We would like to thank our partners at UKG for recognizing our innovation in developing primeARCHIVE for clients transitioning to the UKG Dimensions platform from previous UKG versions – or, other workforce management software.

Our primeARCHIVE Service

Since its launch, we have consulted with over 75 UKG clients, 40% of whom now trust primeARCHIVE for historical data access. Our mutual clients are both for- and non-profit and span multiple industries, including healthcare, government, education, manufacturing, service, and distribution.

According to UKG customer success manager Landon Smith, "PrimeARCHIVE was a perfect fit for a client who presented a last-minute need to maintain access to their historical Workforce Central data." He continued, "They were easy to engage with, very responsive, and presented several cost-effective options to meet the customer's needs. I would recommend it to anyone in need of their services and look forward to partnering again in the future."

As a partner for over 15 years, we are committed to delivering a red carpet experience to UKG clients. Said UKG account executive Jay Sharris, "The Prime Care Tech team had a ton of legacy Kronos experience and was great at keeping a cohesive sales process between all three parties." 

Additional UKG Services

Our archiving service is just one way we partner with UKG for client success. We are certified to provide end-to-end UKG implementation support. We also offer primeVIEW analytics integration, which adds acuity staffing and Five Star data to your UKG Dimensions dashboard.

You'll also find information about our services on the UKG Marketplace. If we can help you maximize your investment in UKG software, get in touch.

On November 18 at 2 PM ET, Health Dimensions Group (HDG) executives Sarah Friede and Kim Watson will join us for Interim Staffing When the Well Runs Dry in Senior Care. This session is part of our Senior Care 2022: Evaluation to Reinvention webinar series.

What to Expect

• Tips on thinking creatively and moving quickly when organizational or staffing changes strike
• Short demo of how primeVIEW – our powerful KPI analytics dashboard – can help
• Live Q&A with our experts

Recap of Previous Session

• Webinar Replay: Resizing operations based on your data
• McKnight's Recap: Resizing operations an option for providers struggling to rebound
• Skilled Nursing News Recap: Health Dimensions Group CEO: Learn the Ins and Outs of Your Market Before Downsizing

Next-Up

The next session in our Senior Care 2022: Evaluation to Reinvention series is December 2: The value of data beyond acquisition. So, keep tuning in for ongoing expert advice on refocusing and right-sizing when you need it most. 

Featuring executive advisors Erin Shvetzoff Hennessey and Darrin Hull from Health Dimensions Group, the October 21, 2pm ET session from our webinar series focuses on Resizing Operations Based on Your Data.

Our experts will walk you through realigning operations to impact your financial success and improve quality. Topics include:

• Trends and data
• Steps to redesign
• Risks to consider

After each session, we'll offer a brief demo of how technology can help, namely our primeVIEW SNF and senior living analytics dashboard.

So, save your seat(s) and invite some colleagues!

Join executive advisors from Health Dimensions Group (HDG) for an exciting Fall webinar series to help senior care/living operators with a 2022 strategy.

Our first session, Resizing operations based on your data is on October 21 at 2PM ET and will include HDG's CEO Erin Shvetzoff Hennessey and consulting EVP Darrin Hull. They'll discuss the importance of evaluating operational areas and strategies for realigning to impact your financial success and improve quality.

Additional sessions include:

• November 18: Interim staffing when the well runs dry
• December 2: The value of data beyond acquisition
• Jan TBD: Looking back at top trends in 2021

After each session, we'll offer a brief demo of how technology can help. So, save your seat(s) and invite some colleagues!

The growing risks associated with data/system security have prompted many senior care organizations to wonder if outsourcing IT is better than managing it in-house. Certainly, it relieves executives of some worries, but how do you decide what's right for your organization?

So, what are some drivers for IT outsourcing?

• Organizations want to achieve efficiency and cost savings.
• Organizations do not have financial or technical resources to develop/maintain an enterprise risk management plan.
• Organizations struggle to bring all parts (procurement, operations, security, etc.) together to establish IT requirements

To help, the National Risk Management Center (NRMC) at the Department of Homeland Security’s (DHS) Cybersecurity and Infrastructure Security Agency (CISA) compiled Risk Considerations for Managed Service Provider Customers. Following are some highlights on what to consider when outsourcing.

Strategic Considerations

• Balance cost-effectiveness and efficiency with reliability and security
• Account for risks with multiple IT vendors
• Even with outsourcing, executives should still:
• Maintain awareness of the technologies and systems
• Understand risks from potential loss of 1) core systems/services; 2) confidentiality, integrity, and data availability; 3) consumer/market confidence; and 4) productivity and financial (fines, legal fees, or other regulatory costs).

Operational Considerations

• Coordinate procurement, operations, continuity, and security requirements to decrease enterprise risk and improve system performance.
• Organizations with staff dedicated to each of these functions should coordinate IT requirements across organizational silos.
• Organizations with non-dedicated staff should have an enterprise risk management plan to account for each requirement.

Tactical Considerations

• Continue to drive policies around network access, controls, and logs.
• Identify staff to monitor/manage the day-to-day activity of IT providers.
• Set careful access policies for all third-party vendors.

If your organization is considering IT outsourcing, we can help. Take a look at our primeCLOUD service suite or get in touch to discuss.