DULUTH, GA. (PRWEB) JANUARY 17, 2023

primeFORCE, a leader in enterprise technology workforce and consulting solutions, announced today the expansion of its UKG (formerly Kronos, Inc.) consulting practice with the hiring of Bryan Jackson. He will serve as Senior Director of Operations and continue the rapid expansion of the company's UKG services and consulting practice.

As Senior Director of Operations, Bryan will bring over two decades of IT consulting and workforce management experience, including 20 years at UKG in Workforce Solutions, Presales, and Presales Management roles. Prior to joining primeFORCE, Bryan led the UKG service delivery and solutions divisions for a global consulting firm specializing in digital transformation. With experience in management and individual contributor roles, Bryan is well-versed in the end-to-end customer acquisition and delivery methodologies that drive customer success and retention. His deep knowledge of legacy and current UKG WFM and HCM solutions will provide guidance for the primeFORCE team to create game-changing technology that complements our full-service offerings.

primeFORCE is uniquely positioned by offering both services and technology for UKG customers. On the professional services side, customers looking to implement, optimize, or partner through a managed services arrangement can work with a team that offers domain knowledge specific to their industry. The primeARCHIVE solution, which earned UKG’s Innovation of the Year, provides technology that enables customers to store and easily access historical WFM and HCM data securely -- the result is delivering a turnkey solution for UKG customers migrating from Workforce Central to UKG Dimensions.

"With the rapid growth we delivered at the end of 2022 and the additional expansion plans for 2023, it was important to add another experienced leader," said Doug Montgomery, Vice President of primeFORCE. "Having worked with Bryan across the past 17 years, I am directly aware of the focus he has for delivering quality outcomes for customers, positively impacting their business results, and willingness to take on any challenge. I could not be more excited about the unique value our customers will gain from this addition to our team."

"primeFORCE is proud to offer its comprehensive and experienced UKG specialists and certified consultant team to the marketplace. Our goal is to be the premier UKG Services Partner to industries across the U.S.," said Montgomery. "We continue to broaden our value-add within the UKG customer community, guiding them to optimize their UKG solutions, and deepening our valuable partnership with UKG."

Tens of thousands of organizations and more than 40 million people in over 100 countries use UKG solutions for their workforce management and human capital management needs. primeFORCE is attending the 2023 UKG Healthcare Executive Summit West/East, Service and Distribution Executive Summit, Manufacturing Executive Summit, and Retail Hospitality & Food Service Executive Summit.

About primeFORCE
primeFORCE became an affiliate of Prime Care Technologies in 2014. In 2022, it merged its best-of-breed employee benefits platform with UKG consulting, Data Archiving and leading technologies to help clients optimize workforce software while maintaining compliance with legacy systems. Providing personalized peace of mind to customers in more than 40 states, its efficiency-driven workforce solutions put hours back in the day, enabling employers to focus on their best investment, their employees.  Visit primeforcetech.com.

As we look toward 2023, it is important to look closely at the top cybersecurity trends. Keeping your operations secure protects your company and reputation as a trusted care and service provider. According to Forbes Magazine, Gartner analysts predict that 43 billion Internet of Things (IoT) devices will be connected in 2023. Wearable health monitors and smart home security systems fall into this category.

With more connected devices, cybersecurity needs to be a priority for businesses especially as we enter another year of work-from-home employees sharing data across multiple devices. As devices and networking increase, so do potential points of entry for attackers.

Protecting electronic information and assets is particularly important for the healthcare industry. Here is our list of the top ways to keep your business secure.

1. Password Manager - Encrypted 
2. Multi-Factor Authentication 
3. VPN use 
4. Back up files to a Cloud
5. Building a security-aware culture
   
   

Protecting your information begins with password management software. According to Security Magazine, the average business user has 191 online passwords. A non-business internet user has around 23. To protect yourself from security threats, explore tools designed to organize and protect your passwords across all websites and devices. 

As users access your resources and data, they require two forms of identification. This is known as Multi-Factor Authentication (MFA), which effectively adds an extra layer of security.

