Care Group and Availability of Managed Care Reimbursement App

By Prime Care Tech Marketing on Wed, Feb 28, 2018 @ 04:11 PM

Prime Care Technologies, Inc., today announced its affiliate Managed Care Group LLC and intent to offer its Managed Care MASTER case management and reimbursement app to the post-acute care market. Synthesizing data from managed care contracts, EMR systems and case management reports, the application empowers skilled nursing facilities (SNFs) to maximize managed care reimbursement.

Managed Care MASTER incorporates best practices from 18-year managed care expert, Mix Solutions, Inc., to help providers more efficiently process skilled stays. Near real-time integration with EMR systems also enables it to deliver level-of-care alerts, making it easier for providers to adhere to patient care plans.

Having spearheaded a 10+ organization, 300+ facility pilot program, Prime Care Technologies also helped shape Managed Care MASTER, offering input from providers like Welcov Healthcare, Nexion Health, and CommuniCare. An early adopter, Mission Health Communities is leveraging the app across 29 facilities in Georgia, Kansas, Tennessee, Minnesota and Wisconsin.

“I really appreciate Managed Care MASTER’s timely level-of-care alerts, so we can act on issues in real time,” said Paris Girginis, RN and Vice President of Clinical Reimbursement and Compliance at Mission Health Communities.

“Operating within the confines of managed care contracts can be complex and labor-intensive,” added Cheryl Field, Chief Product Officer at Prime Care Technologies. “Managed Care MASTER delivers years of expertise into the hands of case management staff, providing step-by-step, best-practice processes. The result is a significant reduction in time spent managing in-patient stays.”

Added Susie Mix, CEO of Mix Solutions “Managed Care MASTER is changing the game for post-acute care organizations, enabling them to mitigate varying contracts with ease so they can instead focus on quality patient care.” She continued, “We are pleased to invest our deep expertise in managed care contract negotiation and case management systems into this application.”

Mix Solutions joins Prime Care Technologies in offering Managed Care MASTER to its post-acute care clients.

 

About Managed Care Group

Since 2017, the Managed Care Group has partnered with leading post-acute care vendors and subject-matter experts to develop software that drives automation and efficiency to the relationships between providers and managed care organizations. Synthesizing data from managed care contracts, EMR systems and case management reports, Managed Care MASTER empowers skilled nursing facilities (SNFs) to maximize managed care reimbursement.

About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve based on industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at www.primecaretech.com.

About Mix Solutions

Recognized as a managed care industry expert, Mix Solutions brings over 18 years of extensive knowledge and versatile experience to the senior care industry with specialization in skilled nursing facility operations. Supporting clients in 36 states, Mix Solutions provides managed care case management system development and training, business consulting, contract negotiation and billing/collections services. With established health plan relationships, familiarity with managed care organizations contracting steps, claims processes, case management systems and knowledge of nationwide market rates, Mix Solutions provides a real road map to managed care success for its clients. Susie Mix, founder and CEO, is a licensed Nursing Home Administrator. Learn more at www.mix.solutions.


CONTACT

Prime Care Technologies

marketing@primecaretech.com

866-871-2888

Topics: Mix solutions Managed Care MASTER Managed Care Group
1 min read

[Event] 2018 NIC Spring Investment Forum

By Prime Care Tech Marketing on Mon, Feb 26, 2018 @ 02:04 PM

Prime Care Technologies is heading to the NIC Spring Investment Forum March 7-9 to meet with skilled nursing operators, care coordinators, financial leaders and other healthcare professionals who are looking to improve outcomes and reduce costs in post-acute and long-term care.

Our exec team will be onsite to provide expertise and discuss best practice strategies through technology solutions such as primeCLAIMS and primeVIEW – each designed specifically for the LTPAC environment. We look forward to hearing specifically what is top of mind for your organization in 2018 and how investment in the right technology can change the game.

Topics: revenue cycle management BI dashboard reimbursement process Five Star ratings payment models labor technology investment value-based care
2 min read

[News] Superior Healthcare Management Accelerates Productivity with primeVIEW Performance Dashboard

By Prime Care Tech Marketing on Thu, Feb 01, 2018 @ 03:09 PM

February 1, 2018, Duluth, Ga. – Prime Care Technologies, Inc. today announced that Superior Healthcare Management has accelerated their productivity and decision-making with the addition of primeVIEW integrated performance dashboard.

By frequently pulling data directly from EHR and other systems, primeVIEW offers a single analytics dashboard for your post-acute operations. One simple login delivers a multi-dimensional view of operational performance, empowering senior care providers to accelerate decisions and drive productivity using critical benchmarks, rankings and trends.

“With primeVIEW’s enterprise-wide views, our executive team has a much better grasp on our operations, giving us added confidence in our decisions,” said Steve Katz, COO, Superior Healthcare Management. “I thought primeVIEW could help us run our business better, but now I wonder how we were running our business without it!” 

A cloud-based, performance dashboard designed specifically for post-acute care, primeVIEW integrates census, labor, accounts receivable, satisfaction scores and Five-Star quality ratings. With the ability to drill down to the resident level or view at a high level, evaluating outcomes such as rehospitalization rate by admitting hospital, facility or diagnosis is quick and easy. The primeVIEW app also syncs resident-level data with associated MDS and UDA reports, resulting in better decision making and risk mitigation strategies.

For more on primeVIEW and other post-acute solutions, visit primecaretech.com. 

About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care. Learn more at www.primecaretech.com.

