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While it’s true, Office 365 offers healthcare organizations valuable benefits – cost-effective virtual collaboration, for one – the support can be limited. Providers can’t afford to wait for Microsoft to provide support, when patients are relying on them for quality care.
Office 365 deployment/migration is a tool in our kit, but it’s not always the best one. Instead of letting vendors deciding for you, consider all your options. Here are just a few factors to consider.
| Office/365 in the Prime Care Tech Cloud |
Office 365 in the Microsoft Cloud |
|
| Support | 24/7 phone availability, as well as onsite if needed | Mostly online vs phone; no onsite availability |
| Security | Receive regular reporting to confirm critical patches and updates are installed | Limited visibility and must assume updates are running as planned |
| Compliance | Extra layer of security via exchange server | Basic level of security |
| Collaboration | File sharing plus email distribution group management | File sharing only |
| Archiving | Readily available and easy to search | More challenging to retrieve and search |
If we can help you with a free IT strategy consult, or just answer your questions about Microsoft 365, get
in touch.
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