2 min read

What are your procurement process resolutions for 2012?

By Rusty Zosel on Tue, Jan 10, 2012 @ 02:02 PM

Happy New Year!

iStock_000017226502XSmall-resized-600Regardless of how you fare with New Year’s resolutions in general, now is a great time to resolve to squeeze every penny you can out of your procurement dollar. Looking back on our blogs from 2011, you’ll discover some great tips to help you realize savings by updating your organization’s procurement process. For your convenience, I am summarizing some of the high-profile tasks you should take on immediately.

Task #1 - Make procurement a priority in 2012.

SupplyChainDigital.com has published on its site the article, Making procurement a 2012 priority, by William Gindlesperger, Chairman and Chief Executive Officer, e-LYNXX Corporation. In the article, Mr. Gindlesperger emphasizes that procurement “has earned its place at the strategic decision-making table of any organization that wants to improve its bottom line.” While it may seem to be obvious that procurement and procurement practices have a direct connect with an organization’s financial viability, we agree with him that this needs to become a priority – a top priority.

Task #2 – Commit to forming a mutually-beneficial relationship with your vendor partners

In our blog entitled, 5 Tactics to Becoming the Fittest in the eCommerce Evolution, I wrote,
“The fittest Vendors and Buyers will internally promote and put into consistent practice procedures to support an open and free-flowing level of communication within and outside their organizations.” You can refer to our earlier blog, What is the ecommerce evolution?, for more details. 

Task #3 – Commit to exploring and leveraging eProcurement

Advances in information technology and cloud computing have made eProcurement affordable and reliable. In our blog,Procurement Partners eCommerce Evolution Blog, I wrote that businesses today can leverage “enterprise-class features, instant application service delivery and management, easy set-up and use, reliability, availability, responsiveness, security and encryption, scalability, data storage and backup, user and systems support services, Business Intelligence reporting, high availability, business continuity, interoperability with many platforms and 3rd parties, and disaster recovery.” If you haven’t already done so, include technology in your procurement processing planning. 

Task #4 – Create and implement an effective plan

The blog mentioned above also cited what is likely the most important task to tackle from the start - planning. “The fittest have a plan that will put into effect their commitment, best practices, and the required technologies. The plan will include a specific statement of the goals; deadlines; obstacles; people, groups, and organizations which can assist; the benefits to achieving the goal; the skills needed to acquire the goals; and development of the plan.” 

New Year’s resolutions have the tendency to evaporate over time. However, in today’s economy that is a luxury few can afford. Get back to the basics and make streamlining the procurement process a priority. 

What steps have you taken to economize in 2012?
Topics: procurement practices eProcurement procurement process eCommerce Evolution automated procurement process
1 min read

Happy New Year! Find Opportunities through IT

By Prime Care Tech Marketing on Thu, Dec 29, 2011 @ 07:30 AM

Opportunities through IT in 2012Prime Care Technologies wishes you a Happy New Year. I once had a boss whose mantra was, “All problems can be viewed as opportunities.” That being the case, then 2012 should be an amazing year of opportunities for business in general and long term care specifically. I encourage you to look at all of your “opportunities” and to explore how IT can help you convert those opportunities into gains.

To long term care and other health care providers we say, “Thank you for your selfless service to our nation’s frail and elderly in 2011.” To our Fortune 1000 clients as well as state and local government clients, “Thank you for the services and products that make our lives that much better, our country an example to the world of what freedom and liberty can mean.”  

Question: What "opportunities" would you like IT to help your company, agency, or facility tackle?

Topics: long term care IT
2 min read

Making the most of Medicare cuts – back to the basics (Part 2)

By Rusty Zosel on Wed, Dec 28, 2011 @ 09:00 AM

iStock_000016260459XSmall-resized-600In Part 1 of this two-part blog, I shared with you critical procurement savings opportunities which you and your company can employ. I continue in Part 2 with this valuable list. Again, I use much of the content found in the on-line article,Procurement Savings – Ways to Increase Your Profits, because it does such a fine job of highlighting what we promote to all of our Buyer partners. I have somewhat paraphrased the list for this blog.

Savings Opportunities Continued

8. Review replacement strategies. 
Item renewal or replacement should be based on necessity, not routine replacement. This may fly in the face of some routine maintenance “best practices,” which in better times, to be honest were more for convenience than savings. Having said that, take care to factor in the cost of waiting for a replacement. While replacing an important machinery part on a regular basis may be necessary, it is not necessary to replace most lights before they fail.

9. Put correct management controls in place.
This is particularly the case for Ad Hoc purchases. Are the right people ordering the rights supplies for the job at hand? This should reduce excess or incorrect purchasing.

10. Train, train, train.
Training your staff on cost-effective purchasing and encouraging them to save money whenever possible can yield significant savings without sacrificing the services your company provides.

11. Computerize the purchasing process.
Procurement automation enables you to consolidate the practices mentioned above and to realize real-time compliance and cost performance. Refer to my earlier blogs about procurement automation and eCommerce Evolution.

12. Link the purchasing system to the inventory and accounting systems. 
From PO creation, to order approval, placement, receiving, verification, and accounting, procurement automation can greatly reduce errors, improve efficiency, and save money.

13. Use procurement automaton to be quicker and to reduce communication costs. 
Purchasers can readily access supplier catalogues and comply with the choice of products that may lead to purchase savings.

14. You may want to consider centralizing disparate purchasing functionalities where it makes logistical sense, which allows for savings in staff, processes, delivery charges, and technology.

Question: What other practices have you discovered that have helped you, or you anticipate will help you, realize sustainable savings?

Happy New Year and may 2012 be a banner year for your team!