About Superior Healthcare Management

Superior Healthcare Management is a Minnesota-based network of nursing and rehabilitation centers, which provides superior healthcare services in 15 facilities across the state of Minnesota, including long term, transitional, hospice and respite care, as well as specialty services. Superior’s key objectives were to establish operational benchmarks and to manage facilities quickly and effectively.

 

CONTACT

Prime Care Technologies

Marketing

marketing@primecaretech.com

866-871-2888

 

Topics: labor KPIs census KPIs rehospitalization rates integrated dashboard quality enterprise-wide performance outcome evaluation post-acute mitigation strategy

[News] Cheryl Field Cited in McKnight's "An IT Game Changer"

By Prime Care Tech Marketing on Mon, Jan 15, 2018 @ 03:32 PM

 

In McKnight’s January article, An IT game changer, Chief Product Officer Cheryl Field offers insight on technology solutions best suited to help improve quality of healthcare against growing hospital readmission rates.

Field believes software with broad and flexible measurement capabilities provides the most desirable solutions.

“If you want to score high marks with an ACO provider, you will need to know rehospitalization rates for a variety of payer types, and for a variety of diagnostic groups.”

Read the full article from McKnight's.

Topics: regulatory reform rehospitalization rates Rehospitalization in post-acute quality of healthcare risk adjustment calculation
1 min read

[News] Vendor-Neutral EVV Repository from Prime Care Technologies Cited as Solution for State Compliance

By Prime Care Tech Marketing on Wed, Dec 27, 2017 @ 09:34 AM

Prime Care Technologies was recently asked by Rowan Consulting to join the Electronic Visit Verification (EVV) model discussion, in response to the 21st Century Cures Act mandate. Summarized in Homecare Technology’s Report’s December article, “Statewide Single Source EVV; There Has to be a Better Way,” Prime Care Technologies execs discuss their Vendor-Neutral EVV Repository as a provider/vendor-friendly solution for state-mandated EVV requirements.

Prime Care Technologies data aggregation model accepts EVV data from any vendor and delivers it to any state Medicaid system in that state's specified format. That means skilled and non-skilled healthcare-at-home providers under EVV mandate may continue to use their current EVV systems as long as their state implements our simple, flexible, open systems interface.

Prime Care Technologies has worked with a number of EVV vendors to promote this aggregator model, including Dial-N-Document, CareWatch and the EVV Standards Workgroup for Home Care.

To learn more, see Vendor-Neutral EVV Repository.

Topics: Vendor-Neutral EVV solution EVV mandate EVV Compliance State EVV mandate Neutral Cloud Repository Data Aggregation Model Cures Act Compliance open source Cures Act Electronic Visit Verification Medicaid state mandate EVV
1 min read

[Event] AHCA LTC Expert Sessions Resources Available

By Prime Care Tech Marketing on Tue, Oct 31, 2017 @ 11:21 AM

If you missed us at AHCA this year or would like to review content from our expert sessions, resources are now available for the following presentations:

"Who's Paying the Bill? Understanding Today's Payment Models and the Data You Need for a Strong Bottom Line" - Chief Product Officer, Cheryl Field, MSN, RN, CRR

  •  Pam Mink, Foundations Health Solutions, "E-Procurement: Innovative Management of Spend"

  •  Kimberly Sturm, Prime Care Technologies, "Revenue Cycle Management Tips: Cash is King”

  •  Cheryl Field, Prime Care Technologies, "Online NCAL Calculator: Assessing Cost-Allocation Across Residents"

  • Susie Mix, Mix Solutions, "Leveraging Technology to Track Managed Care Reimbursement"
  • Clint Maun, Maun-Lemke, LLC, "Compliance Tips: CMS Requirements for Participation (ROP)"

  • Steve Koronczok, healthPERX, "Cost-Efficient Health Plan Alternatives; Increased Employee Satisfaction"

  • Samantha Broussard, Plantation Management, "Harnessing Data to Drive High Performance Across Facilities"

Access AHCA Resources

1 min read

[Event] Onsite at AHCA Booth 725 with Cheryl Field, plus LTC Expert Sessions

By Prime Care Tech Marketing on Mon, Oct 16, 2017 @ 02:32 PM

This year, our Chief Product Officer, Cheryl Field, MSN, RN, CRRN will be presenting "Who's Paying the Bill? Understanding Today's Payment Models and the Data You Need for a Strong Bottom Line" on Tuesday at 8 a.m. PT in Mandalay Bay Ballroom J. ADD TO CALENDAR

Also, during exhibit hours, we'll fill our booth (#725) with top LTPAC experts who will share tips for achieving operational excellence – every 30 minutes!

  • Mon 12:30 p.m., Pam Mink, Foundations Health Solutions, "E-Procurement: Innovative Management of Spend"

  • Mon 1:00 p.m., Kimberly Sturm, Prime Care Technologies, "Revenue Cycle Management Tips: Cash is King”

  • Mon 1:30 p.m., Cheryl Field, Prime Care Technologies, "Online NCAL Calculator: Assessing Cost-Allocation Across Residents"

  • Tue - 11:30 a.m., Susie Mix, Mix Solutions, "Leveraging Technology to Track Managed Care Reimbursement"
  • Tue 12:00 p.m., Clint Maun, Maun-Lemke, LLC, "Compliance Tips: CMS Requirements for Participation (ROP)"

  • Tue 12:30 p.m., Steve Koronczok, healthPERX, "Cost-Efficient Health Plan Alternatives; Increased Employee Satisfaction"

  • Tue 1:00 p.m., Samantha Broussard, Plantation Management, "Harnessing Data to Drive High Performance Across Facilities"

Together, we'll chart your course for success in 2018!

