3 min read

[Recap] What We Heard at LTC 100

By Prime Care Tech Marketing on Thu, Jun 02, 2022 @ 11:12 AM

Last week our team connected with leaders from long-term and post-acute care at LTC 100. As always, these events help us stay on top of the challenges our customers face in their day-to-day operations. Here's what we heard at LTC 100 and how we can help.

Data! Yes, operators need data, but it must be quality data and provide actionable insights.

Our primeVIEW app answers this need like no other analytics option with customization for skilled nursing (SNFs) and assisted living facilities (ALFs).

Interoperability! Health care provider overlap among acute, post-acute, and physicians continues to drive a need for data and EHR interoperability.

Our primeCLAIMS app now offers two-way integration with PointClickCare's EHR system, with other EHR vendors to follow.

Our primeCONNECT middleware can take it a step further to meet your interoperability needs with acute and physician care providers.

Staffing! It's just going to remain a struggle at this time, driving challenges like:
  • How do you do more with less?
  • How do you retain talent?
  • How do you attract new employees in this time of increased wages?

Our primeVIEW app helps you do more with less by offering daily monitoring of staff-to-census and overtime.

Our primeFORCE affiliates can help you retain talent with employee benefits technology, plus cost-effective insurance packages from leading providers. 

Specialization! Operators are looking to define specialty care areas as a more focused way to increase census.

Our primeVIEW app helps you trend clinical cases to define high volume, as you track aging and outstanding accounts to verify consistent payment for your services.

Technology! Working smarter can impact quality and staffing, among other challenges. 

Our primeVIEW app provides you with a snapshot of total operations, allowing leaders to zero in on underperformance, as well as high-performing areas to replicate across facilities.

Our primeCLAIMS integration with PointClickCare's EHR, coupled with other senior care customization, empowers you to do more with less staff while expediting payment.

Our Managed Care MASTER case-to-contract app ensures you meet the quality care requirements of your payers while capturing every dollar promised in the contract.


In addition to our software-as-a-service (SaaS) suite, we can help with the technology and security infrastructure you need to run your business cost-effectively and wisely. Ask us about our primeCLOUD managed IT services.

If you missed us at LTC 100, catch up with us for recommended strategies and how our technologies can help.

For more recap details, see McKnights Long-Term Care News: Distressed or ready to reset? At LTC 100, execs share thoughts on 2022 outlook.

Let's Talk 

Topics: interoperability primeVIEW primeCLAIMS primeCLOUD senior living analytics SNF analytics staff retention labor shortages technology primeforce ltc100
2 min read

[Recap] What We Heard at HealthTAC East 2022

By Prime Care Tech Marketing on Thu, Apr 07, 2022 @ 02:07 PM

Last week our team connected with leaders from aging services communities at HealthTAC East. The two-day idea exchange, which included thought-provoking speakers and provider-vendor meetings, produced discussion around these key themes:

  • Innovation and technology 
  • Staff shortages and retention
  • Resident wellness and engagement for growth, satisfaction, and occupancy
  • Marketing strategies to attract more residents

If you missed it, catch up with us for recommended strategies and how our technologies can help. 

Innovation and technology

As a leading data warehouse, application provider, and IT services company in senior care, we are here to support you in the efficiencies to be gained with technology. Relying on nearly two decades of experience and feedback from innovative senior care operators who rely on us, we have the solutions and partnerships to provide you with end-to-end technology.

Staff shortages and retention

When staff is short, you need instant access to your current staffing and census data to manage the financial impact, as well as how it might impact your Five Star rating. Our primeVIEW KPI analytics dashboard serves up the data you care about, simplified.

Resident wellness and engagement

According to the IN2L annual report, "86% of senior living leaders using engagement technology said that it was either “very” or “extremely” important, a 10% increase year over year. And 65% of respondents said that engagement technology delivers a clear return on investment."

We agree, which is why we are bridging gaps in bandwidth and helpdesk availability for communities that wisely invest in engagement solutions. Ask us about our primeCLOUD IT services suite. Why? Because IT just works!

Attracting more residents

Once again, our primeVIEW analytics app is the hero you need. With real-time visibility into comings/goings – as well as the 'whys,' you can think strategically about when and how best to fill vacancies. We also have CRM integration on our radar, with Enquire Solutions slated as our first partner to come on board. 

The Short of It

We attend the industry's top events to track the trends and topics most important to operating an aging services organization. What we learn is incorporated into the continuous enhancements we make to the applications and technologies. We heard the demands loud and clear at HealthTAC East and we confirmed our solutions are on target to serve your needs. 

Let's Talk 

Topics: primeVIEW primeCLOUD marketing healthtac resident engagement staff retention labor shortages technology


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