5 Leader Strategies to Increase Staff Engagement Despite Fatigue

This week, Senior Housing News gathered and presented great advice from senior care leaders in their article, Problem Solvers: Keeping Senior Living Staff Engaged Despite Fatigue. We've summarized the best ideas for you below and in an at-a-glance infographic.

Increase Communications

Check-In More Often

• Conduct more all-hands calls and use them to recognize staff efforts
• Consider random check-ins with communities 2-3 times a week
• Support efforts with staff newsletters and websites

Build Company Culture

Focus on Fun

• Welcome staff to work; thank them as they leave
• Offer virtual breaks, include games and contests
• Host parking lot events/parades with food, buttons,
• leaders dropping in via Skype/Facetime

Show Staff the Love

Recognize the Little Things

• Offer 'hero' pay, extra PTO, flexible schedules
• Increase budgets for employee appreciation and keep rewards flowing
• Follow-up with personal notes and certificates from leadership

Address Cultural Unrest

Promote Diversity and Equality

• Drive diversity and equality to recruiting and development
• Offer active listening sessions for employees to share experiences
• Create employee-lead diversity, inclusion and belonging council

Increase Support

Keep Things Simple

• Shelve non-priority tasks and assignments
• Increase formal education opportunities
• Offer employee webinars for stress, parenting, protecting self/family/residents, etc.
• Partner employees up for listening with empathy or buddy staffing programs

Leaders who contributed these great ideas represent the following communities: 

• Eclipse Senior Living
• Juniper Communities
• Seasons Living
• Pathway to Living
• Enlivant