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How Meaningful Data Helps Track QAPI Progress

By Rand Johnson on Tue, Nov 17, 2015 @ 06:07 PM


In a blog posted a few years ago, we introduced how providers can discover the hidden treasures of data mining. In it we wrote, “Refined data transformed into information becomes knowledge and knowledge – the power to act. Data mining, therefore, helps executives discover what is happening now, track trends, anticipate with some accuracy what may happen in the future, and explore the strengths of possible actions.” The data treasure trove becomes meaningful when viewed through dashboards.  

This concept has direct application to your QAPI[1] initiatives.


Topics: dashboards, Key Performance Indicators, KPIs, QAPI, Progress Improvement, QA, PI, data, Quality Assurance, QA Goals

4 Ways to Start Turning Business Intelligence into the Right Decisions

By Rand Johnson on Thu, Nov 05, 2015 @ 01:31 AM

Likely you’ve heard the old Biblical reference about the fruitless outcome of trying to put new wine in an old bottle. Sometimes you just have to discard the old bottle and start afresh with a new one. From an organizational standpoint, that means scrapping the old ways and introducing the new. Business Intelligence with its Key Performance Indicators and dashboard views are the new wine of data-driven decisions. But as intoxicating as that may sound, if you try to introduce it into the old bottle of your organization’s old ways of reporting and communications, you may have an informational hangover. So what can the new bottle look like? I suggest the following may help, based on some of our BI customers’ successful practices:


Topics: dashboards, business intelligence, Key Performance Indicators, BI dashboard, KPIs, performance reviews

Long Term Care and IT

By Rand Johnson on Mon, Mar 05, 2012 @ 04:54 PM

A Major Health Care IT Paradigm Shift

“Best Practices” in the old days – paper pushing.
Historically, health care in general and long term care specifically, has been intensively paper based - forms, spindles, chart tables, racks, and binders. Documentation was (and still is) the name of the game and pushing paper was the only way. Even regulatory enforcement surveys were based on paper compliance with bedside visits to verify the documentation. Paper-based documentation consumed a lot of trees and filled a lot of storage files and storage units.


Topics: dashboards, long term care, IT, continuum of care, best practices, DSO

BI, Analytics, Problem-Solving, and Winning the LTC Game

By Rand Johnson on Fri, Apr 29, 2011 @ 01:41 PM

Hitting a home run with Business Intelligence and Analytics

I’m a sports fan. Yep. No doubt about it. Spring means not only hay fever, but baseball fever. I love to see a good solid swing and to feel the excitement of watching the gravity-defying flight of the ball as it soars over the outfield fence and into the bleachers. There’s nothing like a home run! Unlike baseball, however, the game of Long Term Care is not seasonal and if providers want a sporting chance, they’re going to have to step up to the plate and respond swiftly and powerfully to the curve balls of regulatory changes, the sliders of reimbursement, the change-ups of market pressures, and the fast balls of competition year around. It means split-second decision-making and lightning-fast responses. More to the point, providers must interpret real-time data, employ sound decision-making best practices, and implement solutions. The key? Business Intelligence (BI) and Analytics.


Topics: dashboards, analytics, BI

BI and Analytics – Decision Support with Real Bottom Line Impact

By Rand Johnson on Fri, Mar 04, 2011 @ 02:54 PM

Overview In our previous blog, “Discover the Wealth in Business Intelligence through Data Mining,” we discussed how data mining is indispensible in helping today's executive discover hidden patterns of vital Business Intelligence (BI). With BI, LTC executives have been able to view their organizations’ financial, operational, and marketing Key Performance Indicators (KPIs) in real time. BI viewed through digital dashboards delivers the granularity, flexibility, and responsiveness executives need. Given the layers of information, or analytics, that is available through BI, managers can readily peer into their organization’s performance. Jim Hoey, President of Prime Care Technologies, recently reported, “Many of the executives I visit with understand the value that such a system can offer and have even taken advantage of its availability.”


Topics: dashboards, business intelligence, KPI, analytics, BI

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