Our team actively connected with many of you while attending events including the NIC Fall Conference, AHCA Annual Conference, LeadingAge Annual Conference, PointClickCare, SummitSenior Living Innovation Forum (SLIF), and CAHF Annual Conference. Each one enlightened our understanding of your challenges and how we can shape our technologies to meet your needs. Below, find highlights of a few of these.

NIC Fall Conference

At NIC, we heard a bit about the economical and financial outlook for the upcoming months, and picked up on their positive vibes around now being a great time to invest in senior housing, as well as a good time to reposition the marketing around senior housing. But, the big takeaway was…there is a rapidly growing active senior segment and serving the needs of this population will be key to success.

AHCA Annual Conference

Mark Parkinson assured senior care operators, saying ‘government is not going to let our sector fail’ and ‘recovery is possible’ and sharing these inspirational stats:

• 30% of sector is at or above pre-pandemic census
• 1/3 of sector is not using staffing agency

His advice for recovery is simple:

• Don’t quit – keep going
• Commit to top performance (hint: it’s about leadership and culture!)
• Fight and be active

He left us with a quote from Winston Churchill, “History will be kind to me, for I intend to write it.” Translation, we as an industry now control our future.

And, we left you with a new solution for ensuring you get paid every dollar, every day for the care you provide. If we didn’t connect, read more about primeVIEW’s Century Therpy Plus module, which assures clinical and therapy assessments are always in alignment.

LeadingAge Annual Conference

LeadingAge touched upon what we learned from COVID and two take-aways that resonated for us were:

• Technology may have been ‘nice to have’ pre-COVID, but it became essential during and will remain so moving forward.
• Senior care operators realized the challenges of disparate technology platforms and data, which makes vendors who easily integrate key partners in gaining efficiency

We concur and we’re here to be both your guide, and your single source for integrated data and technology. We told you about our Century Rehab therapy data integration above, but we also announced a key integration with PointClickCare – two-way EHR intergration for more accurate and expedited claims processing via primeCLAIMS.

PointClickCare Summit

PrimeVIEW’s Customer Experience Manager, Tara Vantroost captures the spirit of what this and all events brought for us this year. Her favorite part was “not only giving hugs to so many people [she] has worked with over the years and finally putting a face with a name, but also being able to see the excitement on new prospective clients’ faces when they see what the dashboard actually does!” Tara strives to make your experience with primeVIEW exceptional and enjoys feedback from all prospects so we can always provide the best services.

Jonathon Duvall, our Senior Director of Product Management, also spoke at PCC Summit with Century Rehabilitation CEO Tammy Tuminaro about how staffing can have a significant impact on how your facilities are perceived. Did you know primeVIEW allows you to calculate your current staffing stars’ trajectory, be alerted to 1-star warnings, and calculate turnover and weekend staffing during the quarter to course correct before submitting data to CMS.

Need to see the dashboard? Want to see the future of the stars?

The Best Takeaways

Leverage primeVIEW see the changes in your operational data over time and across facilities to uncover meaningful information. By offering your staff near real-time access anytime online they can better understand the how, what, where, and when so they can spend more time on the how!

Rely on primeCLAIMS to automate and simplify the tedious processes associated with ensuring you get reimbursed for the dedicated care hours you provide to your communities. The efficiency our claims app brings will reduce the staff and time needed to make sure you get paid every dollar, every day.

Together we can better serve long-term, post-acute communities!

Are Long-term, post-acute (LTPAC) operators finding PDPM as a significant pain point? Prime Care Tech and Century Rehab's new primeVIEW Century Therapy Plus can help. Recently, in a joint press release we announced the addition of a first-of-kind technology for comparing therapist assessment data to that of clinical staff.

Automating this time-consuming process of tracking and comparing this data empowers senior care operators to achieve three goals: 

• Identify differences in assessment data captured by therapists and clinical staff in a near real-time alerts-based tool.
• Proactively address those differences before a care plan and associated reimbursement is finalized.
• Reduce reliance on manual and time-consuming analysis of assessment and care data.

This is HUGE! PDPM is fully implemented across the SNF industry. The ability to identify the differences between the therapist and the clinical assessment minimizes the time needed to collect and compare data throughout a patient stay.

We discuss this in more detail during our recent webinar with Century Rehabilitation, which was also a well-attended session during the recent PointClickCare Summit. Be sure to sign up for this replay to hear more.

Combining primeVIEW's dashboard analytics with Century Rehabilitation’s therapy care data offers our clients a complete view of their patients' care plan. This takes the guesswork out of calculating PDPM, enabling staff to convert two-hour meetings with therapy providers into quick 15-minute conversations over easy-to-compare assessments. 

Together we can better serve long-term post-acute operators! Learn more about the integration and dashboard for primeVIEW by downloading our primeVIEW Century Therapy Plus e-sheet. Or better, get in touch for a demo.

With today's rising costs, healthcare facilities must keep a tight grasp on their budgets! With that said, there's a trend of news articles suggesting CIOs are not seeing ROI from moving to cloud-based services.

But MedCityNews is debunking this, reminding us that change is neither easy nor cheap. In their article, Debunking Cloud Cost and ROI Hogwash for Healthcare, they explain how the cloud is in fact revolutionizing healthcare systems, delivering both cost and time savings. 

In another article from Becker's Hospital Review, 'Cloud projects are powering forward': Health system CIOs on cloud spending amid economic pressures, Scott Arnold, Executive Vice President and CIO of Tampa General Hospital, says “We don't view cloud service as a 'nice to have' or unnecessary expense.” 

Why? Because hospitals and healthcare facilities need to move EHRs around while storing patient data in a secure location. The cost to provide a facility with all the on-site equipment and energy for this would easily equal or trample the cost of an IT-provided cloud service that provides cybersecurity, resilience, agility, and scalability. 

The takeaway here is to have patience in seeking ROI from conversion to cloud-based services – and to strategically plan how and when you might embark upon this. But it is a necessary adaptation to meet the healthcare industry's critical and fast-changing needs.

"Cloud power is what drives the rapid digital innovation we see across pretty much every other industry — and it enables healthcare organizations to solve increasingly complex problems more affordably, quickly, and reliably."

Our primeCLOUD team can help by providing you with the strategy, security, cost control, operational efficiency, reliability, and agility to maximize your IT performance. Get in touch to strategize your transition to cloud-based services.

Each week our security team tracks threats, vulnerabilities, and patches announced by leading IT experts and vendors to ensure we prioritize, address, and communicate them to our managed IT services clients.

Below you'll find our recap of events they addressed in the last few months. To check previous reports, see 2022 Security Threats.

If you're not a client, make sure your team knows about these security events, as well as future ones. Just click below to sign up. 

High Impact

Medium Impact

Low Impact

No Impact on Our Clients/FYI

As part of our primeCLOUD services suite, we partner with leading IT vendors to offer security services like ransomware protection, phishing training, multi-factor authorization (MFA), data backup/recovery, and more.

If you're not confident your organization is on top of security threats, vulnerabilities, and patches, it may be time to conduct a cyber security audit.

Or better, get in touch and let us walk you through critical items for your security checklist.

The team is gearing up for the November 1-4, PointClickCare Summit in Las Vegas. We're excited to sponsor two booths – Prime Care Tech is at #419 and our primeCLAIMS affiliates are at #306. 

Stop by for a chance to win a Louis Vuitton purse – and stay for a demo of our industry-leading applications.

If you're looking to take advantage of educational opportunities, we'll lead two breakout sessions:

• Wednesday, 4:15-5p
  We're not Great At PDPM, Yet; Using Data & Tools to Improve Care and Reimbursement
  Jonathan Duvall/Prime Care Tech and Tammy Tuminaro/Century Rehabilitation
• Thursday, 2:45-3:30p 
  Get Paid–Every Dollar, Every Day!
  Jonathan Duvall/Prime Care Tech and Kimberly Sturm, primeCLAIMS

After a busy year of enhancements, we look forward to sharing what makes our technologies the smartest in the marketplace. Get in touch if you'd like to connect!