While it’s true, Office 365 offers healthcare organizations valuable benefits – cost-effective virtual collaboration, for one – the support can be limited. Providers can’t afford to wait for Microsoft to provide support, when patients are relying on them for quality care.
Office 365 deployment/migration is a tool in our kit, but it’s not always the best one. Instead of letting vendors deciding for you, consider all your options. Here are just a few factors to consider.
||Office/365 in the
Prime Care Tech Cloud
|Office 365 in the
||24/7 phone availability, as well as onsite if needed
||Mostly online vs phone; no onsite availability
||Receive regular reporting to confirm critical patches and updates are installed
||Limited visibility and must assume updates are running as planned
||Extra layer of security via exchange server
||Basic level of security
||File sharing plus email distribution group management
||File sharing only
||Readily available and easy to search
||More challenging to retrieve and search
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