2 min read

[BLOG] A Message for Case Managers: Life Can Be Easier!

By Prime Care Tech Marketing on Mon, Oct 09, 2023 @ 10:15 AM

In case you didn’t know, October 8th-14th is National Case Managers Week, so now is an opportune time to celebrate the important work performed by case managers everywhere, but specifically those within the healthcare industry.

So what are case managers, and what do they do?

Case managers play a vital role in maintaining the operational efficiency within the companies they work for, from admission to discharge. They are the keystone in all workspace systems, processing and creating productive workflows, organizing and delegating responsibilities, maintaining order, handling sensitive data, and ensuring that all tasks are being completed in a timely fashion. It’s a job that requires immense attention to detail, excellent communication skills, flexibility, forward-thinking, and a little finesse. It certainly is not an easy position to hold, and challenges are abounding, especially if relying on a manual case management method.

Common challenges that case managers face are:

  • Ineffective collaboration between individuals and teams due to lack of flexibility and coordination.
  • Lack of transparency for customers and stakeholders due to the complex, multi-faceted nature of the position.
  • Decreased efficiency due to mismanaged assignments, poor team communication, inefficient data collection, and weak process structure.
  • Increased documentation mistakes due to human error render data unusable, making analyzing trends more difficult and timelier.
  • Information salad due to sources being scattered across multiple platforms and channels, making the information-gathering process cumbersome and frustrating.
  • Lack of customization makes it difficult for case managers to adapt operations to streamline the company's processes and workflows, dramatically increasing operational costs.

Luckily, digital and technological advancements have helped to lighten the load ̶ case managers rejoice! Platforms like our managedCareMASTER make managing complex contracts, EHRs, Rx costs, therapy, and CRM easier than ever. managedcareMASTER is your automated case management and contract workflow platform, covering everything from contract summaries, organizational visibility, and contractual alerts to concurrent reviews, denials, and appeals. Case managers no longer have to rely on papers and binders to keep track of everything they need ̶ it’s available to them in one, all-inclusive dashboard. The executive dashboard includes useful functions such as a concurrent review and authorization calendar, facility-based cost-out template, PDPM grouper tool, high-cost medication search, and real-time alerts, allowing case managers to take charge of their facilities with resounding efficiency. Say goodbye to poor collaboration, incomplete data, visibility issues, compromised security, and avoidable errors!

Have any questions about how our technology can help you? We’d love to hear from you!

Drop us a quick email, and we’ll happily discuss our solutions further with you.

Topics: IT Managed Care MASTER case management for managed care Prime Care Technologies #solutions

Join us at MatrixCare Directions Booth 313, April 24-26

By Prime Care Tech Marketing on Thu, Apr 18, 2019 @ 01:11 PM


We’re heading to 2019 MatrixCare Directions with our advanced solutions for long-term care and senior living providers. Our suite of applications have already helped hundreds of senior care customers solve operational pain points such as managed care contract reimbursement, procurement, workforce retention and more. Our apps can even help you prepare for PDPM and value-based care. Let's catch up at the event!

Topics: cloud computing technologies cloud computing provider Procurement Automation e-procurement case management for managed care managed IT services post-acute technology solutions managed care optimization post-acute skilled nursing conference 2019 MatrixCare Directions managed IT services for skilled nursing providers senior living workforce automation

Argentum Senior Living Executive Conference April 15-17

By Prime Care Tech Marketing on Thu, Apr 04, 2019 @ 12:24 PM

Don't forget to file your taxes

As a leading tech innovator in long-term care, Prime Care Technologies has optimized its cloud platform and developed a suite of applications to help providers run lean, maximize reimbursements and meet CMS obligations with minimal effort.

Connect with us at booth 236 to hear how we can put our technologies to work for you!     


Topics: cloud computing technologies Procurement Automation e-procurement case management for managed care post-acute performance dashboard post-acute business intelligence dashboard managed IT services PDPM post-acute technology solutions managed care optimization Argentum Senior Living Executive Conference senior living executive CMS and Five Star skilled nursing conference 2019 MatrixCare Directions senior living
1 min read

[Event] 2018 National Investment Center (NIC) Fall Conference

By Prime Care Tech Marketing on Thu, Oct 11, 2018 @ 11:14 AM

Join Jim Hoey, President and CEO, Prime Care Technologies, with executive team members at the NIC Fall Conference October 17-19. As a post-acute technology innovator, we continuously respond to industry trends and requirements to improve operational efficiencies and revenue opportunities. Schedule here for breakfast, lunch or dinner on how we are leading the way!

  • primeCLOUD – Managed IT services that increase security and efficiency
  • primeVIEW – Post-acute performance dashboard that improves operational outcomes
  • primeCOMMERCE – 100% purchasing control and automation that saves you money 
  • primeCLAIMS – Comprehensive claims clearinghouse that provides total visibility and control
  • primeFORCE Resident Telehealth – 24/7 virtual provider networks that elevate quality of care from your facility
  • Managed Care MASTER  – Patient care syncs with payer contracts to optimize managed care reimbursement

We look forward to seeing you in Chicago.



Topics: centralize purchasing primeCLAIMS primeCLOUD Managed Care MASTER case management for managed care managed care revenue primeVIEW business intelligence dashboard primeFORCE Resident Telehealth purchasing automation managed IT services primeCOMMERCE
1 min read

[Media] McKnight’s - Gaining or slipping? Cheryl Field weighs in on tech adoption in senior care

By Prime Care Tech Marketing on Thu, May 31, 2018 @ 06:08 AM

Gaining or slipping?
In McKnight's "Gaining or slipping," an article on tech adoption in senior care settings, leading execs responded that the most impactful tech had to do with 'interoperability' as providers rush to integrate EHR with payers and provider partners.

Noted Cheryl Field, CPO, Prime Care Technologies,“Employing interoperability, leading post-acute care organizations are able to manage critical areas across multiple facilities — quality of care, procurement, reimbursement and even regulatory compliance."

Read more about tech adoption from Cheryl and the senior care C-suite in McKnight's



Topics: interoperability CLAIMS AUTOMATION e-procurement case management for managed care managed care revenue skilled stay optimization post-acute performance dashboard


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