[Event] AHCA Oct 16-17 News Brief

By Prime Care Tech Marketing on Wed, Sep 20, 2017 @ 11:02 AM

 

We've confirmed our line-up of LTPAC industry experts for a series of mini educational sessions Monday and Tuesday, in PCT booth #725 during expo hours. 


Refer to www.primecaretech.com/ahca-opex-sessions for the full schedule.

And while you're there, ask our team to show you how you can operate more efficiently with cutting-edge technology and efficiency-driving applications that maximize revenue recovery and facility performance, while controlling costs! 

 

Topics: Managed Care Organizations ahca ahca 2017 ahca/ncal convention expo
1 min read

[Event] Gearing up for AHCA Oct 16-17

By Prime Care Tech Marketing on Tue, Sep 05, 2017 @ 11:13 AM

We are looking forward to the AHCA/NCAL 68th Annual Convention (Booth #725), where we'll offer two excellent educational opportunities:

Tuesday, 8AM, Ballroom J
Chief Product Officer & AHCA-Faculty Member, Cherl Field
"Who's Paying the Bill? Understanding Today's Payment Models and the Data You Need for a Strong Bottom Line" 

Mon-Tue, Expo Hall (every 30-mins during expo hours)
"Converting Operational Drag into Excellence" Mini Sessions

  • Mon 12:30 p.m., Pam Mink, Foundations Health Solutions, "E-Procurement: Innovative Management of Spend"

  • Mon 1:00 p.m., Kimberly Sturm, Prime Care Technologies, "Revenue Cycle Management Tips: Cash is King”

  • Mon 1:30 p.m., Cheryl Field, Prime Care Technologies, "Online NCAL Calculator: Assessing Cost-Allocation Across Residents"

  • Tue 12:00 p.m., Clint Maun, Maun-Lemke, LLC, "Compliance Tips: CMS Requirements for Participation (ROP)"

  • Tue 12:30 p.m., Steve Koronczok, healthPERX, "Cost-Efficient Health Plan Alternatives; Increased Employee Satisfaction"

  • Tue 1:00 p.m., Samantha Broussard, Plantation Management, "Harnessing Data to Drive High Performance Across Facilities"


And, while you're there, ask our team to show you how you can operate more efficiently with cutting-edge technology and efficiency-driving applications that maximize revenue recovery and facility performance, while controlling costs!

Topics: Managed Care Organizations ahca ahca 2017 ahca/ncal convention expo
1 min read

[Event] Visit Our Virtual Booth During McKnight's Fall On-line Expo

By Prime Care Tech Marketing on Fri, Aug 25, 2017 @ 08:52 AM

McK VTS.jpg

McKnight's Fall Online Expo will feature three separate webcasts starting at 11 a.m. ET on Wednesday, September 20. A panel of experts will discuss essential long-term care issues such as payment, wound, technology, quality, and capital. Attendees will be eligible for 3 free continuing education credits (1 for each webcast that is attended live).

Our Post-Acute Performance Cloud is the first and only cloud-based hosting and self-service platform for running your entire long-term care business. Use our applications to automate claims processing, procurement and workforce, or leverage dynamic operational views to visualize and control financial outcomes.

Meet you there!

Topics: automated procurement automated revenue cycle management system claims management IT hosting services centralize purchasing operational excellence multi-facility operations managed care claims managed services
2 min read

[VIRTUAL TRADESHOW] Transform Operational Drag into Excellence - Aug 2-3

By Prime Care Tech Marketing on Tue, Jul 18, 2017 @ 09:52 AM

email-graphic.jpg

Join us for Prime Care Technologies' August 2-3 Virtual Tradeshow. This show features seven strategic sessions with top post-acute providers and vendors who will discuss highly-efficient solutions for meeting your operational demands in purchasing, regulatory, staffing, revenue, claims and more.

Wednesday, August 2

10:30-11:30 a.m. ET

Executive Decision-Making: Leveraging Facility Data as Business Intelligence

Speaker: Kim Sonderegger, Pinnacle Quality Insight

Panel: Samantha Broussard, Plantation Management; Eric Rivard, Plum Healthcare Group, Cheryl Field, Prime Care Technologies


12:30-1:30 p.m. ET

E-Procurement: Innovative Management of Healthcare Spend

Speaker: Jessica Spencer, Medline Industries

Panel: Pam Mink, Foundation Health Services and Rusty Zosel, Procurement Partners


2-3 p.m. ET

CMS Requirements for Participation: Need-to-Know Compliance Tips for Long-Term Care

Speakers: Clifton Porter, AHCA; Clint Maun, Maun-Lemke, LLC

Panel: Cheryl Field, Prime Care Technologies



Thursday, August 4

10:30-11:30 a.m. ET

Revenue Cycle Management; Cash is King

Speaker: Clint Maun, Maun-Lemke, LLC

Panel: Becky Yocum, American Healthcare, Patti Bolen, Southern HealthCare Management and Kimberly Sturm, Prime Care Technologies


12:30-1:30 ET

Cybersecurity: Protecting Your Critical Points of Access

Speaker: Fred Layfield, Prime Care Technologies

Panel: Jim Hoey, Prime Care Technologies


2-3 p.m ET

Attracting and Retaining Staff in a Competitive Market

Speaker: Lisa Thomson, Pathway Health

Panel: Diane Harrison, Magnolia Manor; Barbara Wilkins, Kindred Care/Rehab-Greenbriar; Joe Stone, Prime Care Technologies

