DULUTH, GEORGIA (PRWEB) APRIL 14, 2022 – Today, Prime Care Technologies, a leading data warehouse, application provider, and IT services company in senior care, announced its partnership with Connected Living, the leading provider of enterprise content management, communication, and engagement technology for senior living communities. This relationship helps Connected Living meet increasing demand to deploy its resident engagement solutions while providing its current senior living clients with an easy-to-access helpdesk, powered by Prime Care Technologies.

Connected Living’s technology ecosystem includes a centralized content management system that allows for seamless broadcasting of community content directly to mobile apps, premium digital signage, calendars/newsletters, in-room TV, and a proprietary Alexa skill for voice technology. Prime Care Technologies will provide IT services to Connected Living’s senior living clients, including connectivity and helpdesk services.

Said Connected Living COO Gineane Haberlin, “In today's fast-paced world, support for technology products and services is essential to drive positive outcomes. Our combined service delivery with Prime Care Technologies allows us to continue to provide unique digital experiences that are backed up by unparalleled support.” She continued, “We are pleased to add Prime Care Technologies’ expertise and helpdesk support to the equation and have their help supporting the many senior living communities we serve.”

For nearly two decades, Prime Care Technologies has equipped senior care organizations, as well as businesses outside of this industry with end-to-end IT services. With more than 200 vendor partnerships, being able to bridge gaps between vendors and senior care continues to meet the demand for efficiency-driving technology.

Said Carl Mickiewicz, Prime Care Technologies CEO, “We are excited to support Connected Living in their mission to strengthen personal connections in senior communities.” He continued, “Prime Care Technologies is providing Connected Living with a reliable, scalable deployment and support model, allowing them to focus on developing great software and end-user content. We look forward to helping the communities they serve enhance technology and increase communication in meaningful ways.”

About Prime Care Technologies
For nearly two decades, innovative senior care operators have relied on Prime Care Technologies for the integrated data and technologies they need to make real-time, performance-impacting decisions, within facilities and across communities. An Atlanta-based company, more than 7,500 facilities leverage our technologies. The interoperability we drive across 70+ apps and 3,500+ payers within the senior care market makes Prime Care Technologies the industry-leading data warehouse. The same highly secure IT services we offer clients to support and integrate their most valuable healthcare data are available to all markets as part of our primeCLOUD managed IT services suite.

About Connected Living
Founded in 2007, Connected Living delivers a comprehensive product ecosystem designed specifically for the senior living and healthcare industries. Through a single centralized content management system (eCMS), the Connected Living platform allows communities to simplify staff workflow and enhance resident engagement. Connected Living’s innovative suite of technology solutions allows for swift communications to everyone in the senior living operation. Connected Living operates in more than 700 communities across the country.

Last week our team connected with leaders from aging services communities at HealthTAC East. The two-day idea exchange, which included thought-provoking speakers and provider-vendor meetings, produced discussion around these key themes:

• Innovation and technology 
• Staff shortages and retention
• Resident wellness and engagement for growth, satisfaction, and occupancy
• Marketing strategies to attract more residents

If you missed it, catch up with us for recommended strategies and how our technologies can help. 

Innovation and technology

As a leading data warehouse, application provider, and IT services company in senior care, we are here to support you in the efficiencies to be gained with technology. Relying on nearly two decades of experience and feedback from innovative senior care operators who rely on us, we have the solutions and partnerships to provide you with end-to-end technology.

Staff shortages and retention

When staff is short, you need instant access to your current staffing and census data to manage the financial impact, as well as how it might impact your Five Star rating. Our primeVIEW KPI analytics dashboard serves up the data you care about, simplified.

Resident wellness and engagement

According to the IN2L annual report, "86% of senior living leaders using engagement technology said that it was either “very” or “extremely” important, a 10% increase year over year. And 65% of respondents said that engagement technology delivers a clear return on investment."

We agree, which is why we are bridging gaps in bandwidth and helpdesk availability for communities that wisely invest in engagement solutions. Ask us about our primeCLOUD IT services suite. Why? Because IT just works!

Attracting more residents

Once again, our primeVIEW analytics app is the hero you need. With real-time visibility into comings/goings – as well as the 'whys,' you can think strategically about when and how best to fill vacancies. We also have CRM integration on our radar, with Enquire Solutions slated as our first partner to come on board. 

The Short of It

We attend the industry's top events to track the trends and topics most important to operating an aging services organization. What we learn is incorporated into the continuous enhancements we make to the applications and technologies. We heard the demands loud and clear at HealthTAC East and we confirmed our solutions are on target to serve your needs. 

Driving efficiency to your workforce and revenue recovery process is critical to SNF survival in 2022. In our March 22 webinar, we'll discuss five ways providers are supercharging their claims cycle to ensure success.

Previously, you may have gotten away with slow claims reimbursement, but COVID is making it all the more essential for revenue to flow in. Why?

• Costs are higher – you must recover all of the revenue you've earned.

• Staff is harder to find and keep – you must use staff efficiently and provide tools to make their jobs easier.

• Care is shifting toward home and value-based care – you must have the revenue and flexibility to shift your strategy.

With the Biden Administration's announcement of increased focus on nursing homes and CMS' mandate on staffing and higher penalties, you can't afford to leave money on the table. So, save a seat, and let us show why Every Dollar, Every Day matters for every SNF.

On March 4, AHCA/NCAL held a Post-State of the Union call as a response to President Biden’s proposals for nursing homes. Here's the replay link, as well as our summary of what was discussed.

In general, don't panic! 

• Major reforms often fail in Congress
• Rulemaking takes time
• Some of the proposals require Congressional action
• AHCA/NCAL is working on a response plan

Proposed for Nursing Homes

Quality Measures

• Phase-out rooms with 3 or more beds
• Reduce inappropriate use of antipsychotics
• SNF Value-Based Purchasing (VBP) includes more staffing and resident experience measures

Readiness for Pandemics

• Continue to support COVID testing
• Continue to support vaccine efforts
• Review on-site infection control rules and increase the standards
• Review emergency preparedness rules to improve readiness

Proposed for CMS

Transparency

• Create a new database of building owners and operators
• Make Nursing Home Compare easier to understand
• Examine the role of REITS and private equity

 Jobs

• Make nurse aide training cheaper
• Support state training programs
• Work with Dept. of Labor to launch a national campaign for recruiting, training, retaining, and transitioning workers to long-term care.

Proposed Oversight

• Add $500 million for survey inspections
• Change Special Focus Facility Program
• Increase civil fines (CMP) to $1million
• Consider CMPs on a per diem basis
• Congress to develop standards for chain owner participation in Medicare/Medicaid
• Congress to give CMS more authority to validate data and enforce incorrect reporting

AHCA/NCAL Plan of Response

• Determine what AHCA/NCAL can support
• Determine which proposalsAHCA/NCAL might make more acceptable
• Try to kill proposals AHCA/NCAL can’t modify or support
• Question Minimum Staffing Study
  • Where can nursing homes find the workers?
  • What’s their implementation timeline?
  • What are the penalties for non-compliance?

As you may have seen this week, the AHCA/NCAL action plan is already underway. AHCA/NCAL contacted the Secretary of the U.S. Department of Health and Human Services to outline their position and request a meeting.