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Getting BI Buy-off from Your Decision Makers is a Matter of Leadership

By Rand Johnson on Tue, Jan 19, 2016 @ 01:00 PM

“If you build it, they will come.” For those of you who are Field of Dream fans, like me, yes, I admit this is a misquote. (It should read, “If you build it, he will come.”) But for the purposes of this blog, we can take some liberties and Hollywood should forgive us.  Let’s assume you and other members of the management team are persuaded that business intelligence (BI) is THE way to go to improve performance through data mining and KPI reporting automation. You’ve determined that outsourcing BI makes the most sense and you’ve purchased and are ready to implement the best, most cost-effective, and easy to implement solution available. You’re ready to go, but what about those further down the decision chain? Just because you’ve made the decision, doesn’t mean they will follow. Are they ready? Will they use it? How can you be sure?

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Topics: business intelligence, KPI, BI, the BI culture, change management, decision maker, BI implementation, transition management, BI reporting, leadership of change

How a LTC provider leveraged its digital dashboard

By Rand Johnson on Fri, May 06, 2011 @ 01:09 PM

Introduction

An operator of over 35 facilities in four states has been using its digital dashboard to effectively manage census, labor, collections, and MDS information. The company’s BI/digital dashboard project manager cited three reasons that it has become an increasingly successful day-to-day management tool.

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Topics: business intelligence, KPI, dashboard, problem solving

BI and Analytics – Decision Support with Real Bottom Line Impact

By Rand Johnson on Fri, Mar 04, 2011 @ 02:54 PM

Overview In our previous blog, “Discover the Wealth in Business Intelligence through Data Mining,” we discussed how data mining is indispensible in helping today's executive discover hidden patterns of vital Business Intelligence (BI). With BI, LTC executives have been able to view their organizations’ financial, operational, and marketing Key Performance Indicators (KPIs) in real time. BI viewed through digital dashboards delivers the granularity, flexibility, and responsiveness executives need. Given the layers of information, or analytics, that is available through BI, managers can readily peer into their organization’s performance. Jim Hoey, President of Prime Care Technologies, recently reported, “Many of the executives I visit with understand the value that such a system can offer and have even taken advantage of its availability.”

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Topics: dashboards, business intelligence, KPI, analytics, BI

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