Hyatt's CFO recognized the need for a BI dashboard to consolidate key SNF analytics for their facilities. He asked newly hired COO David Henderson for help finding one, specifically to:
Having used our primeVIEW solution in his previous organization, David arranged a demo and the decision was quickly made to implement it.
"Prediction is kind of essential to managing your business. I knew primeVIEW was the tool we needed to do it."
– David Henderson, COO
time daily (vs monthly) PPD labor monitoring
minutes (or more) increment tracking of daily overtime
day month-over-month comparison of collections
With the ongoing development of quality measures impacting Five Star ratings, it became critical for Hyatt Family Facilities to track analytics.
First, primeVIEW brought labor into view by streaming data from payroll vendors into the analytics dashboard. More importantly, it supplemented labor data with census information from the EHR vendor, creating a comprehensive picture of exactly how to staff each location.
"We try to make as little work as we can for the facility staff, so they can make tomorrow's care better than today's."
Coincidentally, Hyatt's PBJ reporting was due as they were getting set up on primeVIEW. They wondered if they could quickly meet their deadline with the new primeVIEW software. Operators were pleased with the result.
"Generating the PBJ reporting from primeVIEW was easy, and it was our first time achieving a clean submission with no errors or omissions."
– David Henderson, COO
Again and again, primeVIEW answers the call of organizations comprised of skilled nursing facilities. These facilities face unique pressure to provide high-quality care while sticking within the confines of tight labor budgets. And, primeVIEW is the software that helps them do it.
David and his executive users were pleased with primeVIEW's set-up process and high-level capabilities. We interviewed him just as Hyatt Family Facilities was rolling primeVIEW out to administrators. We look forward to checking back in for feedback from this user group, as they will find additional benefits to help manage day-to-day decisions and ensure high-quality care.
Beyond labor and census visibility, users find value in other analytics available in primeVIEW, including revenue and collections, as well as clinical trends. Get in touch to see the full power of primeVIEW today!