About Prime Care Technologies

Background:

As a leading provider of comprehensive managed IT services, PCT has worked with over a thousand customer locations among Fortune 1000 companies in finance, manufacturing, and telecommunications; health care, including, skilled nursing, assisted living, and home health and hospice care; and the public sector, including public education and local government. Our customers have been able to procure information technology systems, software, hardware, and support services with positive results to their operations and bottom line. We can do the same for you.

We offer a complete range of IT services including:

• The secure and reliable hosting of such mission-critical applications as accounts payable, general ledger, accounts receivable, billing, time and attendance, payroll, human resources, ERP, office productivity, clinical, and marketing.
• Managed hosting services including operating systems updates, application updates, server monitoring, application monitoring, technical support, firewall services, antivirus/anti-malware updates, security audits, DDoS protection and mitigation, intrusion detection, backups and restoration, business continuity and disaster recovery, DNS hosting service, load balancing, database administration, performance tuning, software installation and configuration, and user management
• Help Desk services – user support
• Microsoft SharePoint – connect, share, and collaborate
• Data, hard drive, and USB encryption – a comprehensive approach to hardware, data, and document security
• Reporting/Executive Information Systems – a powerful and strategic combination of data management and senior management decision making
• Time and attendance, payroll, and human resources solutions – integrated solutions to manage labor costs, process payroll, and effectively manage your most valuable assets - people
• Business continuity and disaster recovery services – high availability and quick response to help protect your data and to ensure continuous operations
• Asset and desktop management – system-wide IT asset discovery, security, and savings
• Wired and wireless network consulting services – leverage our in-depth LAN/WLAN knowledge to reduce costs and minimize risks
• Hardware, software, and telecommunications procurement services – the best prices, the most favorable financing
• Secured email – easy to set up, simple to use, state-of-the-art email encryption solution

How we help our customers to outpace and win

With the power of information technology, our customers are able to take advantage of opportunities to realize savings, improve operational efficiencies, and increase the bottom line. PCT’s outstanding array of services gives your organization access to state-of-the-art services and tools at the highest level of performance consistently and reliably. You can identify and solve problems before they happen; quickly develop sustainable solutions to problems as they happen; and discover and take advantage of developing opportunities now. PCT delivers the IT resources you need at a much lower cost with enhanced functionality to outpace the competition and win!

Prime Care Technologies (PCT) was founded upon two guiding principles:

• To forge long lasting relationships through exceptional customer service by
• Delivering innovative technology and Best Practices to help our customers achieve their fiscal and operational goals.

Our Mission:

“Our mission is to become the recognized leader in the delivery of exceptional customer service, managed hosting services, innovative technology, and enterprise software solutions to our customers.”

Our Philosophy:

Our core values are centered on Customer C.A.R.E.:

Customer: Putting the customer first and aspiring to exceed their expectations
Analysis: A thorough understanding and implementation of cutting-edge technology to drive down costs, increase revenues, and streamline operations
Resolute: Our persistent and determined drive for the highest quality and integrity of our services
Excellence: Through expertise, innovation, and the highest of standards in customer service