3-4 p.m. ET

Healthcare Risk Management: Employee Safety Practices to Prevent Liability

Speaker: David Mathog, USI Insurance Services

Panel: Joe Stone, Prime Care Technologies

Topics: KPI automated revenue cycle management system revenue cycle management applicant tracking BI dashboard dashboard, data data warehouse resident liability Using Business Intelligence patient liability business analytics LTC Claims staff reporting managed services CLAIMS AUTOMATION LTC recruitment CMS compliance for LTC LTC insurance solutions LTC risk management healthcare risk management employee safety cybersecurity e-procurement healthcare spend management LTC facility data CMS requirements
1 min read

[Webinar] - Meeting Top Five Expectations for Post-Acute Leadership

By Prime Care Tech Marketing on Fri, Jul 07, 2017 @ 09:39 AM

Please join us for an encore presentation to share best practices in post-acute care to ensure you're meeting these leadership expectations, while also adequately juggling regulatory change.

  1. Establish total visibility into performance and credibility as a leader
  2. Enhance performance indicators – quality, profitability, customer service, patient satisfaction, employee engagement and market share
  3. Focus on ongoing performance improvement, while ensuring strong financial and operational results
  4. Develop and strengthen relationships with regional partners and referral sources
  5. Implement staffing plans to ensure gaps are consistently covered
Our special edition post-acute leadership webinar will help you check your mid-year progress – and ensure you succeed at all five!
 
Register Now
Topics: KPI BI dashboard dashboard, data data warehouse Using Business Intelligence business analytics
1 min read

[Webinar] Encore - Best Practices in LTPAC Revenue Cycle Management

By Prime Care Tech Marketing on Mon, Jun 19, 2017 @ 03:11 PM

Due to popular demand, we are going to provide an encore webinar on LTPAC Revenue Cycle Management.  Kimberly Sturm, primeClaims Senior Project Manager, will again be sharing some of the best practices from our top clients to help you get paid faster and to streamline you revenue cycle management processes.

During the webinar, we'll:

  • Explain the most common errors resulting in rejection
  • Discuss the significance of claim filing indicators
  • Explain the difference between 22X and 23X billing codes
  • Demystify 50 Shades of Medicare Secondary Payers (MSPs)

As a 25+ year veteran of LTPAC, working in both facility-based and EHR organizations, she appreciates the importance of NOT leaving cash on the table.

 Register for Claims Webinar

 

Topics: automated revenue cycle management system Medicare Centers for Medicare and Medicaid Services LTC Claims claims revenue CLAIMS AUTOMATION
1 min read

[Webinar On-Demand] Best Practices in LTPAC Revenue Cycle Management

By Prime Care Tech Marketing on Thu, May 18, 2017 @ 02:18 PM

If you missed it or want to review it again, our Best Practices in LTPAC Revenue Cycle Management Webinar replay and slides are now available. This webinar offers top tips from our 25+ year veteran, Kimberly Sturm, and our seven years of helping post-acute care clients get claims paid faster and with less hassle.

If it's time to streamline your claims processes, be sure to schedule a demo with us for help. Our clients report that our primeCLAIMS  solution cuts processing time by up to 50%, helping them recover revenue faster.

Topics: revenue cycle management MSP Medicare Secondary Payer secondary claims claims processing automation post-acute claims clearinghouse

[Webinar] Best Practices in LTPAC Revenue Cycle Management

By Prime Care Tech Marketing on Thu, May 11, 2017 @ 08:28 AM

Kimberly Sturm, primeClaims Senior Project Manager, will be sharing some of the best practices from our top clients to help you get paid faster and to streamline you revenue cycle management processes.

During the webinar, we'll:

  • Explain the most common errors resulting in rejection
  • Discuss the significance of claim filing indicators
  • Explain the difference between 22X and 23X billing codes
  • Demystify 50 Shades of Medicare Secondary Payers (MSPs)

As a 25+ year veteran of LTPAC, working in both facility-based and EHR organizations, she appreciates the importance of NOT leaving cash on the table.

Register for Claims Webinar

 

Topics: Medicare claims Billing Practices billing basics revenue cycle LTC Claims claims revenue

[Blog] Ever been asked "How do you measure up?"

By Prime Care Tech Marketing on Tue, May 02, 2017 @ 10:41 AM

Over the last year or so one of the most common phrases you here in the LTPAC community is "How do you measure up?"

With ACOs and bundled payments, skilled nursing facilities (SNF) are looking to become part of a preferred skilled nursing facility network.  Each ACO or hospital has their own criteria.

Last year we blogged about some of the top criteria that ACOs look for when partner with a SNF.  These still hold true today. To read the blog click below:

Click for Blog

 Short video on our powerful dashboard to show how you measure up  WATCH VIDEO DEMO

 

Topics: ACOs hospitals hospital readmissions readmission rates bundled payment
1 min read

[On-Demand Webinar] OIG Workplan: Your Key to SNF Compliance

By Prime Care Tech Marketing on Fri, Apr 21, 2017 @ 03:37 PM

In our recent webinar, "OIG Work Plan: Your Key to SNF Compliance," we partnered with Pathway Health Chief Marketing and Strategy Officer, Lisa Thomson to offer advice on how best to comply with the 2017 Officer of Inspector General (OIG) Work Plan. 

