Last week our team connected with leaders from senior care communities at the Senior Living Innovation Forum (SLIF) Spring event. Topics of discussion were around strategies for surviving and thriving among the anticipated shifts. Here are three key takeaways.

1. Stay True to Your Roots: Don’t chase shiny objects or the next new thing to attract residents. Trust, connection, consistency, and service are still key influencers in residents/families choosing your community.
2. Expect New Payer Types and Alliances: Expect payer types to grow beyond private and self-pay in assisted living (AL). This may trend further into AL operators joining forces with skilled nursing facilities (SNFs).
3. Focus on the Continuum of Care: Seniors value integrated healthcare and expect caregivers to review all medical data to deliver proactive, predictive, and prescriptive care – or complete senior health. 

So, how can we help with these strategies? Your chief ally in our software-as-a-service suite is primeVIEW, which offers an integrated analytics dashboard, customized with trends meaningful to your success. By using it to monitor areas of high (and low) performance, you can stay true to your roots – trust, connection, consistency, and service.

When it comes to bringing on new payers or aligning with SNFs, you may need our other apps:

• Our primeCLAIMS app with two-way PointClickCare EHR integration, coupled with other senior care customization, empowers you to do more with less staff while expediting payment.
• Our Managed Care MASTER case-to-contract app ensures you meet the quality care requirements of your payers while capturing every dollar promised in the contract.

We can also help with the technology and security infrastructure you need to run your business cost-effectively and wisely. Ask us about our primeCLOUD managed IT services.

If you missed us at SLIF, catch up with us for more recommended strategies and how our technologies can help.

Last week our team connected with leaders from long-term and post-acute care at LTC 100. As always, these events help us stay on top of the challenges our customers face in their day-to-day operations. Here's what we heard at LTC 100 and how we can help.

In addition to our software-as-a-service (SaaS) suite, we can help with the technology and security infrastructure you need to run your business cost-effectively and wisely. Ask us about our primeCLOUD managed IT services.

If you missed us at LTC 100, catch up with us for recommended strategies and how our technologies can help.

For more recap details, see McKnights Long-Term Care News: Distressed or ready to reset? At LTC 100, execs share thoughts on 2022 outlook.

If you missed the recent press release, primeCLAIMS is now leveraging PointClickCare (PCC)’s advanced claims API interface. We are offering a live demo of how the systems communicate on May 25, 12:30 p.m. ET, so please tune in.

primeCLAIMS-PCC API interface

We are excited to bring you this integration, which drives faster processing and faster reimbursements. Here are just a few efficiencies you'll gain:

• Claim files (837s) transmit automatically between PCC and primeCLAIMS
• Payment files (835s) pass back to PCC through primeCLAIMS
• Edits sent to payers automatically synchronize to PCC for future claims integrity and EHR compliance

If PCC is not your EHR vendor, primeCLAIMS will work with any EHR vendor that can produce a claim file – in any format!

primeCLAIMS post-acute innovation

We focus on streamlining workflows, empowering billers to efficiently collect every dollar, every day. Working with post-acute customers to understand these workflows enabled us to deliver the most intuitive interface and simplest training for:

• Primary claims editing/processing
• Secondary claims automation/filing
• Medicare DDE via modernized EzDDE interface
• Denials/ADRs submission/management
• Flu roster billing
• Eligibility
• And more – leaving users saying ‘Am I done already?’ 

More information

• Visit primeCLAIMS on the PCC Marketplace
• Visit primeCLAIMS on our website.
• Tune in to our webcast – Top 5 Ways SNFs Can Supercharge Claims
• Catch the May 25 demo live with Q&A – PrimeCLAIMS + PointClickCare: The Power of Two-Way EHR Integration

Or, get in touch – we're happy to tell you more.

What's top of mind for senior care operators in Ohio this year? Working smarter to achieve desired outcomes. And technology can help. As we illustrate in the infographic below, our customized software for senior care – primeVIEW and primeCLAIMS – can help with the top five priorities discussed at OHCA.

If you would like to learn more about our primeVIEW and primeCLAIMS SaaS applications, get in touch for a demo or 30-minute consult. 

Each week our security team tracks threats, vulnerabilities, and patches announced by leading IT experts and vendors to ensure we prioritize, address, and communicate them to our managed IT services clients.

Below you'll find our monthly recap of all events. To check previous reports, see 2022 Security Threats.

If you're not a client, make sure your team knows about these security events, as well as future ones. Just click below to sign up. 

High Impact

Medium Impact

Low Impact

No Impact to Our Clients/FYI

As part of our primeCLOUD services suite, we partner with leading IT vendors to offer security services like ransomware protection, phishing training, multi-factor authorization (MFA), data backup/recovery, and more.

If you're not confident your organization is on top of security threats, vulnerabilities, and patches, it may be time to conduct a cyber security audit.

Or better, get in touch and let us walk you through critical items for your security checklist.