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"Tech Pilots: End Strong" - Cheryl Field Cited in McKnight's

By Prime Care Tech Marketing on Tue, Dec 10, 2019 @ 12:02 PM

Technology pilots are a proven way for vendors and skilled nursing providers to try out new products before bringing them to market or full-time in-house. Cheryl Field, chief product officer for Prime Care Technologies, likens the process to buying a pair of new jeans: While they may look good in the catalog, it’s much different after trying them on.

Check out vendor-suggested tips that can help you make the right decision before taking the leap.

Read the full article here.


Prime Care Technologies Makes the Company List in McKnight's

By Prime Care Tech Marketing on Fri, Dec 06, 2019 @ 01:52 PM

Along with several other long-term care and tech companies, Prime Care Technologies was included in the December issue of McKnight's for its recent mobile app and predictive tools release for primeVIEW, the company's business-intelligence dashboard. The cloud-based product integrates EHR data, labor, accounts receivable, satisfaction scores, hiring and Five-Star quality ratings, and forecasts PDPM revenue opportunities.

Read the full article in McKnight's Long-Term Care News. 


Security Spotlight: Simple Steps to Staying Secure

By Prime Care Tech Marketing on Thu, Dec 05, 2019 @ 09:49 AM

Businesswoman holding tablet pc entering password. Security concept-1

Making the most of technology safely and securely can seem overwhelming and confusing. However, regardless of what technology you are using or how you are using it, here are three simple steps that will help you stay secure.

You Are the Key

First and foremost, technology alone cannot fully protect you; you are your best defense. Attackers have learned that the easiest way to get what they want is to target you rather than your computer or other devices. If they want your password, credit card, or control of your computer, they’ll attempt to trick you into giving it to them, often by creating a sense of urgency. For example, they might call you pretending to be Microsoft tech support and claim that your computer is infected when in reality they are just cybercriminals who want you to give them access to your computer. Or perhaps they send you an email warning that your package could not be delivered and pressuring you into clicking a link to confirm your mailing address, when in reality they are tricking you into visiting a malicious website that will hack into your computer. Ultimately, the greatest defense against attackers is you. By using common sense, you can spot and stop many attacks.

Use Passphrases Whenever Possible

Modern computing speeds have made the old, eight-character password outdated and vulnerable. When a site asks you to create a password, create a strong and unique passphrase instead. A passphrase is a type of password that uses a series of words that is easy to remember, such as bee honey bourbon rain. The longer your passphrase is, the stronger. A unique passphrase means using a different one for each device or online account. This way, if one passphrase is compromised, all of your other accounts and devices are still safe. Can’t remember all those passphrases? Use a password manager, which is a specialized program that securely stores all your passphrases in an encrypted format (and offers lots of other great features as well).

Finally, if you have it, enable two-step verification (also called two-factor or multi-factor authentication). It uses your password but also adds a second step, such as entering a code sent to your smartphone or from an app that generates the code for you. Enabling two-step verification is probably the most important step you can take to protect your online accounts, and it’s much easier than you may think.

Load Updates and Patches

Make sure each of your computers, mobile devices, programs, and apps is running the latest version of its software. Cyber attackers are constantly looking for new vulnerabilities in the software your devices use. When they discover vulnerabilities, they use special programs to exploit them and hack into the devices you are using. Meanwhile, the companies that created the software for these devices are hard at work fixing the vulnerabilities by releasing updates. By ensuring your computers and mobile devices install these updates promptly, you make it much harder for someone to hack you. To stay current, simply enable automatic updating whenever possible. This rule applies to almost any technology connected to a network, including internet-connected TVs, baby monitors, security cameras, home routers, gaming consoles, and even your car.


Practice secure behavior and be a Human Firewall by staying vigilant, staying current, and exercising skepticism of the e-mail messages you receive and, if it looks even remotely suspicious, ditch it.

We’d like to credit this security bulletin to SANS Certified Instructor Steve Anson. The article appeared in the OUCH! newsletter, published by SANS Security Awareness. Steve provides guidance to IT security teams and governments around the world to improve their security posture.








"Inside Long-Term Care" with Cheryl Field at AHCA - [McKnight's VIDEO]

By Prime Care Tech Marketing on Thu, Nov 07, 2019 @ 03:59 PM

CherylVideo_McKnight s Long Term Care News

In the McKnight's video, thought-leader and regulatory expert Cheryl Field weighs in from AHCA on key skilled nursing challenges and how Prime Care Technologies is helping customers.

Strategic staffing is key to an efficient operation within today’s skilled nursing facility. In this video, Cheryl Field, chief product officer for Prime Care Technologies, describes how the company’s platform, primeVIEW dashboard, leverages data to ensure maximum staffing efficiency to the facility, ultimately driving ROI. 


Spencer Thomas Joins Prime Care Technologies as Chief Revenue Officer

By Prime Care Tech Marketing on Mon, Nov 04, 2019 @ 03:45 PM

SpencerThomas_ChiefRevenueOfficerPrime Care Technologies, Inc. today announced the appointment of Spencer Thomas as Chief Revenue Officer to oversee all sales and marketing functions for the company’s cloud services and affiliated software businesses.

Thomas brings over a decade of leadership in workforce management and healthcare technologies, bringing SaaS products to market across long-term care and continuing care markets, including assisted living, home care, and hospice.

“We are pleased to have  Spencer join us at an accelerated time of growth for our IT services and platform of senior care technology solutions,” stated Jim Hoey, Prime Care Technologies CEO. “His deep background in business development and strategic planning will help support our momentum and set us up for success in long-term care markets and beyond.”

Thomas holds a bachelor’s degree in Business Administration and Management, as well as a Master of
Business Administration in Marketing from the University of Tennessee at Chattanooga. He lives with his wife
and family in Knoxville, Tennessee.


About Prime Care Technologies
Since 2003, Prime Care Technologies has equipped long-term care providers with flexible hosting, managed
services and cloud software that evolve to meet industry demands, such as managed care optimization and
mobile applications. Based in Atlanta with 150+ employees and 200+ healthcare/IT partnerships, its
technology-driven solutions are installed in 6,500+ facilities. With deep multi-vendor interoperability expertise,
including the integration of 70+ healthcare applications and 3,500+ EDI payers, Prime Care Technologies
offers the leading data analytics warehouse and claims clearinghouse in post-acute care. Learn more at

Contact Information
Prime Care Technologies



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