Objectives:

  • Identify 3 top compliance concerns related to Affordable Care Act (ACA)
  • Highlight 5 OIG Work Plan items that impact SNFs
  • Define 3 strategies to prevent Fraud, Waste and Abuse

If you missed it, be sure to take advantage of these resources:

 If you feel unprepared for OIG compliance, get in touch with our experts!

  • Prime Care Technologies – Elevate security, expedite IT needs and empower yourself to automate and oversee financial performance, claims processing, managed care, purchasing and workforce.
  • Pathway Health – Bring in the experts as consultants, educators or interim managers to assist with your post-acute care requirements. 
Topics: real-time reporting compliance SNF reporting and analytics OIG Office of Inspector General
1 min read

[On Demand Webinars] The Administrator/Executive Key: Efficiently Managing Stakeholders, Facilities & Staff

By Prime Care Tech Marketing on Fri, Apr 14, 2017 @ 05:10 PM

This week, we hosted two sessions offering five tips to ensure administrators, regional and facility leaders deliver the performance expected of them. In case you missed it, on-demand webinar replays are available. Chief Product Officer and 25+ year post-acute care expert, Cheryl Field, presented.

So what did WE learn? Approximately 70% of Administrators surveyed do NOT have an integrated data dashboard for tracking performance.

Get in touch to find out how to get a primeVIEW of your organization's performance!

WATCH VIDEO DEMO OR  REQUEST LIVE DEMO

Topics: business intelligence BI dashboard Using Business Intelligence

Business Intelligence and ACOs

By Prime Care Tech Marketing on Wed, Apr 12, 2017 @ 08:17 AM

A little over a year ago we posted a blog that is still very relevant in today’s ever changing look at how to work with and show ACOs your value as a provider and trusted partner.

The key is to understand what the requirements are for an ACO and to have the right business intelligence tools in place to easily pull the information from disparate systems so you can easily show your value. Or, as some would say, access to interoperable data analytics.

Below is a link to the blog

Read Blog

Topics: ACOs reporting and analytics ACO payment model payment models post-acute care providers business intelligence basics
1 min read

[Webinar] Join our Webinar for LTPAC Administartors and Executives

By Prime Care Tech Marketing on Fri, Apr 07, 2017 @ 03:17 PM

Prime Care Technologies will host two sessions offering five tips to ensure regional and facility Post-Acute leaders to deliver the performance expected of them.  One session is geared toward Administartors and Executive Directors.  The second is for other Executives. 

  1. Use real time visibility into operations metrics to immediately course correct by region, state and individual 
  2. Enhance performance NOW around cash flow, payer mix, and collections
  3. Focus on ongoing performance improvement across all your locations, while ensuring strong financial and operational results
  4. Develop and strengthen relationships with local hospitals and ACOs
  5. Employ staffing plans which adjust to changes in acuity and census

Chief Product Officer and 25+ year post-acute care expert, Cheryl Field, will host.

You don't want to miss this one.

Topics: business intelligence ACOs labor management labor KPIs business analytics data analytics
1 min read

[Webinar] OIG Workplan: Your Key to SNF Compliance

By Prime Care Tech Marketing on Fri, Apr 07, 2017 @ 12:01 PM

Prime Care Technologies and Cheryl Field (our Chief Product Officer) are excited to partner with Pathway Health Chief Marketing and Strategy Officer, Lisa Thomson, for our webinar – OIG Work Plan: Your Key to SNF Compliance – offering advice on how best to comply with the 2017 Office of Inspector General (OIG) Work Plan.  

During the webinar, we'll:

• Identify 3 top compliance concerns related to Affordable Care Act (ACA)
• Highlight 5 OIG Work Plan items that impact SNFs
• Define 3 strategies to prevent Fraud, Waste and Abuse

You won't want to miss this great educational session!

REGISTER NOW

Topics: compliance SNF CMS post-acute care providers

[Event] AHCA Regional Multi-Facility CEO Council Dinner

By Prime Care Tech Marketing on Thu, Apr 06, 2017 @ 08:46 AM

Prime Care Technologies was one of the sponsors for the AHCA Regional Multi-facility CEO Dinner in Washington D.C. on April 5th.

Bill Briggs, Vice President Business Development, spoke on "Chart Your Course?"  His presentation focused on "Operational Drag vs. OpEx?" and ways to let your organization evolve as quickly as LTC does.

 

Click the button to see his slides  Operational Drag or OpEx?

Topics: business intelligence IT hosting services business analytics data analytics
1 min read

[Event] NHHCA 2017 Spring Conference

By Prime Care Tech Marketing on Thu, Mar 30, 2017 @ 09:40 AM

We are excited to announce that Cheryl Field, Prime Care Technologies Chief Product Officer, has been selected to speak on two different topics at the New Hampshire Health Care Association's (NHHCA) Spring Conference on May 10th

In the morning session Cheryl will be discussing “Five Star & the New Quality Measures".  Attendees will leave with an action plan they can easily implement to strategically improve their position in the market.

Her afternoon session highlights "Who's Paying the Bill? Understanding Today's Payment Models and Data You Need for a Stong Bottom Line".   This presentation will explore changes in the Payer landscape as well as changes in payment models.

 Click here to see a short video about Prime Care Technologies

Click here for information on the NHHCA Conference

Topics: business intelligence BI dashboard reimbursement process Five Star ratings CMS payment models
1 min read

[Event] Visit Our Virtual Booth This Week

By Prime Care Tech Marketing on Mon, Mar 13, 2017 @ 07:22 PM

McK VTS.jpg

Don't miss free educational webinars offered through the McKnight's 2017 Spring Online Expo this Tuesday and Wednesday. And be sure to pop by our virtual booth to chat with the team or download our videos and brochures. We'll also be raffling off a free AMAZON ECHO to those who complete our post-acute business intelligence quiz.

