Each week our security team tracks threats, vulnerabilities, and patches announced by leading IT experts and vendors to ensure we prioritize, address, and communicate them to our managed IT services clients.

Below you'll find our monthly recap of all events. To check previous reports, see 2022 Security Threats.

If you're not a client, make sure your team knows about these security events, as well as future ones. Just click below to sign up. 

High Impact

Medium Impact

Low Impact

No Impact on Our Clients/FYI

As part of our primeCLOUD services suite, we partner with leading IT vendors to offer security services like ransomware protection, phishing training, multi-factor authorization (MFA), data backup/recovery, and more.

If you're not confident your organization is on top of security threats, vulnerabilities, and patches, it may be time to conduct a cyber security audit.

Or better, get in touch and let us walk you through critical items for your security checklist.

Last week our team connected with leaders from senior care communities at the Senior Living Innovation Forum (SLIF) Spring event. Topics of discussion were around strategies for surviving and thriving among the anticipated shifts. Here are three key takeaways.

1. Stay True to Your Roots: Don’t chase shiny objects or the next new thing to attract residents. Trust, connection, consistency, and service are still key influencers in residents/families choosing your community.
2. Expect New Payer Types and Alliances: Expect payer types to grow beyond private and self-pay in assisted living (AL). This may trend further into AL operators joining forces with skilled nursing facilities (SNFs).
3. Focus on the Continuum of Care: Seniors value integrated healthcare and expect caregivers to review all medical data to deliver proactive, predictive, and prescriptive care – or complete senior health. 

So, how can we help with these strategies? Your chief ally in our software-as-a-service suite is primeVIEW, which offers an integrated analytics dashboard, customized with trends meaningful to your success. By using it to monitor areas of high (and low) performance, you can stay true to your roots – trust, connection, consistency, and service.

When it comes to bringing on new payers or aligning with SNFs, you may need our other apps:

• Our primeCLAIMS app with two-way PointClickCare EHR integration, coupled with other senior care customization, empowers you to do more with less staff while expediting payment.
• Our Managed Care MASTER case-to-contract app ensures you meet the quality care requirements of your payers while capturing every dollar promised in the contract.

We can also help with the technology and security infrastructure you need to run your business cost-effectively and wisely. Ask us about our primeCLOUD managed IT services.

If you missed us at SLIF, catch up with us for more recommended strategies and how our technologies can help.

Last week our team connected with leaders from long-term and post-acute care at LTC 100. As always, these events help us stay on top of the challenges our customers face in their day-to-day operations. Here's what we heard at LTC 100 and how we can help.

In addition to our software-as-a-service (SaaS) suite, we can help with the technology and security infrastructure you need to run your business cost-effectively and wisely. Ask us about our primeCLOUD managed IT services.

If you missed us at LTC 100, catch up with us for recommended strategies and how our technologies can help.

For more recap details, see McKnights Long-Term Care News: Distressed or ready to reset? At LTC 100, execs share thoughts on 2022 outlook.

Each week our security team tracks threats, vulnerabilities, and patches announced by leading IT experts and vendors to ensure we prioritize, address, and communicate them to our managed IT services clients.

Below you'll find our monthly recap of all events. To check previous reports, see 2022 Security Threats.

If you're not a client, make sure your team knows about these security events, as well as future ones. Just click below to sign up. 

High Impact

Medium Impact

Low Impact

No Impact to Our Clients/FYI

As part of our primeCLOUD services suite, we partner with leading IT vendors to offer security services like ransomware protection, phishing training, multi-factor authorization (MFA), data backup/recovery, and more.

If you're not confident your organization is on top of security threats, vulnerabilities, and patches, it may be time to conduct a cyber security audit.

Or better, get in touch and let us walk you through critical items for your security checklist.

DULUTH, GEORGIA (PRWEB) APRIL 14, 2022 – Today, Prime Care Technologies, a leading data warehouse, application provider, and IT services company in senior care, announced its partnership with Connected Living, the leading provider of enterprise content management, communication, and engagement technology for senior living communities. This relationship helps Connected Living meet increasing demand to deploy its resident engagement solutions while providing its current senior living clients with an easy-to-access helpdesk, powered by Prime Care Technologies.

Connected Living’s technology ecosystem includes a centralized content management system that allows for seamless broadcasting of community content directly to mobile apps, premium digital signage, calendars/newsletters, in-room TV, and a proprietary Alexa skill for voice technology. Prime Care Technologies will provide IT services to Connected Living’s senior living clients, including connectivity and helpdesk services.

Said Connected Living COO Gineane Haberlin, “In today's fast-paced world, support for technology products and services is essential to drive positive outcomes. Our combined service delivery with Prime Care Technologies allows us to continue to provide unique digital experiences that are backed up by unparalleled support.” She continued, “We are pleased to add Prime Care Technologies’ expertise and helpdesk support to the equation and have their help supporting the many senior living communities we serve.”

For nearly two decades, Prime Care Technologies has equipped senior care organizations, as well as businesses outside of this industry with end-to-end IT services. With more than 200 vendor partnerships, being able to bridge gaps between vendors and senior care continues to meet the demand for efficiency-driving technology.

Said Carl Mickiewicz, Prime Care Technologies CEO, “We are excited to support Connected Living in their mission to strengthen personal connections in senior communities.” He continued, “Prime Care Technologies is providing Connected Living with a reliable, scalable deployment and support model, allowing them to focus on developing great software and end-user content. We look forward to helping the communities they serve enhance technology and increase communication in meaningful ways.”

About Prime Care Technologies
For nearly two decades, innovative senior care operators have relied on Prime Care Technologies for the integrated data and technologies they need to make real-time, performance-impacting decisions, within facilities and across communities. An Atlanta-based company, more than 7,500 facilities leverage our technologies. The interoperability we drive across 70+ apps and 3,500+ payers within the senior care market makes Prime Care Technologies the industry-leading data warehouse. The same highly secure IT services we offer clients to support and integrate their most valuable healthcare data are available to all markets as part of our primeCLOUD managed IT services suite.

About Connected Living
Founded in 2007, Connected Living delivers a comprehensive product ecosystem designed specifically for the senior living and healthcare industries. Through a single centralized content management system (eCMS), the Connected Living platform allows communities to simplify staff workflow and enhance resident engagement. Connected Living’s innovative suite of technology solutions allows for swift communications to everyone in the senior living operation. Connected Living operates in more than 700 communities across the country.