Each week our security team tracks threats, vulnerabilities, and patches announced by leading IT experts and vendors to ensure we prioritize, address, and communicate them to our managed IT services clients.

Below you'll find our monthly recap of all events. To check previous reports, see 2022 Security Threats.

If you're not a client, make sure your team knows about these security events, as well as future ones. Just click below to sign up. 

High Impact

Medium Impact

Low Impact

No Impact on Our Clients/FYI

As part of our primeCLOUD services suite, we partner with leading IT vendors to offer security services like ransomware protection, phishing training, multi-factor authorization (MFA), data backup/recovery, and more.

If you're not confident your organization is on top of security threats, vulnerabilities, and patches, it may be time to conduct a cyber security audit.

Or better, get in touch and let us walk you through critical items for your security checklist.

It’s safe to say traditional antivirus software simply isn’t enough to protect against cyber-attacks anymore. The current threat landscape and cyber insurance carriers demand a proactive approach to security. It’s time to update your antivirus solutions – and immediately.

One updated defense solution is endpoint detection and response (EDR).  EDR complements and enhances current anti-virus and firewall security protocols to help thwart attacks and optimize threat hunting operations. It is not a replacement for these security platforms but another essential tool in the security stack. But what exactly is EDR?

How Does EDR Protect Your Organization

As threat actors are getting more sophisticated, you need to as well. Traditional anti-virus and anti-malware software are no longer considered sufficient to thwart cyberattacks; it’s too easily bypassed. One of the next-generation tools in protecting devices is EDR, which goes well beyond standard anti-virus/anti-malware.

EDR is an integrated endpoint (i.e., desktops/laptops) security protocol that combines endpoint data collection and continuous real-time monitoring with rules-based automated response and behavioral analysis capabilities. In other words, this is a security system that proactively detects and investigates suspicious activity on hosts (i.e., servers) and endpoints.

The primary objectives of EDR security systems are as follows:

• Automatically identify and respond to known threats, remove or contain them, and alert the security team
• Continuously analyze data to identify threat patterns or suspicious behavior quickly
• Monitor and collect activity data from various endpoints and look out for potential threats
  
  

Wrapping Up

We’re all acutely aware of the risks from various cyber threat actors around the world. It is our job and yours to do everything in our collective power to keep our networks and data safe. One small misstep by you or an employee (i.e., clicking on a link or opening an attachment in a phishing email), can lead to catastrophic results.

This is why many of you carry cyber insurance, and rightly so. The cyber insurance carriers are there to help “put you back together” in the event of a ransomware attack. As the success of ransomware attacks and cyber insurance carrier payouts increase, the cyber insurance carriers react by requiring you to implement more stringent information technology defenses, such as EDR. Consequently, deploying EDR has become table stakes in addressing cyber threats.

Prime Care's partnership with McAfee can help. 

• If you are a primeCLOUD client and do not have EDR, contact your customer success manager (CSM).
• Otherwise, get in touch and let's us take you through our cyber security checklist.

This week, McKnight's Senior Living highlighted the latest from Verizon – Ransomware attacks rise 13 percent year over year. This serves as an excellent reminder for organizations to continue in their vigilant tracking of threats, vulnerabilities, and patches. Our primeCLOUD clients receive a list of security threats, vulnerabilities, and patches weekly via email, along with our plans to address them. Below is the summary of May events. 

High Impact

Medium Impact

Low Impact

No Impact on Our Clients/FYI

As part of our primeCLOUD services suite, we partner with leading IT vendors to offer security services like ransomware protection, phishing training, multi-factor authorization (MFA), data backup/recovery, and more.

If you're not confident your organization is on top of security threats, vulnerabilities, and patches, it may be time to conduct a cyber security audit.

Or better, get in touch and let us walk you through critical items for your security checklist.

Last week our team connected with leaders from senior care communities at the Senior Living Innovation Forum (SLIF) Spring event. Topics of discussion were around strategies for surviving and thriving among the anticipated shifts. Here are three key takeaways.

1. Stay True to Your Roots: Don’t chase shiny objects or the next new thing to attract residents. Trust, connection, consistency, and service are still key influencers in residents/families choosing your community.
2. Expect New Payer Types and Alliances: Expect payer types to grow beyond private and self-pay in assisted living (AL). This may trend further into AL operators joining forces with skilled nursing facilities (SNFs).
3. Focus on the Continuum of Care: Seniors value integrated healthcare and expect caregivers to review all medical data to deliver proactive, predictive, and prescriptive care – or complete senior health. 

So, how can we help with these strategies? Your chief ally in our software-as-a-service suite is primeVIEW, which offers an integrated analytics dashboard, customized with trends meaningful to your success. By using it to monitor areas of high (and low) performance, you can stay true to your roots – trust, connection, consistency, and service.

When it comes to bringing on new payers or aligning with SNFs, you may need our other apps:

• Our primeCLAIMS app with two-way PointClickCare EHR integration, coupled with other senior care customization, empowers you to do more with less staff while expediting payment.
• Our Managed Care MASTER case-to-contract app ensures you meet the quality care requirements of your payers while capturing every dollar promised in the contract.

We can also help with the technology and security infrastructure you need to run your business cost-effectively and wisely. Ask us about our primeCLOUD managed IT services.

If you missed us at SLIF, catch up with us for more recommended strategies and how our technologies can help.

Last week our team connected with leaders from long-term and post-acute care at LTC 100. As always, these events help us stay on top of the challenges our customers face in their day-to-day operations. Here's what we heard at LTC 100 and how we can help.

In addition to our software-as-a-service (SaaS) suite, we can help with the technology and security infrastructure you need to run your business cost-effectively and wisely. Ask us about our primeCLOUD managed IT services.

If you missed us at LTC 100, catch up with us for recommended strategies and how our technologies can help.

For more recap details, see McKnights Long-Term Care News: Distressed or ready to reset? At LTC 100, execs share thoughts on 2022 outlook.