Our Post-Acute Performance Cloud is the first and only cloud-based hosting and self-service platform for running your entire long-term care business. Use our applications to automate claims processing, procurement and workforce, or leverage dynamic operational views to visualize and control financial outcomes.

Meet you there!

Topics: automated procurement automated revenue cycle management system claims management IT hosting services centralize purchasing operational excellence multi-facility operations managed care claims managed services
1 min read

[On Demand Webinar] The CXO Key: Efficiently Managing Stakeholders, Facilities & Staff

By Prime Care Tech Marketing on Tue, Feb 14, 2017 @ 08:48 AM

On-Demand Webinar

The CXO Key: Efficiently Managing Stakeholders, Facilities & Staff

This webinar was held on February 8, 2017.

Presented by: Cheryl Field, Chief Product Officer, Prime Care Technologies         

In reviewing expectations for post-acute care CXOs, these five top the list:

  1. Establish total visibility into performance and credibility as a leader
  2. Enhance performance indicators – quality, profitability, customer service, patient satisfaction, employee engagement and market share
  3. Focus on performance improvement, while ensuring strong financial and operational results
  4. Develop and strengthen relationships with regional partners and referral sources
  5. Implement staffing plans to ensure gaps are consistently covered
In our recent webinar, CXOs learned that we can help you succeed at ALL five: Learn how the primeVIEW integrated data dashboard can help.

WATCH VIDEO DEMO OR  REQUEST LIVE DEMO

Topics: business intelligence BI dashboard Using Business Intelligence

[Media] McKnight's - 6 PBJ Tips to Consider Before Changing Time and Attendance Companies

By Cheryl Field on Fri, Feb 10, 2017 @ 10:49 AM

Recently I heard our product development managers discussing several PBJ clients who had changed time and attendance vendors. The challenges they discovered, and the lessons learned, are worth sharing with all providers who might be thinking about changing time and attendance software.

To learn more, visit mcknights.com 

 
Topics: CMS PBJ pbj reporting

[News] primeCLAIMS Revenue Cycle Management Just Got Faster!

By Prime Care Tech Marketing on Wed, Jan 25, 2017 @ 08:05 AM

We are very excited to introduce our new home page for primeCLAIMS that is equipped with "Quick Links" that allows business office managers and billers short cuts in and out of every step in the revenue cycle.  You can now skip the menu and dive right into the application at exactly the place you need to be.

The Quick Links Navigation is just the beginning of application improvements Prime Care Technologies has planned for the post-acute provider in 2017.

Want to learn how your business office can collect more cash quicker? Click the button below:

REQUEST DEMO

 

Topics: revenue cycle management revenue cycle

[Media] Time to update your PBJ system

By Cheryl Field on Mon, Jan 16, 2017 @ 10:16 AM

The Centers for Medicare & Medicaid Services recently advised providers that an update to the PBJ system will be put in place over the weekend of Jan. 22. The update will effect employee IDs with special characters and will require provider attention! 

To learn more, visit mcknights.com

Topics: PBJ Payroll Based Journal pbj reporting payroll-based journal reporting
1 min read

[Media] NIC : All Eyes on Quality

By Prime Care Tech Marketing on Wed, Jan 04, 2017 @ 11:37 AM

The National Investment Center (NIC) recently spoke with Jeff Amann, Welcov’s Chief Operating Officer, about the company’s approach to tracking quality in an evolving health care system.

In the article Jeff was asked what kinds of specific data does Welcov use to make decisions.  He highlighted that they use the dashboard system primeVIEW, a product of Prime Care Technologies.  primeVIEW’s dashboard allowed them to review occupancy, cash collections, bad debt, labor hours, customer satisfaction, and key clinical metrics in real time.

Click here for the entire article.

Click here to see a 60 second overview of primeVIEW.

Topics: business intelligence BI dashboard KPI benchmarks Using BI intelligently Using Business Intelligence BI reporting Five Star ratings improvement trends BI basics

[Media] McKnight's: IT's the real thing

By Prime Care Tech Marketing on Tue, Dec 13, 2016 @ 11:06 AM

Changes around reimbursement for value-based purchasing and with ACOs becoming more prevalent, the need to get on a preferred provider list is becoming extremely important.  Cheryl Field, Prime Care Technologies' Chief Product Officer, said that to compete you really have to have analytics.

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[Event] Let's Connect at the Leading Age Convention - Booth 5214

By Prime Care Tech Marketing on Thu, Oct 27, 2016 @ 05:02 PM

Prime Care Technologies is once again excited to be a part of this year's Leading Age Annual Meeting that brings together the leaders in our ever-changing industry to share ideas to better serve your residents. 

Check us out at booth 5214 for information about our Post-Acute Performance Cloud solutions, which are already helping hundreds of clients drive their post-acute care business.

  • primeCLOUD - Secure hosting and IT support
  • primeVIEW - Integrated performance analytics and operational dashboards
  • Managed Care Master - Stay and contract management
  • primeCLAIMS - Claims cash and revenue recovery
  • primeCOMMERCE - Purchasing management and control 
  • primeFORCE - HR command center for attracting and retaining staff 

 Take 60 seconds to watch our video and see for yourself what Prime Care Technologies is all about.