Topics: Procurement Automation computerized purchasing process train centralize purchasing management controls replacement strategies
3 min read

2011 Blogs in Review – The Role that IT Plays

By Prime Care Tech Marketing on Thu, Dec 22, 2011 @ 05:42 PM

Be nimble with Information Technology, Survive with ITOver the last several months, this blog has covered topics focusing on various aspects of IT and its impact on long term care. In our Thanksgiving Day blog, we observed how important IT has become to all of us – in how we work, how we communicate, how we entertain, how we educate, how we conduct business; IT is everywhere. Although slow in adopting technology, LTC providers have made significant progress in understanding, valuing, and embracing IT as a powerful tool to meet ever-changing challenges. For example, twice we demonstrated this fact as we momentarily digressed from IT-specific topics to alert readers about changes to billing therapy services to Medicare and avoiding workforce-related lawsuits.

These are trying and potentially dangerous times for the economy in general and long term care in particular. The vital role that IT can play in helping LTC providers survive reminds me of the African gazelle. The gazelle can reach a peak speed of 48-50 mph outpacing many of its predators. However, the cheetah can reach 0 to 60 mph in about 3.3 seconds with a top speed of 70 mph. You do the math. Since gazelles are a favorite meal for cheetahs, the difference between life and death is sustainability vs. spurts of brilliance. Cheetahs can only sustain such high speeds in bursts; gazelles on the other hand can maintain their top speed for miles. They can also make sharper turns and initiate quick changes of direction with minimal reduction in speed. Cheetahs cannot. Although slower, gazelles have the advantage if they are alert, sure-footed, and responsive to threats and opportunities.

Likewise, to survive and thrive, to outpace the “cheetah’s” of poor reputation, burdensome and sometimes conflicting regulation, competition, and reduced reimbursement, LTC providers must be on guard, quick to respond, and nimble. However, they also need vision. To blindly charge day-to-day into the fray without a clear understanding of what is going on around them and within their operations, can be suicidal. Data mining and business intelligence can help providers discover, discern, and act on the data they already have. In real time, digital dashboards can reveal business-critical information (Key Performance Indicators – KPIs) displayed in ways that easy to understand.

In 2011, we also discussed how important protection of your IT assets and data is and why disaster plans must include IT. “After the fact” is too late. Also, IT asset management (ITAM) can help providers to track and protect their IT assets, use, and storage.

Just over the horizon loom major changes in health care, ACOs being one of those changes. The significance of ACOs to IT in long term care can be found in the need for interoperability and IT infrastructure. Whether ACO’s pose a threat or an opportunity will depend on the specific market served and the provider’s willingness and ability to respond. Being uninformed and ill prepared is like a deer facing on-coming headlights. The prospect of becoming health care road kill is not appealing.

Question: IT is here to stay, are you on board? In what ways has IT helped your operation?

Topics: IT business intelligence dashboard ACOs disaster recovery IT asset management ITAM Part A Therapy Services
2 min read

Making the most of Medicare cuts – back to the basics (Part 1)

By Rusty Zosel on Thu, Dec 22, 2011 @ 08:00 AM

iStock_000016349390XSmall1-resized-600The impact of the 11.1% cut to Medicare reimbursement on long term care providers across the country has been substantial. With revenues down margins are tight, very tight. To discover ways to reduce waste and get the most from the dollar expended, providers are examining every facet of their operations, including procurement. While labor may represent the bulk of its expenses, a company also needs to review its procurement practices, contract terms, pricing points, and price protection regularly. In this day and age, every penny counts.

In the this first of a two-part blog, I'll share with you some salient savings opportunities that we recommend and which are concisely mentioned in an article I found recently online, Procurement Savings – Ways to Increase Your Profits. I’ve somewhat paraphrased the content.

1. Review supplier’s terms and discounts.
You should have a Master Agreement with all suppliers. As partners, you and your suppliers may achieve procurement savings by altering your purchasing patterns. By purchasing slightly more products less frequently, you may automatically receive a better discount.  If you are using outside contract management or GPOs (Group Purchasing Organizations), you may also want to review those resources and any agreement they have with you, along with their contracts and pricing with the vendors or product categories in which they are being utilized.  

2. Consolidate suppliers and deliveries.
Savings in delivery charges and the costs of accepting those deliveries can result when you consolidate deliveries. In some cases, it may make sense to consolidate what you purchase from which suppliers. It may be more convenient to purchase from a local vendor, however, like the neighborhood hardware store, “convenience” can become a black hole for your cash. Also, by consolidating suppliers, costs related to processing purchase orders and invoices can also decline.

3. Consolidate purchasing requests and intervals.
By consolidating your orders and reducing their frequency, you can reduce delivery and documentation processing costs.

4. Review purchasing requirements.
This ensures that only strictly necessary purchases are made. It will cut down on excess costs and storage costs.

5. Purchase from agreed catalogues.
Combined with #2 above, purchasing from catalogues specifically negotiated for your company containing specific brands or types of a product will result in savings. As mentioned above a greater volume of orders from one vendor can result in deeper discounts.

6. Review stock levels. 
With consolidation and the advice to buy in greater volume must be tempered by sound inventory control practices.

7. Review purchased products specifications. 
What may have been ideal a while ago may have been superseded by an item or class of items that function better at a cheaper price.

In Part 2, we'll conclude with the rest of these critical savings opportunities. In the meantime, I wish you and yours a very Merry Christmas!

Topics: Procurement Automation Medicare cuts consolidate purchase requests and intervals consolidate suppliers and deliveries purchase from agreed catalogues review purchasing requirements terms and discounts review purchased products specifications automated procurement process raise stock levels

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