Post-Acute Care News

Get News via Email

Jim Hoey

Jim is the president and CEO of Prime Care Technologies, Prime Care Technologies, a 15-year managed IT provider with unique expertise in securely integrating complex data and answering industry demand with efficient Software as a Service (SaaS) applications.
Find me on:

Recent Posts

LTC 100: Helping you reinvent your roadmap to success

By Jim Hoey on Thu, Apr 25, 2019 @ 10:26 AM

LTC100 Banner

Prime Care Technologies is pleased again to help sponsor the LTC 100 Leadership Conference. This year’s theme Carpe Diem - Roadmap to Reinvention  reflects the changing LTC landscape and your need to provide quality, value-based outcomes, while also succeeding as a business.

As a 15+ year post-acute technology provider, we know the ropes. Join us to see how we are solving operational pain points with our comprehensive post-acute claims and managed care reimbursement solutions. You'll see how our technologies are evolving with PDPM and Five Star, too. 

If it's easier, pick a time to connect!


Topics: cloud computing technologies, primeCLAIMS, claims processing automation, post-acute claims clearinghouse, Managed Care MASTER, managed care reimbursement, managed care software, post-acute technology solutions, managed care optimization, IT strategy, LTC 100 Leadership Conference, improve patient care

Let's talk technology at AHCA/NCAL Spring CEO Conference May 1-3

By Jim Hoey on Tue, Apr 23, 2019 @ 02:08 PM


We’re heading to AHCA/NCAL 2019 Spring CEO Conference with innovative tech solutions that help post-acute execs prepare for value-based care.

Our new Managed Care MASTER solution is getting rave reviews from customers who are increasing their Managed Care revenue, while decreasing therapy costs and improving outcomes. It’s designed to handle complex level and Medicare RUG/PDPM reimbursement drivers, so your teams can be PDPM-ready by October.

Connect with us to learn more about our suite of applications that can solve your most difficult operational challenges.

Topics: reduce procurement costs, automated procurement process, primeVIEW, primeCLAIMS, claims processing automation, post-acute claims clearinghouse, e-procurement, Managed Care MASTER, managed care reimbursement, managed care software, primeVIEW business intelligence dashboard, post-acute business intelligence dashboard, primeCOMMERCE, managed care optimization, 2019 AHCA/NCAL Spring CEO Conference

Microsoft to Sunset Windows 7 in January 2020

By Jim Hoey on Thu, Apr 04, 2019 @ 09:27 AM

windows-7-proNext year, Microsoft will discontinue support of Windows 7 operating systems. This means, all devices and browsers using it will no longer receive vital security upgrades and performance patches – unless you sign an extended support agreement with third-party, Azure. 

Why not put your money toward an upgrade instead? Our 15 years of post-acute technology and procurement experience puts us in a unique position to coordinate a hands-on, limited-interruption upgrade for your facilities.

  • Pre-analysis of sites
  • New or refurbished equipment options
  • Configuration and drop-shipment
  • Onsite installation or upgrade services
  • Financing plans available

So don't put it off, schedule an IT consult to assure you’re running as securely and efficiently as you can! 

Topics: Windows 7, Microsoft Windows 7 Sunset, Windows 7 operating system

AHCA/NCAL Independent Owner Leadership Conference March 20-22

By Jim Hoey on Fri, Mar 15, 2019 @ 11:56 AM

AHCA Independent Owners Conference2 (9)

In today’s long-term care climate, the right technology is crucial to compete and succeed. If you’re heading to the AHCA/NCAL Independent Owner Leadership Conference March 20 -22, let’s connect!

Our technology expertise? We're 15+ year veterans in integrating, securing and accelerating the delivery of your most critical data - so your post-acute care operations can thrive.

Let us show you how in Tampa or visit us at

Topics: ahca convention, ahca/ncal, post-acute technology solutions, post-acute, AHCA/NCAL Independent Owner Leadership Conference, Independent Owners

How Real-Time Actionable Information Contributes to Real Results

By Jim Hoey on Wed, Oct 14, 2015 @ 07:30 AM

Business Intelligence gives Actionable InformationReceiving actionable information and making decisions are time neutral and may or may not make a difference. There’s something missing. Think of it this way. Information that is easy to interpret and timely gives executives the power to make correct decisions to take opportune action to generate positive results – quickly. It’s more than a matter of reports, it’s the quality and timing of the information.

Many of you can recall the days of spreadsheets, the data for which was manually gathered, input, processed, formatted into reports, converted to hopefully useful information, distributed, and then interpreted for action. Too often, it was too little, too late. In today’s world, that’s changed. Data is everywhere. The key is to harvest, process, and in real-time combine and recombine the data, converting it into information that is immediate, meaningful and compelling.

In previous blogs, we have discussed the advantages and availability of business intelligence (BI) through data warehousing and data mining. The multi-dimensionality of data-driven information, therefore data-driven decisions, is limited only by the questions asked. Our customers often ask us to generate new ways to display information or to identify new information to meet emerging challenges and opportunities. Let’s explore what our customers have been able to do with BI from real-time data.

But first, executives must identify the Key Performance Indicators (KPIs) which will stimulate correct and actionable decisions. Our primeVIEW customers have identified the following categories or information sets which executives and managers at all levels of their companies can view and act on.

  • Census
  • Occupancy
  • Labor
  • Cash/AR
  • Clinical
  • Rehab
  • Financial
  • 5 Star
  • RAC Audits
  • And more

Within each of these categories is information that enables executives to view current performance, performance trends, current and prior year performance comparisons, performance projections, comparisons between business units, and budgetary and regulatory compliance status. Also, the system generates benchmark-based alerts which notify appropriate decision makers and stakeholders that a threshold has been or is about to be crossed. As alerts appear on their mobile devices, executives report to us, they immediately reach out to the facilities to confirm, to coach, to correct, and to facilitate. These real-time alerts stimulate timely data-driven decisions and real-time accountability

BI has helped providers enjoy the benefits of real-time accountability through threshold alerts and dashboard-based daily, weekly, and monthly business unit performance reviews. One CEO of a multi-facility operation reports that he conducts his monthly facility financial reviews using the dashboard which is displayed on screen right in front of him. He can view a facility’s performance compared to its peers, its trends, its projections, and drill down to the employee or even resident level depending on the topic at hand, from financial to cash to labor to clinical. It’s certainly timely and it’s definitely relevant. Facilities managers know that they have to be prepared to address not only the prior month’s performance, but also current issues and opportunities as well.

In the today’s world of BI, executives and managers don’t have to wait for reports which may be too late or even prone to error. They can access accurate and timely KPIs right now. Real-time information does help providers make timely, actionable, and data-driven decisions that grow results.

What advantages have you experienced through the use of business intelligence?

Business Intelligence

Recent Posts


Gain visibility and control over claims operations

See how Prime Care can move the needle across your enterprise