PRIME CARE VIDEO 

Topics: Key Performance Indicators IT hosting services Procurement Automation applicant tracking BI dashboard multi-facility operations revenue recovery hiring retention managed services Leading Age CLAIMS AUTOMATION HR
1 min read

[Event] Visit ACHA Booth 230 and Chief Product Officer's Sessions

By Prime Care Tech Marketing on Wed, Oct 12, 2016 @ 12:58 PM

Prime Care Technologies is once again excited to be a part of this year's AHCA/NCAL event that brings the leaders in our ever-changing industry together to share ideas to better serve your residents. 

Our new Chief Product Officer, Cheryl Field, will be speaking at two key sessions:

Our CEO, Jim Hoey, and team will be at booth 230 to share information about our Post-Acute Performance Cloud solutions, which are already helping hundreds of clients drive their post-acute care business.

  • primeCLOUD - Secure hosting and IT support
  • primeVIEW - Integrated performance analytics and operational dashboards
  • Managed Care Master - Stay and contract management
  • primeCLAIMS - Claims cash and revenue recovery
  • primeCOMMERCE - Purchasing management and control 
  • primeFORCE - HR command center for attracting and retaining staff 

 Take 60 seconds to watch our video and see for yourself what Prime Care Technologies is all about 

PRIME CARE VIDEO 

Topics: Key Performance Indicators IT hosting services Procurement Automation applicant tracking BI dashboard NCAL multi-facility operations ahca convention revenue recovery hiring retention ahca managed services CLAIMS AUTOMATION HR
2 min read

[PR] Cheryl Field joins Prime Care Technologies as Chief Product Officer

By Prime Care Tech Marketing on Wed, Sep 21, 2016 @ 08:00 AM

field-cheryl.jpgPrime Care Technologies, Inc. announced today the appointment of Cheryl Field as Chief Product Officer to advance the technical vision and lead all aspects of the company’s current and future product development for primeVIEW, primeCLAIMS and emerging solutions.

For the last 16 years, Ms. Field has served in leadership roles at PointRight, Inc., most recently as the Vice President of Healthcare and the Privacy Officer. During her tenure, she provided direction to an interdisciplinary team that was responsible for on-time delivery of new products to market.

Ms. Field has more than 25 years of experience in professional nursing, specializing in rehabilitation in the acute and post-acute areas, with a concentration in reimbursement. She is certified in Rehabilitation Nursing and Health Care Privacy and is a nationally-known lecturer and consultant. She holds a Bachelor of Science in Nursing from University of Rochester and a Master of Science in Nursing from Boston College.

“Cheryl’s industry knowledge and product development leadership experience will be instrumental to Prime Care Technologies taking our software products to the next level of success,” said Jim Hoey, Prime Care Technologies CEO. “I feel extremely fortunate to add such an experienced and talented individual to our executive team. I know Cheryl will bring tremendous value to the company, our employees, and the customers we serve.”

Continuing in her leadership role within post-acute care data analytics, Ms. Field will present at two sessions of this year's AHCA/NCAL Annual Convention and Tradeshow, October 17-19. Information about the Prime Care Technologies portfolio of solutions will be available at booth 230.

About Prime Care Technologies
Since 2003, Prime Care Technologies has delivered cloud hosting and support services, as well as software solutions to meet the complex data needs of post-acute care. Today, it offers the first and only self-service operations cloud for managing long-term care revenue cycles and compliance mandates, including CMS Payroll Based Journal reporting. Integrating data from third-party and in-house systems, Prime Care Technologies automates workforce, procurement and claims reimbursement, while empowering leaders with real-time visualizations and control over financial outcomes. Learn more at http://www.primecaretech.com.

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Topics: Long-Term Post-Acute Care primeVIEW primeCLAIMS data analytics ahca convention cheryl field executive news pointright chief product officer
1 min read

[9/19-21 EVENT] Connect with us at SHINE Senior Care Executive Summit

By Prime Care Tech Marketing on Mon, Sep 12, 2016 @ 01:00 PM

As a Premier sponsor of SHINE 2016, Prime Care Technologies is please to spotlight its end-to-end HR management application, primeFORCE. It’s helping hundreds of organizations reclaim time spent on manual and paper processes and re-focus it on recruiting and retaining the highest quality workforce.

To learn more about our online HR command center for managing data and status related to recruiting, hiring, onboarding and benefits, catch up with us at:

  • Meeting Place Station – Anytime

  • Breakout Session, Monday, 9/19 at 4:15–5:00 – Jason Keck, Labor Attorney with Fisher Phillips, will discuss the employee lifecycle and how to avoid high turnover.

  • Roundtable, Tuesday, 9/20 at 12:30-1:45 – “Harvesting employment data to build the best candidate criteria and hiring best practices”

  • Keynote, Tuesday, 9/20 at 4:15-5:00 – Jay Kuhns, VP of Healthcare Strategy at Kinetix, will share his innovative strategies for recruiting top talent for his clients.

We look forward to connecting at SHINE.

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Topics: LTC LTPAC, PBJ pbj reporting FHCA SHINE
2 min read

[PR] CHAMPS & Procurement Partners Launch Supply Chain Technology Contract for E-Commerce Portal

By Prime Care Tech Marketing on Tue, Sep 06, 2016 @ 05:37 PM

CHAMPS Group Purchasing announces a three-year contract with Procurement Partners for its e-commerce portal to aid in purchasing and transaction automation. Procurement Partners focuses on helping healthcare organizations save money and manage the complex process of purchasing from multiple vendors and invoice reconciliation. This new supply chain technology contract is available to CHAMPS’ 7,000+ members. Regardless of the number of locations, members can benefit from solutions Procurement Partners provides.