In 2023, VPNs will be an increasingly important part of your cyber security landscape. VPN stands for “Virtual Private Network,” and it ensures you access the Internet via a server protected by a trusted IT vendor. This means your connection will pass through a VPN server, so it is encrypted, and your IP address is hidden before it gets to your internet service provider (ISP). This service is very beneficial when using public wi-fi as hackers, and criminals often use public servers to access personal information.

VPNs can also be applied at home for added security and privacy. For businesses and organizations, especially ones utilizing remote workers, a VPN for those using a company computer, or accessing company networks is a must. It ensures your employees use a secure connection to work no matter what wi-fi server they are on.

A fundamental part of security is knowing where to store the data you want to protect. In today's cyber landscape you have many options for file storage and backup.

The classic tried, and true backup method uses hardware such as a flash drive. An external hard drive can be used for many files requiring storage or protection.

If your data is shared with multiple parties, Dropbox or Google Docs might be options. However, in 2023, the best approach to secure data backup for businesses is using a secure cloud-based server. Your business likely has far too much information to store on a flash drive or even an external hard drive, and services like Google Docs and Dropbox are not optimized for the security a business needs.

Information stored on a cloud server is accessible across many different devices, which works well for organizations or businesses. Cloud backup is continuous and automatic, making new files and updates very accessible to anyone who needs it.

Last, but certainly not least, the most efficient way to protect a business or household from bad actors on the Internet is by creating and fostering a culture of security, applicable to anyone who may come into contact with sensitive material or use devices associated with said material.

Cyber security has expanded from solely an IT department concern to one that must be addressed and understood by all employees, regardless of technical skill. Providing education about the types of attacks one might incur while browsing or emailing, as well as the steps to mitigate them will keep you the most secure in the long run. Just remember, the first defense is education.

For more information on Cloud storage download our primeCLOUD file.

The Best Takeaways

Leverage primeCLOUD to see the changes in your operational data security.

Together we can better serve and protect long-term, post-acute communities!

Our team actively connected with many of you while attending events including the NIC Fall Conference, AHCA Annual Conference, LeadingAge Annual Conference, PointClickCare, SummitSenior Living Innovation Forum (SLIF), and CAHF Annual Conference. Each one enlightened our understanding of your challenges and how we can shape our technologies to meet your needs. Below, find highlights of a few of these.

NIC Fall Conference

At NIC, we heard a bit about the economical and financial outlook for the upcoming months, and picked up on their positive vibes around now being a great time to invest in senior housing, as well as a good time to reposition the marketing around senior housing. But, the big takeaway was…there is a rapidly growing active senior segment and serving the needs of this population will be key to success.

AHCA Annual Conference

Mark Parkinson assured senior care operators, saying ‘government is not going to let our sector fail’ and ‘recovery is possible’ and sharing these inspirational stats:

• 30% of sector is at or above pre-pandemic census
• 1/3 of sector is not using staffing agency

His advice for recovery is simple:

• Don’t quit – keep going
• Commit to top performance (hint: it’s about leadership and culture!)
• Fight and be active

He left us with a quote from Winston Churchill, “History will be kind to me, for I intend to write it.” Translation, we as an industry now control our future.

And, we left you with a new solution for ensuring you get paid every dollar, every day for the care you provide. If we didn’t connect, read more about primeVIEW’s Century Therpy Plus module, which assures clinical and therapy assessments are always in alignment.

LeadingAge Annual Conference

LeadingAge touched upon what we learned from COVID and two take-aways that resonated for us were:

• Technology may have been ‘nice to have’ pre-COVID, but it became essential during and will remain so moving forward.
• Senior care operators realized the challenges of disparate technology platforms and data, which makes vendors who easily integrate key partners in gaining efficiency

We concur and we’re here to be both your guide, and your single source for integrated data and technology. We told you about our Century Rehab therapy data integration above, but we also announced a key integration with PointClickCare – two-way EHR intergration for more accurate and expedited claims processing via primeCLAIMS.

PointClickCare Summit

PrimeVIEW’s Customer Experience Manager, Tara Vantroost captures the spirit of what this and all events brought for us this year. Her favorite part was “not only giving hugs to so many people [she] has worked with over the years and finally putting a face with a name, but also being able to see the excitement on new prospective clients’ faces when they see what the dashboard actually does!” Tara strives to make your experience with primeVIEW exceptional and enjoys feedback from all prospects so we can always provide the best services.

Jonathon Duvall, our Senior Director of Product Management, also spoke at PCC Summit with Century Rehabilitation CEO Tammy Tuminaro about how staffing can have a significant impact on how your facilities are perceived. Did you know primeVIEW allows you to calculate your current staffing stars’ trajectory, be alerted to 1-star warnings, and calculate turnover and weekend staffing during the quarter to course correct before submitting data to CMS.

Need to see the dashboard? Want to see the future of the stars?

The Best Takeaways

Leverage primeVIEW see the changes in your operational data over time and across facilities to uncover meaningful information. By offering your staff near real-time access anytime online they can better understand the how, what, where, and when so they can spend more time on the how!

Rely on primeCLAIMS to automate and simplify the tedious processes associated with ensuring you get reimbursed for the dedicated care hours you provide to your communities. The efficiency our claims app brings will reduce the staff and time needed to make sure you get paid every dollar, every day.

Together we can better serve long-term, post-acute communities!

Are Long-term, post-acute (LTPAC) operators finding PDPM as a significant pain point? Prime Care Tech and Century Rehab's new primeVIEW Century Therapy Plus can help. Recently, in a joint press release we announced the addition of a first-of-kind technology for comparing therapist assessment data to that of clinical staff.

Automating this time-consuming process of tracking and comparing this data empowers senior care operators to achieve three goals: 

• Identify differences in assessment data captured by therapists and clinical staff in a near real-time alerts-based tool.
• Proactively address those differences before a care plan and associated reimbursement is finalized.
• Reduce reliance on manual and time-consuming analysis of assessment and care data.

This is HUGE! PDPM is fully implemented across the SNF industry. The ability to identify the differences between the therapist and the clinical assessment minimizes the time needed to collect and compare data throughout a patient stay.

We discuss this in more detail during our recent webinar with Century Rehabilitation, which was also a well-attended session during the recent PointClickCare Summit. Be sure to sign up for this replay to hear more.

Combining primeVIEW's dashboard analytics with Century Rehabilitation’s therapy care data offers our clients a complete view of their patients' care plan. This takes the guesswork out of calculating PDPM, enabling staff to convert two-hour meetings with therapy providers into quick 15-minute conversations over easy-to-compare assessments. 

Together we can better serve long-term post-acute operators! Learn more about the integration and dashboard for primeVIEW by downloading our primeVIEW Century Therapy Plus e-sheet. Or better, get in touch for a demo.

With today's rising costs, healthcare facilities must keep a tight grasp on their budgets! With that said, there's a trend of news articles suggesting CIOs are not seeing ROI from moving to cloud-based services.

But MedCityNews is debunking this, reminding us that change is neither easy nor cheap. In their article, Debunking Cloud Cost and ROI Hogwash for Healthcare, they explain how the cloud is in fact revolutionizing healthcare systems, delivering both cost and time savings. 

In another article from Becker's Hospital Review, 'Cloud projects are powering forward': Health system CIOs on cloud spending amid economic pressures, Scott Arnold, Executive Vice President and CIO of Tampa General Hospital, says “We don't view cloud service as a 'nice to have' or unnecessary expense.” 

Why? Because hospitals and healthcare facilities need to move EHRs around while storing patient data in a secure location. The cost to provide a facility with all the on-site equipment and energy for this would easily equal or trample the cost of an IT-provided cloud service that provides cybersecurity, resilience, agility, and scalability. 

The takeaway here is to have patience in seeking ROI from conversion to cloud-based services – and to strategically plan how and when you might embark upon this. But it is a necessary adaptation to meet the healthcare industry's critical and fast-changing needs.

"Cloud power is what drives the rapid digital innovation we see across pretty much every other industry — and it enables healthcare organizations to solve increasingly complex problems more affordably, quickly, and reliably."

Our primeCLOUD team can help by providing you with the strategy, security, cost control, operational efficiency, reliability, and agility to maximize your IT performance. Get in touch to strategize your transition to cloud-based services.