primeCLOUD

Take Cost and Complexity Out of IT Management

With nearly 15 years of high tech and post-acute experience, no one is more equipped to relieve you of IT and data worries than us. Whether hosting, managed services or on-premises equipment and support, count on us to monitor, maximize and maintain your technologies. 

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Only Post-Acute Provider with Tier III+ Data Center

We provide passionate 24/7 support to our full range of technologies. Rely on our experts to avoid disaster and downtime, scale cost-effectively and ensure you comply with HIPAA/HITECH.

Patient Data Privacy

With privacy at the forefront of healthcare, we understand how critical it is to protect your patients’ data and to have access to it as you make care decisions.

Highest Level of Security

Operating from a Tier III+ data center, plus a separate disaster recovery center, we offer security and reliability that no other IT provider in post-acute can match.

Cloud Platform Apps

Expert IT services aside, our platform hosts a portfolio of applications that are operation-critical to post-acute providers. So it's just as important to our business as it is yours to be up and running 24/7.

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Explore dependable and scalable cloud-based healthcare IT solutions.

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Infrastructure

Get world-class service for a predictable monthly expense and eliminate the constant capital outlay to keep up with demands for capacity and speed.

Desktop and Device Management

Leave the configuration, upgrades and ongoing management to us.

Sharing, Storage, Backup and Archive

Gain anytime cloud-based files, while still data remains protected data by user permission control and backup.

Software Licensing

Benefit from the latest productivity suites, secured through our partnerships with top vendors.

Anti-Virus/Spam and Encryption

Monitor and protect across all facilities to prevent business disruption and data leakage.

The Bottom Line

Relax as experienced engineers maximize network performance and monitor security.

Network

Experts will assess what you have and help select, deploy, and support cost-effective networks to meet your quality, security, and scalability business goals.

Management and Monitoring

Leave worries about disaster and downtime to us – we're on duty for you 24/7.

Wireless and VoIP

Enjoy cost-effective collaboration via expert telephony design, implementation and management.

Firewall and Content Filtering

Monitor internet behavior and attacks across multiple facilities.

Intrusion Detection and Prevention

Leverage fundamental infrastructure controls for HIPAA and HiTECH compliance.

The Bottom Line:

Get the best available options through our strategic partnerships with top equipment and software vendors.

24/7 Support Services

From system crashes to password resets and everything in between, our team is available with help via phone, remote access or onsite visits.

24/7 Support Center

Overflow and backup call center availability, along with user-customized support processes assure you get help when and how you want it.

Implementation and Onboarding

Destress deployment and onboarding with expert technicians, available onsite when needed.

Engineering and Project Management

You don't have to speak IT to solve complex needs. Our tech team will collaborate with yours.

The Bottom Line:

Rely on our staff as if they were your own.

Consulting and Outsourcing

Since 2003, we’ve brought together best-in-class employees and affiliates to deliver the most efficient and cost-saving technologies for addressing post-acute challenges. The post-acute care market is complex enough; leave the technology to us.

IT Assessments and Analytics

Project Management and Staffing

Software and Custom App Development

The Bottom Line:

Keep your team doing what they do best – serving patients and residents, instead of troubleshooting technology.