“CHAMPS is excited to announce the addition of Procurement Partners to our portfolio of supply chain technology contracts,” said Jan Elder, director of contracting services, CHAMPS Group Purchasing. “Procurement Partners offers CHAMPS members a complete e-procurement system with the added benefit of GPO contract discounts. This contract is available to all members, regardless of their class of trade. Procurement Partners’ special focus on the needs of long-term care facilities offers great synergy with the demographics of our membership.”

Procurement Partners gives its clients complete visibility into their entire spend, while automatically auditing every single electronic invoice that flows through the portal. Members can enjoy an average of 10 percent savings on their current spend through compliance with preferred vendors and contract pricing, business rule reconciliation, and with the automation of invoices – including importing of all invoices into an accounts payable system. Support of budgets, along with flexible order and invoice approval workflows, allows members to configure the portal to meet their specific needs and processes, while also keeping the pulse on how their organization is meeting their budget goals. Procurement Partners provides avenues to capture 100 percent of all invoices for clients.

“The Procurement Partners application is the ultimate tool for healthcare organizations to maximize the powerful vendor agreements and deep discounted prices that have been negotiated by CHAMPS, along with collecting all of their purchase orders and invoices in the portal to gain additional savings though automation,” said Rusty Zosel, CEO, Procurement Partners. “Our online system makes it easy for staff to take advantage of CHAMPS-negotiated contracts, while providing leaders with visibility into total procurement spend, approvals, and budgets.” 

About CHAMPS Group Purchasing
CHAMPS Group Purchasing leverages the purchasing power of 7,000+ member locations across the United States allowing them access to significant savings in product categories, including medical supplies, foodservice, wireless, office supplies and facility maintenance. As an owner of Premier, one of the largest buying groups in the country, CHAMPS sponsors its members allowing them access to more than $44 billion in purchasing volume, 2,000+ agreements, GPO contract management and unparalleled customer service. It’s simple to start realizing significant savings - with zero fees and no cost to join - the sign-up process is seamless. CHAMPS is honored to be named as one of The Cleveland Plain Dealer’s Top Workplaces in 2014 and 2015, as well as to ERC’s NorthCoast 99 List in 2003, 2004, 2010, 2012, 2014 and 2015. For more, visit champsgpo.com

About Procurement Partners
Since 2010, Procurement Partners has been leading the business commerce evolution with its e-commerce solution. The procurement and transaction automation portal built and supported by Procurement Partners reduces off-contract spend and drives efficiency to healthcare purchasing processes. See www.procurementpartners.com for more information. Procurement Partners is part of the Prime Care Technologies family.

Topics: eCommerce procurement GPO supply chain
1 min read

[Media] McKnight’s: Nursing home settlement spurs HHS to investigate small health data breaches

By Prime Care Tech Marketing on Fri, Aug 26, 2016 @ 11:01 AM

A recent case involving a stolen iPhone containing nursing home residents' medical records has prodded federal officials to place more scrutiny on smaller healthcare data breaches, according to the Department of Health and Human Services Office for Civil Rights.

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Topics: data primeCLOUD Mcknights
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[On-Demand Webinar] McKnight's "The Key to Unlocking Your Value: Your Data."

By Prime Care Tech Marketing on Wed, Aug 24, 2016 @ 03:11 PM

In case you missed McKnight's Super Tuesday Webinar – "The Key to Unlocking Your Value: Your Data" – the on-demand webinar replay is now available along with the PowerPoint Slides.

Agenda:

  • Where regulatory and payment policies are headed, and why
  • How providers can better devise and use data reports, in both short-term and long-term
  • Ways to cost-effectively access needed data – and get rid of what's distracting
  • Front-line strategies from Welcov, a large-scale provider successfully using data analytics to improve reimbursement and compliance

Guest Speakers:

On-Demand Webinar: www.mcknights.com/webinarAugust23

 

 

Topics: reimbursement process data data anaytics Webinar Mcknights
1 min read

[Webinar] "The Key to Unlocking Your Value...Your Data" with McKnight's, BKD and Client, Welcov

By Prime Care Tech Marketing on Wed, Aug 03, 2016 @ 05:07 PM

Join us Tuesday, August 23 at 1:00 PM ET for a McKnight's Super Tuesday Webinar – "The Key to Unlocking Your Value: Your Data."

Agenda:

  • Where regulatory and payment policies are headed, and why
  • How providers can better devise and use data reports, in both short-term and long-term
  • Ways to cost-effectively access needed data – and get rid of what's distracting
  • Front-line strategies from Welcov, a large-scale provider successfully using data analytics to improve reimbursement and compliance

Guest Speakers:

Register Now:

www.mcknights.com/webinarAugust23

 

Topics: reimbursement process data data anaytics Webinar Mcknights
1 min read

[ON-DEMAND WEBINAR] Catch Replay of “50 Shades of Data” with Vivage and Mix Solutions

By Prime Care Tech Marketing on Fri, Jul 22, 2016 @ 06:30 PM

In case you missed the webinar, this session was recorded and our expert panel educated post-acute providers on current industry trends and resulting needs – particularly as it relates to the strategic use of data. 


Expert Panel:

Post-Acute Provider, Vivage - Drew Filchak, Chief Administrative Officer

Managed Care Consultant, Mix Solutions - Susie Mix, CEO/President

Moderator, Prime Care Technologies - Russ Hertzberg, VP Technical Solutions


Resources: