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Join Cheryl Field at LeadingAge Annual Meeting Oct. 29

By Prime Care Tech Marketing on Thu, Oct 17, 2019 @ 12:15 PM

With all the changes taking place in healthcare, it’s easy to feel left behind in key concepts driving your business.

Join Cheryl Field, Chief Product Officer, on October 29 at 3:30 p.m. to review key changes in the mandated programs, including Five-Star, PBJ Staffing, and Quality Metrics, which shape your organization's public profile. She also will discuss the impact of staffing on Five-Star and some strategic ideas for consideration. 

  • Discuss three changes in mandated programs and the relative challenges presented to standalone operators
  • Describe the staffing challenges facing standalone nursing home providers and three strategies to accelerate applicant onboarding and reduce turnover.
  • Understand how issues like rehospitalization can impact your organization financially

Join us in Booth 3311 to see how our solutions can help address these changes and strengthen your position in the marketplace.

Security Spotlight: Fake Program Updates

By Mark Owens on Wed, Oct 16, 2019 @ 02:38 PM

Cybercriminals are becoming more sophisticated. In just the past month, a toolkit has been discovered that allows attackers to use Fake Program Updates from compromised web sites to infect computers. Let’s look closer at this type of attack and see what we can do as Human Firewalls to detect and prevent them.

How It Works

  • This is a sophisticated scheme where the bad guys compromise legitimate sites to prompt you to either install software updates or, in some cases, downloads may begin automatically.
    • The prompts to download the software look very convincing, but they are actually downloading malware and remote access software.
  • Imagine you’re visiting a web site and you get a message prompting you to perform a software update.
    • It might be an update to your browser, or flash player, or even a missing font like the following examples:

Fake Google Chrome Update

Fake Flash Player Update

Fake Missing Font Update

Screenshots courtesy of Bleeping Computer

How to Avoid Becoming a Victim

Because of the level of sophistication in this exploit, it can be very difficult to determine if the update is legitimate.  When you really think about it though, it’s unlikely that a retail site such as Best Buy, or a banking site, such as Bank of America, is going to be pushing out updates for your browser, or any program for that matter.  So, your best practice is to assume it’s fake and follow the steps outlined below. 

If you encounter a website prompting you to load any type of update:

  • Do not click on the page
  • Immediately close your browser
  • If something started downloading and updating automatically, cancel the download and update process
    • At this point:
      • If you are at work, notify the anti-virus (“AV”) team right away so they can determine if your computer is compromised
        • They may run a full system AV scan or take other actions like reviewing system processes
      • If you are on your home computer, make sure your AV is active and updated
        • You may also want to use System Restore to revert back to the last version of your system backup just to be safe

What’s Next

If nothing started downloading and updating automatically, or you’re confident your computer is not compromised, you can navigate to the software author’s official website to find out if there are valid updates available.


This Fake Program Update is, at its core, a social engineering tactic. The bad guys are relying on the fact that computer users are savvier these days and know about the necessity of updates to keep their computers safe.  They then piggyback on the trustworthiness of the programs they claim to represent to get past your Human Firewall defenses. You wouldn’t eat something a stranger on the street just handed you so, as a Human Firewall, don’t install any program update from a site that doesn’t belong to the software author.

PDPM and Five-Star Staffing Prediction; primeVIEW Mobile App Debut at AHCA/NCAL Conference

By Prime Care Tech Marketing on Tue, Oct 15, 2019 @ 08:45 AM

As you'll read in our press release, Prime Care Technologies is making timely upgrades to our primeVIEW business intelligence dashboard for post-acute care facilities.

  • PDPM: See the 6 PDPM revenue components, along with relative revenue for each patient
  • Five-Star Staffing: Predict future staffing star ratings based on PBJ reports, acuity and census

At this year's AHCA/NCAL Annual Conference, we'll also debut our primeVIEW mobile app, empowering staff on-the-go to oversee: 

  • Variances, census, budget, admissions, and staffing information
  • Resident details such as incidents, code status, location, personal contacts and more

Stop by Booth 1816 at AHCA/NCAL to hear more, or take a look at our pre-recorded demo of staffing star prediction now!


Prime Care Technologies Enhances primeVIEW Application for Post-Acute Providers with Mobile, plus PDPM and Five Star Staffing Prediction

By Prime Care Tech Marketing on Thu, Oct 10, 2019 @ 07:45 AM

Prime Care Technologies, Inc. today announced the release of an iOS and Android mobile app, along with new predictive tools for its primeVIEW application. The company’s cloud-based business intelligence application for post-acute care integrates EHR data, labor, accounts receivable, satisfaction scores, hiring, Five-Star quality ratings and more.

“Our HIPAA-compliant mobile app extends access to our powerful KPI dashboard, enabling users to see variances, census, budget, admissions, and staffing information on the go,” noted Cheryl Field, Chief Product Officer. “They’ll also be able to access information at the resident level, with full incident descriptions, including code status, location, personal contacts and more.”

The primeVIEW application also now forecasts PDPM revenue opportunities, as well as an organization's CMS staffing star, based on Payroll-Based Journal (PBJ) reporting, acuity and census.

“Our primeVIEW PBJ star forecasting allows administrators to predict how today’s staffing will impact future Five Star ratings.” Field continued, “Providers can also view the six PDPM revenue components and relative revenue for each patient in an intuitive timeline, helping balance revenue with costs, while monitoring quality outcomes. We are excited to reveal primeVIEW’s new functionality at AHCA this month, and offer a demo of the mobile app to attendees, revealing its power and portability for busy SNF operators."


About Prime Care Technologies

Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed services and cloud software that evolve with industry demand. Based in Atlanta with 150 employees and 200+ healthcare/IT partnerships, its technology-driven solutions are installed in 6,500+ facilities. With deep multivendor interoperability expertise, including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies offers the leading data warehouse and claims clearinghouse in post-acute care.

Join Cheryl Field at AHCA for Mandated Programs Beyond PDPM Oct. 15

By Cheryl Field on Wed, Oct 02, 2019 @ 12:37 PM

With PDPM keeping us distracted, it's easy to lose sight of other mandated programs that impact relationships with ACOs, ISNPs and preferred provider networks.

Join my AHCA session October 15 for Five-Star updates, PBJ staffing metrics, VBP, and additional metrics to the QRP program. Takeaways include:

  • Five changes with the mandated programs that impact SNF providers in FY2020.
  • Three strategies to improve performance among the mandated programs
  • Learn how to incorporate the five elements of QAPI into outcomes analysis using a VBP case study

Join me after in Booth 1816 to see our PDPM-ready technology solutions like Managed Care MASTER and primeVIEW in action. 

Our team is ready to discuss your specific goals, so schedule here




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